3. The Problem: New Demands, Insufficient Resources
No clear
boundaries
in work
Jobs keep
Changing
Old
models,
habits are
insufficient
Trying to
focus on
big picture
High
Stress
4. The “Ready State” of the Martial Artist
“It is a condition of working, doing and being in which the mind is
clear and constructive things are happening”
Anything that causes one to over-react or under-react controls us
5. Dealing effectively with internal commitments
Capture anything
occupying mind-
space into external
system
Decode stuff
Put reminders of
the outcome and
actions required
Define outcomes
6. The Process: Managing Actions
Managing
stuff
Managing
Actions: Clarity
on next steps
Bottom-up
approach:
Clearing
mundane things
clears way for
imp ideas
Horizontal and
Vertical control
Getting it all out
of your head:
Capture thought
and actions in
objective tools
11. A. Capture
Capturing tools
• The Physical In-tray
• Writing Paper and Pads
• Digital and Voice Note taking
• E-mail and texting
12. A. Capture
The Success Factors for capturing
• Get It All Out ofYour Head
• Minimize the number of capture locations
• Empty the Capture tools regularly
13. “Stuff” In-basket
Do it
What is
it?
What is the next
action?
Delegate it
Is it
actionable?
Defer it
Willittakelessthan2min
Yes
No
Reference
(retrievable
when required)
Someday/Maybe
(Tickler file; hold for
review)
Trash
Projects
(planning)
Project Plans
(review for
actions)
Yes
No
Waiting
(For someone
else to do)
Calendar
(To do at a
specific time)
Next Action
(To do as
soon as I can)Clarify
Organise
B. Clarify
14. 8. Reference7. Incubation6. Trash1. Projects
2. Project
Plans
3. Waiting 4. Calendar
5. Next
Action List
The Next-Action
categories Non-actionable items
Time-specific actions
Day-specifications
Day-specific
information
Someday/Maybe
Tickler system
C. Organise
15. Having an overview of all the outstanding projects and loops
What to review when
Calendar
Next Action List
Waiting list
D. Reflect
16. The Four-Criteria Model
for choosing actions in
the moment
Context
Time Available
Energy Available
Priority
The Threefold Model for
Identifying DailyWork
Doing predefined work
Doing work as it shows
up
Defining your work
The Six-Level Model for
ReviewingYourWork
Ground : Current Actions
Horizon 1: Current Projects
Horizon 2 : Areas of focus and
accountabilities
Horizon 3: Goals
Horizon 4 :Vision
Horizon 5 : Purpose and
principles
Three Models for Making Action
Choices
E. Engage
17. Trying to do “the most important things”
Reason for Failure
19. Vertical Planning
“What is the need of vertical
planning?”
• Greater rigour and focus to
get a project under control
• Ensure the right steps have
been determined
• Validate and support our
thinking
20. Natural Planning Model
This is how we plan things naturally in a day.
But it may not be the normal planning model!
22. Purpose and Principles
Principles are the standards
and values that define the
criteria for excellence in
behavior and parameters
for action
Purpose asks the ‘Why?’
question. It provides the
juice and direction!
23. Vision and Outcome
Having clarity and focus
helps brain’s reticular
activating system (RAS) to
start making you aware of
how it can happen
Vision asks the ‘What?’
question
37. Capturing
The Ready, Set…. Go model
• There are two ways of capturing
• Physical organizing
• Mental gathering
• Capturing helps segregate the
important from the unimportant
38. Physical gathering - Process
Move stuff to the
“In – Tray”
• Move previously organized stuff to
“still processing” list
• Prioritize and ensure that your
organizing is going to put it first in
the to-do list
• Identify unchanging activities and
ensure no action plan is associated
with them
Routine
39. Physical gathering - Issues
• More than what will fit in the tray
• Purging and organizing – derailment
• Previously organized stuff
• Running into critical things
• Make lists, notes, reminders etc.
• Putting dates on everything is a worthy habit
• Clarify and clear your lists quickly,
• Create smaller projects to purge and clean
40. Mental gathering - Process
• Make an extensive list of incompletion triggers
for tray items
• This is handy and helps in prioritizing focus on
one item at a time and avoids clutter
On completion of physical gathering, move on to
work on your mental RAM space
It is better to overdo the process than to risk missing out things, make enough stacks
42. • Process one item at a
time
• Never put anything
back into 'in'
The Next Action
Pending tasks are then moved up for further organizing and planning
Identify the next action to be done
•The action must be the absolute next
physical thing to do
•No next action? Trash or file it in your
'reference system'
43. Do It
• If it takes less than 2 minutes
• Does not need tracking
• Spend task time considerately
The Next Action
Delegate It
• “Best person to do it” question
• Find a delegate and handoff tasks
• Keep dates and reminders
• Track the delegation
Defer it
• Takes longer than 2 minutes
• Move them to pending list
• Add reminders to notify oneself
44. After the project identification the stance of the “In” Tray is on actionable terms
Project Identification
• Make broad project definitions
• Adds a reviewing aspect to completion
• Add tabs and placeholders on tasks
• Avoid complacency of completion
59. 1 : Calendar
2 : Next Action List
3 :Waiting list
Daily review
60. Weekly review
Get Clear Get Current Get Creative
Collect Loose
Papers and
Materials
Get “In” to
Empty
Empty your head
Review the following
“Next Action “ List
Previous Calendar data
Upcoming calendar
“Waiting For” List
“Projects” list
Any relevant Checklist
Review the “Someday/
Maybe” list
Be creative and
Courageous
64. Context
We have been
here for 30 min
already.. Such a
waste of time!
I had my list of calls
to be made ready in
advance. I should be
done by the time the
traffic clears
Of your next action
folders, ask
yourself, what can I
work on right now,
given where I am?
Ignore all other
actions!
65. Time Available
I think I have a
maximum of 15 minutes
before the next meeting.
Let me reply to those
mails….
Ask yourself, “How much
time do I have before my
next activity?”
For a 10-min slot, a list of only
the “big” things won’t help.
Choose a relevant short
activity!
66. Energy available
• End of
tiring day
• Fresh early
morning
• Talk to
prospective
client
• Process expense
receipts
• End of
tiring day
• Fresh early
morning
• Talk to
prospective
client
• Process expense
receipts
Take on the big, important things when you’re energetic.
Use the tired times for mundane work like refilling the
stapler!
67. Priority
Ask yourself, “Out of all my options that match my context,
time, and energy, what is the most important thing for me to
do?"
An interplay between goals, responsibilities, responsibilities
and relationships help decide priorities
68. Threefold model for evaluating daily work
Doing pre-
defined work
Doing work
as it shows up
Defining
our work
Maintain a balance between:
Avoid tendency to get lost in the second option
69. 10,000-feet
Runway
20,000-feet
30,000-feet
40,000-feet
50,000-feet
• Runway: Collect, process, organize, review, do
• 10,000 feet: Project-level (review, clarify,
organize)
• 20,000 feet: Current focus areas. List, update,
review, use as triggers every 1-3 months;
• 30,000 feet: 1 year goals;
• 40,000 feet: 1-5 year goals; and
• 50,000 feet: Overview of your life.
Six-Level model to review own work
70. How much Planning to do?
80% projects can go
through this in the head
15% require external
brainstorming and 5%
need deliberate
application of steps
To need more clarity,
shift up towards purpose
To need more actions to
happen, shift down
towards Next Actions
72. More thinking or planning
2 types of thinking
Ones that need
attention even when
next actions are known
Uses more
brainstorming,
organizing or
gathering information
Ones where useful
information/ideas keep
showing up
Add more collection
methods for the ideas
74. Tools to support thinking
Get good quality stuff you actually want to use!
Spend an hour or two with
your tools thinking, top to
bottom, about any major
projects that warrant it.
Good filling system is
important
75. Project Planning Software
Project Planning Softwares
are mostly overkill
More useful includes
anything that can do
outlining, capture brainstorm
results, and write/attach
notes to other things
77. The Power of Collection Habit
When people with whom you interact notice that without
fail you receive, process, and organize the agreements they
have with you, they begin to trust you
78. Avoid negative feelings
Negative feelings come from
our broken agreements with
ourselves
To avoid –
• Don’t make the agreement in
the first place
• Complete the agreement
• Renegotiate the agreement
consciously
79. Notes sitting idle
A note sitting idle in
someone’s in-basket
unprocessed, or nodding ‘yes,
I will’ in a conversation but not
writing anything down is
unacceptable behavior
82. Defining the Next Action
Define the
Next Action
Asking
"So what’s the next action here?”
increases Clarity
When working in a group this adds
Accountability
83. Most importantly it leaves the possibility for Change
Defining the Next Action
85. Productivity
Take action
Choosing and taking
next actions are
the essence of productivity
Small actions in natural planning
may lead to
significant improvements