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How do we Address the Issue of Quality?



                   Professor Mark Brown

        Director, National Centre for Teaching and Learning
     Director, Distance Education and Learning Futures Alliance




                     Blended Learning Conference

                       Sydney, 29thAugust 2012
The Issue of Quality…




         1. A dirty little secret

         2. Different views of quality

         3. Frameworks and tools for quality
The Issue of Quality…


     Central thesis…


     Blended learning can help to create a vibrant digital
     learning ecology. However, it can also be used to
     entrench1950s style teaching on 21st century
     networks.
Pop quiz...
Pop quiz...



   1. What was theme of the London Olympics?
Pop quiz...



   1. What was theme of the London Olympics?

   2. How many gold medals did Australia win at the
      London Olympics?
Pop quiz...



   1. What was theme of the London Olympics?

   2. How many gold medals did Australia win at the
      London Olympics?

   3. How many gold medals did New Zealand win
      at the London Olympics?
Pop quiz...
Pop quiz...



   Bonus question…
Pop quiz...



   Bonus question…


   Where did Massey University come on the
   London Olympics‟ league table?
Pop quiz...
Pop quiz...
1. A dirty little secret
1. A dirty little secret




               “The unexamined life is not worth living” (Socrates)
1. A dirty little secret



      The truth is that…
1. A dirty little secret



      The truth is that…

      Most technology-enhanced learning initiatives reinforce
      traditional pedagogy and educational outcomes…
1. A dirty little secret



      The truth is that…

      Most technology-enhanced learning initiatives reinforce
      traditional pedagogy and educational outcomes…

       … and blended       learning is part of the problem.
1. A dirty little secret



      The truth is that…

      Most technology-enhanced learning initiatives reinforce
      traditional pedagogy and educational outcomes…

       … and blended       learning is part of the problem.

               Arguably the concept of „blended learning‟ does
               little to disrupt the old normal and is infused by
               a hegemonic discourse of education in
               change.
1. A dirty little secret
1. A dirty little secret




       “… fundamental elements of contemporary learning
       and teaching have remained largely untouched by
       the waves of digital technologies that have been
       introduced inside and outside of the classroom over the
       last three decades”

       (Selywn, 2011, p. 714).
1. A dirty little secret



             An inconvenient truth…




       The       additive     or        dominant      „pump,
       pump,dumpmodel‟                of blended learning is the

       norm.
Big question…



    1. How has blended learning enhanced the
       quality of teaching in your institution?




                Write your short response and then
          fold over and pass to someone on another table
2. Different Views
2. Different Views




     • Threeviews of quality
2. Different Views



     A personal view of quality…
2. Different Views



     A national view of quality…




                              A quality product
2. Different Views



     Basic assumptions…

            • Value laden
            • Contestable
            • Context bound
            • Discipline specific
            • A moving target
            • But quality does exist
2. Different Views



          Quality Assurance
                       or
             Quality Enhancement
2. Different Views




                      Q T
                      U Y
                 QA   A
                            QE
                      L
                      I
2. Different Views




                            TeachingObservations

                                Academic Fellows
                      Q T            Benchmarks

                      U Y
                 QA   A
                                   QE
                      L              Grants & Awards

                      I
                                Academic Development


                            Learning Design Tools
2. Different Views


       Key Tensions…


                             institution    individual

                        clear standards     creative flair

    externally imposed requirements         internally owned commitments

          central quality police   local professional responsibility

   quality compliance     quality culture
Big question…



     2. What is the single most important factor
        which influences thequalityof blended
        learning in your institution?




                Write your short response and then
          fold over and pass to someone on another table
3. Frameworks and Tools
3. Frameworks and Tools
3. Frameworks and Tools
3. Frameworks and Tools
3. Frameworks and Tools




       Who defines quality?

          …. and for what purpose?
Big question…




    3. How is the quality of blended learning currently
       determined in your institution?




                Write your short response and then
          fold over and pass to someone on another table
3. Frameworks and Tools



      Quality enhancement at Massey involves…


         • Promoting a high level of professional   trust

         • Giving responsibility for quality back to academics

         • Building   distributed leadership        for teaching and

          learning
3. Frameworks and Tools




                           Professional         Designs for
                            Learning             Learning



            Evaluating                   Quality              Resources for
            Teaching                  Enhancement               Learning
                                       Framework


                         Assessment for        Facilitating
                            Learning            Learning
3. Frameworks and Tools


                                                  Learning
                                                 Design Tools


         Scholarship of                                                                Effective Practice
                                  Professional                  Designs for
      Teaching and Learning                                                               Guidelines
                                   Learning                      Learning



                   Evaluating                   Quality                        Resources for
                   Teaching                  Enhancement                         Learning
                                              Framework
          Grants
        and Awards                                                                     Academic
                                Assessment for                  Facilitating          Development
                                   Learning                      Learning

                                                  Teaching
                                                  Evaluation
3. Frameworks and Tools


                                                  Learning
                                                 Design Tools


         Scholarship of                                                                Effective Practice
                                  Professional                  Designs for
      Teaching and Learning                                                               Guidelines
                                   Learning                      Learning



                   Evaluating                    Scholarly                     Resources for
                   Teaching                                                      Learning
                                                   Peer
                                                  Review
          Grants
        and Awards                                                                     Academic
                                Assessment for                  Facilitating          Development
                                   Learning                      Learning

                                                  Teaching
                                                  Evaluation
3. Frameworks and Tools


         • Why peer review
3. Frameworks and Tools


         • Why peer review
         • Principles of peer review
         - owned by academics
                  - focus onsubject design
                  - emphasis on development
                  - encouragesformative feedback
                  - promotes pedagogical conversations
                  - needs to be confidential to participants
                  - must have institutional alignment
3. Frameworks and Tools




                   http://peerreview.massey.ac.nz
3. Frameworks and Tools




                      Peer Review Framework
3. Frameworks and Tools




        „Teachers   lack   the   necessary   skills    to     make
        informedjudgementsabout how to use technologies
        and are bewildered by the possibilities‟
                                     (Conole, 2010, p.483).
3. Frameworks and Tools



      Emergence of design tools…

          http://compendiumld.open.ac.uk




                                           http://www.phoebe.ox.ac.uk/
3. Frameworks and Tools




                         ConversationalFramework…


                             Learning Design Support
                 https://sites.google.com/a/lkl.ac.uk/ldse/Home
2. Where is eLearning heading?


3. Frameworks and Tools



    Calculating the costs of
    pedagogy…




         Masterman, E., & Manton, M. (2011). Teachers‟ perspectives on digital tools for pedagogic
         planning and design. Technology, Pedagogy and Education, 20 (2), 227-246.
2. Where is eLearning heading?


3. Frameworks and Tools




                           Student Workload Calculator
                 http://www.massey.ac.nz/~arowatt/Mockup01.html
3. Frameworks and Tools

                                  BlendedLearning Ecology


                                                  Acquisition


                        Video Streaming                             Prof Casts


             Real-time Tests      Webinars                 Online Presentations         Online Readings



      Synchronous                                                                              Asynchronous


          Video Conferencing      Online Clinic            Discussion Fora        ePortfolio


                               Online Chat                               Wikis




                                              Participation
Conclusion
Conclusion


Conclusion



                Blended learningforquality which
    disrupts the dominant reproduction metaphors ofeducation
Conclusion


Conclusion



                Blended learningforquality which
    disrupts the dominant reproduction metaphors ofeducation



     Having the courage to stand against the
     „norm‟ by teaching differently….
Conclusion
 Pillars of Learning




                       Learning   Learning   Learning       Learning
                        to be     to know     to do     to live together
Conclusion


                                  Learning to change and transform
 Pillars of Learning




                       Learning        Learning     Learning       Learning
                        to be          to know       to do     to live together
Conclusion



 Final big question…

    • How can blended learning (education) inspire a new
      digital generation to think differentlyabout our
      achievements?
Big question…



    Your responses…


      1. How has blended learning enhanced the quality of
          teaching in your institution?


      2. What is the single most important factor which influences
          thequality of blended learning in your institution?

      3. How is the quality of blended learning currently
         determined in your institution?
Final word…



       “Not everything that can be counted
       counts, not everything that counts can
       be counted”

       Albert Einstein
Conclusion



      “A prudent question is one-half of wisdom.”

                         Francis Bacon




                 http://www.slideshare.net/mbrownz/
What happened in the past is no longer a reliable guide
to the future
           • Learning for the future
           • Teachers as future makers
           • Leading in a climate of change

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How Do We Address the Issue of Quality?

  • 1. How do we Address the Issue of Quality? Professor Mark Brown Director, National Centre for Teaching and Learning Director, Distance Education and Learning Futures Alliance Blended Learning Conference Sydney, 29thAugust 2012
  • 2. The Issue of Quality… 1. A dirty little secret 2. Different views of quality 3. Frameworks and tools for quality
  • 3. The Issue of Quality… Central thesis… Blended learning can help to create a vibrant digital learning ecology. However, it can also be used to entrench1950s style teaching on 21st century networks.
  • 5. Pop quiz... 1. What was theme of the London Olympics?
  • 6.
  • 7. Pop quiz... 1. What was theme of the London Olympics? 2. How many gold medals did Australia win at the London Olympics?
  • 8. Pop quiz... 1. What was theme of the London Olympics? 2. How many gold medals did Australia win at the London Olympics? 3. How many gold medals did New Zealand win at the London Olympics?
  • 10. Pop quiz... Bonus question…
  • 11. Pop quiz... Bonus question… Where did Massey University come on the London Olympics‟ league table?
  • 14. 1. A dirty little secret
  • 15. 1. A dirty little secret “The unexamined life is not worth living” (Socrates)
  • 16. 1. A dirty little secret The truth is that…
  • 17. 1. A dirty little secret The truth is that… Most technology-enhanced learning initiatives reinforce traditional pedagogy and educational outcomes…
  • 18. 1. A dirty little secret The truth is that… Most technology-enhanced learning initiatives reinforce traditional pedagogy and educational outcomes… … and blended learning is part of the problem.
  • 19. 1. A dirty little secret The truth is that… Most technology-enhanced learning initiatives reinforce traditional pedagogy and educational outcomes… … and blended learning is part of the problem. Arguably the concept of „blended learning‟ does little to disrupt the old normal and is infused by a hegemonic discourse of education in change.
  • 20. 1. A dirty little secret
  • 21. 1. A dirty little secret “… fundamental elements of contemporary learning and teaching have remained largely untouched by the waves of digital technologies that have been introduced inside and outside of the classroom over the last three decades” (Selywn, 2011, p. 714).
  • 22. 1. A dirty little secret An inconvenient truth… The additive or dominant „pump, pump,dumpmodel‟ of blended learning is the norm.
  • 23. Big question… 1. How has blended learning enhanced the quality of teaching in your institution? Write your short response and then fold over and pass to someone on another table
  • 25. 2. Different Views • Threeviews of quality
  • 26. 2. Different Views A personal view of quality…
  • 27. 2. Different Views A national view of quality… A quality product
  • 28.
  • 29. 2. Different Views Basic assumptions… • Value laden • Contestable • Context bound • Discipline specific • A moving target • But quality does exist
  • 30. 2. Different Views Quality Assurance or Quality Enhancement
  • 31. 2. Different Views Q T U Y QA A QE L I
  • 32. 2. Different Views TeachingObservations Academic Fellows Q T Benchmarks U Y QA A QE L Grants & Awards I Academic Development Learning Design Tools
  • 33. 2. Different Views Key Tensions… institution individual clear standards creative flair externally imposed requirements internally owned commitments central quality police local professional responsibility quality compliance quality culture
  • 34. Big question… 2. What is the single most important factor which influences thequalityof blended learning in your institution? Write your short response and then fold over and pass to someone on another table
  • 39. 3. Frameworks and Tools Who defines quality? …. and for what purpose?
  • 40. Big question… 3. How is the quality of blended learning currently determined in your institution? Write your short response and then fold over and pass to someone on another table
  • 41. 3. Frameworks and Tools Quality enhancement at Massey involves… • Promoting a high level of professional trust • Giving responsibility for quality back to academics • Building distributed leadership for teaching and learning
  • 42. 3. Frameworks and Tools Professional Designs for Learning Learning Evaluating Quality Resources for Teaching Enhancement Learning Framework Assessment for Facilitating Learning Learning
  • 43. 3. Frameworks and Tools Learning Design Tools Scholarship of Effective Practice Professional Designs for Teaching and Learning Guidelines Learning Learning Evaluating Quality Resources for Teaching Enhancement Learning Framework Grants and Awards Academic Assessment for Facilitating Development Learning Learning Teaching Evaluation
  • 44. 3. Frameworks and Tools Learning Design Tools Scholarship of Effective Practice Professional Designs for Teaching and Learning Guidelines Learning Learning Evaluating Scholarly Resources for Teaching Learning Peer Review Grants and Awards Academic Assessment for Facilitating Development Learning Learning Teaching Evaluation
  • 45. 3. Frameworks and Tools • Why peer review
  • 46. 3. Frameworks and Tools • Why peer review • Principles of peer review - owned by academics - focus onsubject design - emphasis on development - encouragesformative feedback - promotes pedagogical conversations - needs to be confidential to participants - must have institutional alignment
  • 47. 3. Frameworks and Tools http://peerreview.massey.ac.nz
  • 48. 3. Frameworks and Tools Peer Review Framework
  • 49. 3. Frameworks and Tools „Teachers lack the necessary skills to make informedjudgementsabout how to use technologies and are bewildered by the possibilities‟ (Conole, 2010, p.483).
  • 50. 3. Frameworks and Tools Emergence of design tools… http://compendiumld.open.ac.uk http://www.phoebe.ox.ac.uk/
  • 51. 3. Frameworks and Tools ConversationalFramework… Learning Design Support https://sites.google.com/a/lkl.ac.uk/ldse/Home
  • 52. 2. Where is eLearning heading? 3. Frameworks and Tools Calculating the costs of pedagogy… Masterman, E., & Manton, M. (2011). Teachers‟ perspectives on digital tools for pedagogic planning and design. Technology, Pedagogy and Education, 20 (2), 227-246.
  • 53. 2. Where is eLearning heading? 3. Frameworks and Tools Student Workload Calculator http://www.massey.ac.nz/~arowatt/Mockup01.html
  • 54. 3. Frameworks and Tools BlendedLearning Ecology Acquisition Video Streaming Prof Casts Real-time Tests Webinars Online Presentations Online Readings Synchronous Asynchronous Video Conferencing Online Clinic Discussion Fora ePortfolio Online Chat Wikis Participation
  • 56. Conclusion Conclusion Blended learningforquality which disrupts the dominant reproduction metaphors ofeducation
  • 57. Conclusion Conclusion Blended learningforquality which disrupts the dominant reproduction metaphors ofeducation Having the courage to stand against the „norm‟ by teaching differently….
  • 58. Conclusion Pillars of Learning Learning Learning Learning Learning to be to know to do to live together
  • 59. Conclusion Learning to change and transform Pillars of Learning Learning Learning Learning Learning to be to know to do to live together
  • 60. Conclusion Final big question… • How can blended learning (education) inspire a new digital generation to think differentlyabout our achievements?
  • 61. Big question… Your responses… 1. How has blended learning enhanced the quality of teaching in your institution? 2. What is the single most important factor which influences thequality of blended learning in your institution? 3. How is the quality of blended learning currently determined in your institution?
  • 62. Final word… “Not everything that can be counted counts, not everything that counts can be counted” Albert Einstein
  • 63. Conclusion “A prudent question is one-half of wisdom.” Francis Bacon http://www.slideshare.net/mbrownz/
  • 64. What happened in the past is no longer a reliable guide to the future • Learning for the future • Teachers as future makers • Leading in a climate of change

Hinweis der Redaktion

  1. What is the purpose of a keynote?
  2. What is the purpose of a keynote?
  3. A lot of myth, misinformation and dissembling language written about blended learning
  4. Learning design tools have been around for some time in different forms. Something as simple as a lesson plan can constitute a learning design, or at least be a component part of one. Much of the work that has been undertaken in recent years, mid to early 2000s, has focused on the ‘e’ aspects. Many of the digital tools then focus on the digital elements of learning design, as well as providing opportunities to share designs for review with peers.By way of tools the two displayed here are from the Open University UK and the Oxford University. Both focus on learning design with Phoebe being an online tool that allows users to record what we call paper details into a searchable repository, with the aim of being able to share designs with the community, who in turn take can take those designs, change and put back into the community.The Open University tool breaks down the activities that take place as part of specific tasks and maps out the way the student would get to the end point. Alongside this the ‘tutors’ activities are also mapped out, providing a visual representation of the process of achieving a particular course aim from tutor and student points of view.Conole and Oxford Tools
  5. Learning Design Support project from the London Knowledge Lab and headed by Diana Laurillard extends the notion of collaborative learning design by providing a tool for building learning designs that are hung off explicit pedagogic frameworks.
  6. Laurilard’s Tools – a very well defined and well thought out tool but is beyond the capabilities of most people to fully appreciate what it attempts to achieve.
  7. Massey’s tool based on the spreadsheet version of the student workload calculator, now online. Focuses on the numbers, specifically whether what is being asked of a student is excessive given the number of hours available. The tool doesn’t focus on the pedagogical decision making that often takes place when making decisions about what to include and not to include. In many ways this tool possibly oversimplifies a very complex set of decision making, but its strength, we believe, is the fact it speaks to teaching staff by not focusing on the complexities of learning design. It does however raise important questions around assumptions of time spent in activities or tasks such as creation of material online i.e. interactions between peers and lecturers, interacting with tools i.e. wikis etc. Bringing these sorts of questions to the forefront may then result in a person to seek help from colleagues and support staff.
  8. Annual Plan Goal 50% reduction