1. Organizational Profile
Pantaloon Retail (India) Limited is India's leading retail company with presence across
multiple lines of businesses. The company owns and manages multiple retail formats that cater to
a wide cross-section of the Indian society and is able to capture almost the entire consumption
basket of the Indian consumer. Headquartered in Mumbai (Bombay), the company operates
through 5 million square feet of retail space, has over 331 stores across 40 cities in India and
employs over 17,000 people. The company registered a turnover of Rest 2,019 crore for FY
2005-06.
It owns and operates multiple retail formats including Pantaloons, Big Bazaar, Food
Bazaar, Central, E-Zone, Fashion Station, Depot and many others. Pantaloon Retail forayed into
modern retail in 1997 with the launching of fashion retail chain, Pantaloons in Kolkata. In 2001,
it launched Big Bazaar, a hypermarket chain that combines the look and feel of Indian bazaars,
with aspects of modern retail, like choice, convenience and hygiene. This was followed by Food
Bazaar, food and grocery chain and launch Central, a first of its kind seamless mall located in the
heart of major Indian cities. Some of it's other formats include, Collection i (home improvement
products), E-Zone (consumer electronics), Depot (books, music, gifts and stationary), All
(fashion apparel for plus-size individuals), Shoe Factory (footwear) and Blue Sky (fashion
accessories).
It
has
recently
launched
its
retailing
venture
futurebazaar.com.
The group's subsidiary companies include Home Solutions Retail India Ltd, Pantaloon Industries
Ltd, Galaxy Entertainment and Indus League Clothing. The group also has joint venture
companies with a number of partners including French retailer Etam group, Lee Cooper, Manipal

2. Healthcare, Talwalkar's, Gini & Jony and Liberty Shoes. Planet Retail, a group company owns
the franchisee of international brands like Marks & Spencer, Debenhams, Next and Guess in
India.
Pantaloon Retail is listed on BSE and NSE with a turnover of Rs 2,018 crores for financial year
ended 2005-06. Pantaloon Retail was selected as the Best of Best Retailers in Asia by Retail
Asia-Pacific Top 500 magazine in 2006.
Future Group
Pantaloon Retail is the flagship enterprise of the Future Group, which is positioned to cater to the
entire Indian consumption space. The Future Group operates through six verticals: Future Retail
(encompassing all retail businesses), Future Capital (financial products and services), Future
Brands (management of all brands owned or managed by group companies), Future Space
(management of retail real estate), Future Logistics (management of supply chain and
distribution) and Future Media (development and management of retail media).
Future Capital Holdings, the group's financial arm, focuses on asset management and consumer
finance. It manages two real estate investment funds (Horizon and Kshitij) and consumer-related
private equity fund, Indivision. It also plans to get into insurance, consumer credit and other
consumer-related financial products and services in the near future.
Future Group's vision is to, "Deliver Everything, Everywhere, Everytime to Every Indian
Consumer in the most profitable manner." One of the core values at Future Group is, 'Indianess'
and its corporate credo is - Rewrite rules, Retain values.

3. Future Group Manifesto
“Future” – the word which signifies optimism, growth, achievement, strength, beauty, rewards
and perfection. Future encourages us to explore areas yet unexplored, write rules yet unwritten;
create new opportunities and new successes. To strive for a glorious future brings to us our
strength, our ability to learn, unlearn and re-learn, our ability to evolve.
We, in Future Group, will not wait for the Future to unfold itself but create future scenarios in
the consumer space and facilitate consumption because consumption is development. Thereby,
we will effect socio-economic development for our customers, employees, shareholders,
associates and partners.
Our customers will not just get what they need, but also get them where, how and when they
need.
We will not just post satisfactory results, we will write success stories.
We will not just operate efficiently in the Indian economy, we will evolve it.
We will not just spot trends, we will set trends by marrying our understanding of the Indian
consumer to their needs of tomorrow.
It is this understanding that has helped us succeed. And it is this that will help us succeed in the
Future. We shall keep relearning. And in this process, do just one thing.

4. Big Bazaar
Big Bazaar is a chain of shopping malls in India currently with 29 outlets, owned by the
Pantaloon Group. It works on same the economy model as Wal-Mart and has had considerable
success in many Indian cities and small towns. The idea was pioneered by entrepreneur Kishore
Biyani, the head of Pantaloon Retail India Ltd.
Big Bazaar stores in Metros have a gaming area and kids play area for entertainment.
Cities where stores are located
Agra
Ahmedabad
Allahabad
Ambala
Asansol
Bangalore
Bhubaneswar
Chennai
Coimbatore
Palakkad
Kolkata
Delhi
Durgapur
Ghaziabad
Gurgaon

5. Hyderabad
Indore
Lucknow
Kanpur
Mangalore
Mumbai
Nagpur
Nasik
Panipat
Pune
Rajkot
Surat
Thane
Thiruvananthapuram
Vishakhapatnam
Big Bazaar is not just another hypermarket. It caters to every need of customer’s family. Where
Big Bazaar scores over other stores is its value for money proposition for the Indian customers.
At Big Bazaar, customer will definitely get the best products at the best prices -- that’s what Big
Bazaar guarantee. With the ever increasing array of private labels, it has opened the doors into
the world of fashion and general merchandise including home furnishings, utensils, crockery,
cutlery, sports goods and much more at prices that will surprise customer. And this is just the
beginning. Big Bazaar plans to add much more to complete customers shopping experience.
to find out where customer can shop at the Big Bazaar closest to customer.

6. Store study
Big Bazaar
This store is of 4 floor and divided into 5 levels based on the nature of products. There are 21
departments in this store and 230 Human Resource employed. Store has a location where near by
there are no other standard retail stores so it does not have any competition. Almost all people
who are residing at bytarayanapura and nagashetti halli visit Big Bazaar for their day today
purchases.
As this store is big enough with 5 levels and 21 departments has long product range and product
depth. Ones a customer get inside the store he will find all kinds of products available that may
be Food item, Cosmetic, Electronic, Garments, Furniture etc.
Because of these features it has a very good reputation in that area and customers who are
residing far away and in other areas they also visit the store.