A state-of-the-art back office and control management BPO appilcation.

1. Synergy
Inspiration
Leadership
TransFlow Versa™
Saraswat Infotech Limited
56/3 Vakil Square, Gurappana Palya
Bannerghatta Main Road, Bangalore 560 076
22 September 2009 Confidential

2. Synergy
Inspiration
Leadership
Index
TransFlow Versa™
Features
Technology
Benefits
Hardware & Software Requirements
Sample Reports
TransFlow Versa™
22 September 2009 Confidential

3. Synergy
Inspiration
Leadership
TransFlow Versa™ - Functional Features
Enterprise Solution
End to end solutions developed by dedicated Software Engineering Process
Department
Features
Project Management
Operations Management
Workforce Management
Infrastructure Management
Human Resource
Budget & Expenses
Operational Plug-ins
Help Desk
Travel Desk
Workflows like Timesheet, Leave
Escalation (Email, Inbox, SMS)
22 September 2009 Confidential

4. Synergy
Inspiration
Leadership
TransFlow Versa™ - Technical Features
Features
Workflow Engine
Reports Engine
Dashboard Engine (with drilldown charts)
Email System
Alert System
Java / XML based framework
Supports Connection pooling
Supports Data Replication
Dynamic HTML Form Building
Supports Integration to Multiple Data Sources
Architecture for Open Source Technologies
22 September 2009 Confidential

5. Synergy
Inspiration
Leadership
Technology
Java
SQL JSP
Server
Internet
Explorer TransFlow XML
Versa™
DHTML Servlets
Ajax
22 September 2009 Confidential

6. Synergy
Inspiration
Leadership
TransFlow Versa™
Architecture Diagram
Operational Flow Diagram
22 September 2009 Confidential

7. Synergy
Inspiration
Leadership
Architecture Diagram
Reminder
User Interface –Email Database
(Browser) Services
WorkFlow Engine
View / Controller
Generic DB
Engine
Dashboard Engine Business Objects
Forms – DB
Mappings (XML)
22 September 2009 Confidential

8. Synergy
Inspiration
Leadership
Operational Flow Diagram
Upload Files Download Output
Files
Client
Accept received
Pending Files List
files and assign
priority
Controller
Pull Next Pending
File for Processing Process the file Processed Files
List
(Based on TAT /
Processor Priority)
Pull Next Pending
File for Quality
Check
QC Rejected
QC the pulled file Completed Files
Quality Checker List
Process Flow of Automated BPO Process
22 September 2009 Confidential

9. Synergy
Inspiration
Leadership
TransFlow Versa™
Features / Sample Reports
22 September 2009 Confidential

10. Synergy
Inspiration
Leadership
Secured Login
22 September 2009 Confidential

11. Synergy
Inspiration
Leadership
Management View
22 September 2009 Confidential

12. Synergy
Inspiration
Leadership
Projects View
22 September 2009 Confidential

13. Synergy
Inspiration
Leadership
Operations View
22 September 2009 Confidential

14. Synergy
Inspiration
Leadership
Admin View
22 September 2009 Confidential

15. Synergy
Inspiration
Leadership
Requests View
22 September 2009 Confidential

16. Synergy
Inspiration
Leadership
Project Time Sheet
22 September 2009 Confidential

17. Synergy
Inspiration
Leadership
User Inbox
22 September 2009 Confidential

18. Synergy
Inspiration
Leadership
Alert Configuration
22 September 2009 Confidential

19. Synergy
Inspiration
Leadership
Sample Report – Production Log Report
22 September 2009 Confidential

20. Synergy
Inspiration
Leadership
Sample Report – Quality Log Report
22 September 2009 Confidential

21. Synergy
Inspiration
Leadership
Sample Report – Employee Leave History
22 September 2009 Confidential

22. Synergy
Inspiration
Leadership
Sample Report – Attendance
22 September 2009 Confidential

23. Synergy
Inspiration
Leadership
Sample Report – Attrition
22 September 2009 Confidential

24. Synergy
Inspiration
Leadership
Sample Report – Incident Log & Resolution
22 September 2009 Confidential

25. Synergy
Inspiration
Leadership
Sample Report – Request Tracking
22 September 2009 Confidential

26. Synergy
Inspiration
Leadership
Sample Chart – Incident Summary
22 September 2009 Confidential

27. Synergy
Inspiration
Leadership
TransFlow Versa™ – Benefits
Any time/Any where Secure Login using Web Interface
Role and Privilege based access
Allows easy customisations
User Inbox (can be used for all internal communication across the
organization)
Can be customized to import and export data from / to a third-party
(like client) application to share the data
Automatic E-mail reading and storing in database
Automatic sending of E-mail – with user-defined format with
attachments
Easy Plug–ins for incorporating new process workflows
Data dump reports – that can be used for data transfer
Data Output – User Defined Format
Custom home pages
22 September 2009 Confidential

28. Synergy
Inspiration
Leadership
Hardware & Software Requirements
Server Requirements:
Hardware viz, Server with a minimum of 4 GB RAM, 160GB hard disk
and 2.33 GHz processing speed.
Software viz, Windows 2003 server, SQL server 2005, Java 1.4.2 and
Tomcat 5.0
Client Requirements:
Hardware viz, PC with a minimum of 512 MB RAM, 20 GB Hard disk,
1.88 GHz processing speed
Software viz, Windows 2000 Professional and above, Internet Explorer
5.5 and above, JRE 1.4.2
22 September 2009 Confidential

29. Synergy
Inspiration
Leadership
THANK YOU
22 September 2009 Confidential