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Issues and Challenges of Deploying a Smart Citizen Engagement Solution
- 3. © REDtone IOT 2015
HOW BIG IS THE IOT
MARKET?
By 2016 Gartner predicts 6.4 billion devices will be connected to the internet --
and 5.5 million new 'things' will join them each day.
63 devices connected every second
- 5. © REDtone IOT 2015
10/90 RULE
The Last 100 meter
connectivity
The “last 100 meters” represent > 90% potential number of connections
Today, the devices used in the “last 100 meters” are typically not connected. The wide-area
network is to a larger extent connected e.g. through smartphones, home routers (e.g. ADSL
routers) and GSM / 3G / 4G Routers.
Still DisconnectedConnected World
- 23. © REDtone IOT 2015
SMARTPHONE AS “SENSING ASSISTANT”
Sensors:
① Camera – “Eyes”
② Audio – “Ears”
③ Accelerometer –
“Speed”
④ GPS – “Location”
⑤ Gyroscope –
“Movement”
⑥ Compass –
“Direction”
⑦ Proximity –
“Closeness”
⑧ Ambient light –
“Eyes”
⑨ Others…
- 35. © REDtone IOT 2015
Smart Parking Smart Waste
Management
Smart Street Light Smart
Transportation
Open Data Parking Garbage
Collection Lighting
Public
Transport Smartphone
Users
Smart City
Hub
Social Media
IOT
Applications
Sensor
Data
Users
CitiAct
- 36. © REDtone IOT 2015
CHANGES IN THE LAW DO NOT ADAPT AS QUICKLY AS
TECHNOLOGY CHANGES BEHAVIOR
The law says, once a pothole is reported, the city is responsible for any
damage a car experiences — once it’s officially reported.
- 38. © REDtone IOT 2015
CHALLENGES OF DEPLOYING CITIZEN ENGAGEMENT
• Vision
• Attitude – transparency,
more work, customer-
focused
• Budget
• Legacy systems – too
many, need integration
• Different workflow
• Political
• Citizen confidence
- 40. © REDtone IOT 2015
BUILD OWN OPERATE (BOO)
• The operation and maintenance of
the services is fully under the
planner’s control
• The smart city planner
independently builds the city
infrastructure and delivers smart city
services.
CITY PLANNERS CITY OPERATIONS
- 41. © REDtone IOT 2015
BUILD OPERATE TRANSFER (BOT)
• After completion the operation is
handover to the smart city planner.
• The smart city planner appoints a
trusted partner to build the city
infrastructure and provide smart city
services for a particular area within a
time period.
CITY PLANNERS CITY OPERATIONS
3rd PARTY
- 42. © REDtone IOT 2015
BUILD OPERATE MANAGE (BOM)
• The partner operates and manages
the smart city services.
• The city planner has no role
further. Most of the public-private
partnerships are build on this
model.
• The smart city planner appoints a
trusted partner to develop city
infrastructure and services.
CITY PLANNERS CITY OPERATIONS
3rd PARTY
- 43. © REDtone IOT 2015
OPEN BUSINESS MODEL (OBM)
• The city planner is however will
impose some regulatory
obligations.
• The city planner allows any qualified
company or business organization to
build city infrastructure and provide
city services.
CITY PLANNERS CITY OPERATIONS
QUALIFIED
COMPANY
- 44. © REDtone IOT 2015
RECOMMENDATION
• Educate key decision makers and build
support.
• Use success stories from other cities and
vendor ROI and other performance
metrics to make the business case.
• Aim for investment in discrete point
solutions as pilots.
• Find key private sector and university
partners.
- 46. © REDtone IOT 2015
ONE MODEL ISN’T GOING TO FIT EVERY CITY
Negotiation
Integration
Iteration
Political leaders
Health services
Civil servants
Service providers
Technology companies
Citizens
Property owners
Police forces
Retrofitting technology, processes and partnerships to an existing, evolved
organic environment.