HCL Connections has a lot of useful features to drive your business but needs to have engaged users. Join our session to see how to onboard people with Touchpoint and deep dive to the new external user invitation system, with tips , tricks and best practices. Come to this session to understand what these products are, how they can help you and get some technical tips

1. Ad.19 - Engaging users with HCL
Connections Touchpoint and
User Invite
Matteo Bisi @ Factor-y Srl
Wannes Rams @ ISW
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2. Agenda
• Who are we
• Touchpoint & User Invite
- Install
- Config
- Usage
- Tips
• Demo
• Questions
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3. Matteo Bisi
• Senior System Engineer at Factor-y
• Preferred playground : Connections, Dx ,
WebSphere Administrations
• Blogs - www.msbiro.net ,blog.msbiro.net
• Team Member of LetsConnect,
the Connections and DX User Group
• HCL Master & IBM Champion
• I’m father of 2 wire fox terriers
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4. Wannes Rams
• Senior Consultant and Cloud Architect
Europe at ISW
• Lives in Belgium and Sweden
• 20 years in the Collaboration space
• Board Member of LetsConnect, the
Connections and DX User Group
• Chairman of Penumbra
• HCL Master
• Plays Table tennis
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5. We are part of
28-29 September 2020 Madrid
https://letsconnect.world
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6. What is Touchpoint ?
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7. Old Versions
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8. Old Versions
• Separate download
• Complex to install
• Long to Configure
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9. New Version
• It requires a single true to be activated !
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10. Starting from 6.5 it’s pre installed
LotusConnections-config/touchpoint-config.xml
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11. in the touchpoint basic recipe
• Update your profile
• Add your interests (tags)
• Follow colleagues
• Follow communities
• DONE !
• But there is more under the hood
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12. privacy And Guidelines
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<privacyAndGuidelines>
<!-- If enabled, will prompt users to accept the privacy and guidelines defined in the below links -->
<enabled>false</enabled>
<!-- The version of privacy and guidelines the user will accept. Increase this value to enforce reacceptance
during changes. -->
<version>1.0</version>
<!-- The privacy and guidelines link to the document for external users -->
<externalLink/>
<!-- The privacy and guidelines link to the document for internal users -->
<internalLink/>
</privacyAndGuidelines>

13. Welcome Video
<!-- Link to welcome video to be displayed to users -->
<welcomeVideoUrl/>
Touchpoint Filestore
<!-- Directory storing Touchpoint related data -->
<contentDirectory>/local/icshared/touchpoint/</contentDirectory>
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14. Tips
Language and text customization?
Check
/installedApps/cellName/Touchpoint.ear/touchpoint.war/nls
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touchpoint_en.json
touchpoint_fr.json

16. Tips
Add a custom Page?
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19. User Invite - External collaboration
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Started in Connections 5.0
What external users cannot do?
• …
• Follow people.
• Use @mentions.
• See public microblog
• ..
But external users are free !

20. External collaboration
• Setup of external application (custom nsf app, PWM ..)
• Dedicated ldap or ldap branch
• Tdisol for external users
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Started in Connections 5.0
And now ?

21. • Enable and configure a preinstalled application
• Ldap with admin account
• Tdisol it's not mandatory
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Connections 6.5
IT’S BETTER !

22. Invitation flow
Authorized internal user generate invitation
https://cnx.fqdn/selfservice
Invitation generated and sent to recipient
Guest accept the invitation on the mail , and perform a self
registration
Connections profile and ldap account are created
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23. Setup
1 single file needs to be configured
LotusConnections-config/selfregistration-config.xml
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24. Something about ldap
• Read/Write account needed
• Active Directory and Domino are easier
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25. Tips
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Don’t forget to add the / at the end of the base url
Pw policy using regex
Change the default !

26. Who could invite external users ?
<required-access-role>person</required-access-role>
Default is invite-user
Wsadmin command is required
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invite-only,
ProfilesService.setRole("ajones277@example.com",
EMPLOYEE_EXTENDED)
ProfilesService.setRoleByUserId("8e88c240", EMPLOYEE_EXTENDED)

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Selfregistration config must contain the correct ldap object class

28. Who doesn’t like clear password ?
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29. Any customization available ?
Email layout
app_server_root/profiles/profile_root/installedApps/cell_nam
e/Invite.ear/invite.util.jar
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30. strings customization
invite.unzipped/com/ibm/lconn/registration/strings
invite_customization/nls
https://help.hcltechsw.com/connections/v65/admin/admin/c_
admin_customize_self-registration_notifications.html
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