This is a personal social media presentation I gave in my Digital Marketing class during spring semester 2011.
We had to set up a social media campaign on any topic/business we were involved in, monitor metrics, learn, adjust our strategies, and present what was done and what was learned.
4. concept
Use my love for trying new sports and activities
to inspire others (and myself) to be active no
matter what.
5. strategy
Use social media, specifically FB, Twitter, & wordpress, to
form a community of activators that cultivate
inspiration and motivation for winter-friendly
activities using our own experience, offers & deals, &
info from other online sources.
6. target
those who are restless because they feel cooped up during the winter. however, they
generally enjoy being active so they’re looking for ideas and motivation to get out
there and try something new and exciting.
7. target
those who are restless because they feel cooped up during the winter. however, they
generally enjoy being active so they’re looking for ideas and motivation to get out
there and try something new and exciting.
Insight: warmer weather inspires activity. when its not warm
enough, we tend retreat indoors
10. B o re dom /
s
r e s t le s s ne s
On li n e s e a rch &
sh a r i ng ini t ial
On li ne rat io n i n spi rat io n
& collabo
A c t i ve
(ADR ENALIN
RUSH ! )
11. SEO
FB
Twitter
SEO Wordpress
FB B o re dom / Offline promo
s
e s t le s s ne s
Twitter
r
On li n e s e a rch &
sh a r i ng ini t ial
On li ne rat io n i n spi rat io n
& collabo
A c t i ve
(ADR ENALIN
RUSH ! )
14. SEO - keywords
• did my own brainstorming
• google search
• blogs/articles
15. SEO - keywords
• did my own brainstorming • things to do
• google search examples • fun
• blogs/articles • bored
16. need state - online search & initial inspiration
Marketing
Efforts
17. need state - online search & initial inspiration
Marketing
Efforts
18. need state - online search & initial inspiration
Marketing
Efforts
- liked & tagged other pages
(grouponNYC, NYCgo..)
19. need state - online search & initial inspiration
- friends & fans shared & advocated
Marketing
Efforts
- liked & tagged other pages
(grouponNYC, NYCgo..)
20. need state - online search & initial inspiration
- promoted winter adrenalin FB page on
other relevant pages - friends & fans shared & advocated
Marketing
Efforts
- liked & tagged other pages
(grouponNYC, NYCgo..)
21. need state - online search & initial inspiration
- promoted winter adrenalin FB page on
other relevant pages - friends & fans shared & advocated
Marketing
Efforts
- liked & tagged other pages - tagged friends
(grouponNYC, NYCgo..)
22. need state - online search & initial inspiration
- promoted winter adrenalin FB page on
other relevant pages - friends & fans shared & advocated
- liked & tagged relevant
interests (bouldering, tennis...)
Marketing
Efforts
- liked & tagged other pages - tagged friends
(grouponNYC, NYCgo..)
23. need state - online search & initial inspiration
- promoted winter adrenalin FB page on
other relevant pages - friends & fans shared & advocated
- liked & tagged relevant
interests (bouldering, tennis...)
Marketing
Efforts
- liked & tagged other pages - tagged friends
(grouponNYC, NYCgo..)
- FB ‘share link’ in blog
24. need state - online search & initial inspiration
- promoted winter adrenalin FB page on
other relevant pages - friends & fans shared & advocated
- liked & tagged relevant
interests (bouldering, tennis...)
Marketing - offline promo to drive acquisition &
Efforts increase likes
- liked & tagged other pages - tagged friends
(grouponNYC, NYCgo..)
- FB ‘share link’ in blog
25. need state - online search & initial inspiration
Content
26. need state - online search & initial inspiration
Content
27. need state - online search & initial inspiration
- linked to current deals & offers
Content (using bit.ly to track)
28. need state - online search & initial inspiration
- linked to current deals & offers
Content (using bit.ly to track)
- linked to relevant sites for more
info(using bit.ly to track)
29. need state - online search & initial inspiration
- linked to blog posts for more info
(using bit.ly to track)
- linked to current deals & offers
Content (using bit.ly to track)
- linked to relevant sites for more
info(using bit.ly to track)
30. need state - online search & initial inspiration
- status updates with
suggested activities
- linked to blog posts for more info
(using bit.ly to track)
- linked to current deals & offers
Content (using bit.ly to track)
- linked to relevant sites for more
info(using bit.ly to track)
31. need state - online search & initial inspiration
Marketing
Efforts
32. need state - online search & initial inspiration
Marketing
Efforts
33. need state - online search & initial inspiration
- #hashtags in posts & tried to find potential
influencers using relevant #hashtags
Marketing
Efforts
34. need state - online search & initial inspiration
- #hashtags in posts & tried to find potential
influencers using relevant #hashtags
- followed potential influencers
Marketing
Efforts
35. need state - online search & initial inspiration
- #hashtags in posts & tried to find potential
influencers using relevant #hashtags
- followed potential influencers
Marketing
Efforts
- @mentioned relevant t witter-ers
36. need state - online search & initial inspiration
- #hashtags in posts & tried to find potential
influencers using relevant #hashtags
- followed potential influencers
Marketing
Efforts
- Twitter share link in blog
- @mentioned relevant t witter-ers
37. need state - online search & initial inspiration
Content
38. need state - online search & initial inspiration
Content
39. need state - online search & initial inspiration
- gave suggestion for activities & linked to
blog posts (using bit.ly to track)
Content
40. need state - online search & initial inspiration
- updates with suggested activities
- gave suggestion for activities & linked to
blog posts (using bit.ly to track)
Content
41. need state - online search & initial inspiration
- updates with suggested activities
- gave suggestion for activities & linked to
blog posts (using bit.ly to track)
Content
- linked to sites for more info
(using bit.ly to track)
42. need state - online search & initial inspiration
- updates with suggested activities
- gave suggestion for activities & linked to
blog posts (using bit.ly to track)
Content
- linked to sites for more info
(using bit.ly to track) - linked to current deals & offers
(using bit.ly to track)
43. need state - online search & initial inspiration
Marketing
Efforts
44. need state - online search & initial inspiration
Marketing
Efforts
45. need state - online search & initial inspiration
- share buttons
Marketing
Efforts
46. need state - online search & initial inspiration
- share buttons
- tag cloud using keywords
Marketing
Efforts
47. need state - online search & initial inspiration
- share buttons
- tag cloud using keywords
Marketing
Efforts
- custom links using keywords
48. need state - online search & initial inspiration
- share buttons
- tag cloud using keywords
- post to facebook & t witter (using
Marketing bit.ly to track)
Efforts
- custom links using keywords
49. need state - online search & initial inspiration
Content
50. need state - online search & initial inspiration
Content
51. need state - online search & initial inspiration
Content
- suggestions for activities
52. need state - online search & initial inspiration
Content
- discuss own experiences &
share pics
- suggestions for activities
53. need state - online sharing & collaboration
Content
54. need state - online sharing & collaboration
Content
55. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
Content
56. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
Content
- tagged friends to initiate discussions
57. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
Content
- initiated discussions, asked questions,
asked for suggestions
- tagged friends to initiate discussions
58. need state - online sharing & collaboration
- asked about experiences & asked
to share pictures
- shared links to interesting, related
content (using bit.ly to track)
Content
- initiated discussions, asked questions,
asked for suggestions
- tagged friends to initiate discussions
59. need state - online sharing & collaboration
- asked about experiences & asked
to share pictures
- shared links to interesting, related
content (using bit.ly to track)
- initiated discussion on
arranging a group activity
Content
- initiated discussions, asked questions,
asked for suggestions
- tagged friends to initiate discussions
60. need state - online sharing & collaboration
Content
61. need state - online sharing & collaboration
Content
62. need state - online sharing & collaboration
Content
- initiated discussions, asked questions,
asked for suggestions
63. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
Content
- initiated discussions, asked questions,
asked for suggestions
64. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
Content
- mentioned worthwhile offers (using
bit.ly to track)
- initiated discussions, asked questions,
asked for suggestions
65. need state - online sharing & collaboration
- shared links to interesting, related
content (using bit.ly to track)
- tagged followers to initiate discussions
Content
- mentioned worthwhile offers (using
bit.ly to track)
- initiated discussions, asked questions,
asked for suggestions
67. • 1st - 2nd wk: 3,200%
• 2nd - 3rd wk: 12.5%
• goal: 50 total likes (20 of which are organic)
• actual: 38 total likes (5 of which are organic)
• did not meet goal
• while the number of likes has been constantly rising, with no unlikes, the stream
has been inconsistent
68. • 1st - 2nd wk: 3,200%
• 2nd - 3rd wk: 12.5%
• goal: 50 total likes (20 of which are organic)
• actual: 38 total likes (5 of which are organic)
• did not meet goal
• while the number of likes has been constantly rising, with no unlikes, the stream
has been inconsistent
69. • 1st - 2nd wk: 3,200%
• 2nd - 3rd wk: 12.5%
Offline QR
code promo
• goal: 50 total likes (20 of which are organic)
• actual: 38 total likes (5 of which are organic)
• did not meet goal
• while the number of likes has been constantly rising, with no unlikes, the stream
has been inconsistent
70. • 1st - 2nd wk: 7,300%
• 2nd - 3rd wk: 13.5%
• goal: increase by 15% on a weekly basis for the first t wo months
• Did not meet goal in the 3rd week
• the number of monthly active users is on the rise, so there’s a general trend in the
right direction
• daily & weekly active users is on a general decline
• there was an initial spike in activity that has not been maintained
71. • 1st - 2nd wk: 7,300%
• 2nd - 3rd wk: 13.5%
• goal: increase by 15% on a weekly basis for the first t wo months
• Did not meet goal in the 3rd week
• the number of monthly active users is on the rise, so there’s a general trend in the
right direction
• daily & weekly active users is on a general decline
• there was an initial spike in activity that has not been maintained
72. • 1st - 2nd wk: 58%
• 2nd - 3rd wk: 20%
• goal: 75 total followers (50 of which are organic)
• actual: 21 total followers (9 of which are organic)
• Did not meet goal because could not find the right influencers
73. • 1st - 2nd wk: 58%
• 2nd - 3rd wk: 20%
• goal: 75 total followers (50 of which are organic)
• actual: 21 total followers (9 of which are organic)
• Did not meet goal because could not find the right influencers
74. • FB was the largest referrer as expected based on higher FB engagement
• Twitter lacked any significant referrer status
75. spam
• FB was the largest referrer as expected based on higher FB engagement
• Twitter lacked any significant referrer status
77. fans & followers did not fit the psychographic target, meaning, the core value did not resonate
- few referrers amongst fanbase/followers
- engagement with the brand suffered
FB offline promotion needed the following:
- include Twitter in the promo
- more time and manpower to reveal any significant results.
- it would have to be supported with a promotion for current fans
t witter content and hashtags should not focus as much on offers/deals because it attracted the
wrong type of followers (ex: HealthydealsNYC)
for the future: group bit.ly links more effectively so that it can be analyzed by type of link in
order to judge content
- offer/deal
- site
- blog
Need to monitor engagement to ensure blog is satisfying its support role, other wise it should be
disregarded or moved onto Tumblr
Most importantly: need to find stronger influencers and engage with them across all media by
being more aggressive
78. fans & followers did not fit the psychographic target, meaning, the core value did not resonate
- few referrers amongst fanbase/followers
- engagement with the brand suffered
FB offline promotion needed the following:
- include Twitter in the promo
- more time and manpower to reveal any significant results.
- it would have to be supported with a promotion for current fans
t witter content and hashtags should not focus as much on offers/deals because it attracted the
wrong type of followers (ex: HealthydealsNYC)
for the future: group bit.ly links more effectively so that it can be analyzed by type of link in
order to judge content
- offer/deal
- site
- blog
Need to monitor engagement to ensure blog is satisfying its support role, other wise it should be
disregarded or moved onto Tumblr
Most importantly: need to find stronger influencers and engage with them across all media by
being more aggressive
Hinweis der Redaktion
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an introduction to why i chose this “topic” ...those who know me well, know that i love doing all sorts of activities. and i’m always up for trying new things. so i thought i’d take that passion and use it for this project.\n
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we don’t take walks, go to the park, ride our bikes. for those who aren’t “gym” people, like me, it becomes limiting for the most part. not everybody has the time or drive to come up with creative things to do on the weekend or to organize.\n
we don’t take walks, go to the park, ride our bikes. for those who aren’t “gym” people, like me, it becomes limiting for the most part. not everybody has the time or drive to come up with creative things to do on the weekend or to organize.\n
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since my campaign is a completely new concept with no basis and no brand equity I wasn’t able to do any listening to determine need states or to baseline.\n\ni jumped right in and did my own analysis. \n\n1. defined need states\n2. defined how each need state can be served\n\n\nFB & twitter important to initial search stage because the trend is for people to refer to their social networks as much, if not more, than any other source\n\nFB & Twitter (FB to a much higher extent) are more collaborative...its more social in nature than blogging because blogging tends to be more one sided - little input is received by the target. so wordpress was only aimed at the one need state. \n\n
since my campaign is a completely new concept with no basis and no brand equity I wasn’t able to do any listening to determine need states or to baseline.\n\ni jumped right in and did my own analysis. \n\n1. defined need states\n2. defined how each need state can be served\n\n\nFB & twitter important to initial search stage because the trend is for people to refer to their social networks as much, if not more, than any other source\n\nFB & Twitter (FB to a much higher extent) are more collaborative...its more social in nature than blogging because blogging tends to be more one sided - little input is received by the target. so wordpress was only aimed at the one need state. \n\n
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unlike others who who used their facebook pages and twitter accounts to either drive traffic to one another or to their website/blog/etc, my facebook and twitter accounts did not do this. my facebook page and twitter account were used pretty much independently of one another to target different types of social media users but that have similar need states. \n\nthe reason being that my objective was to provide a convenient forum to get everybody to inspire one another rather than to sell something or direct people to the “main attraction” (ex: a portfolio of some kind).\n\nmy blog was used to support fb & twitter; the added value in that being that it allowed for more description and personal experience sharing which i believe would help from a motivational perspective. the idea was that if people had all the right info in hand it would enable them to get off their asses.\n\nthis i felt was essential because the nature of fb & twitter’s social interactions don’t allow for two much detail to be conveyed...status updates need to be quick, witty, attention grabbing statements; nobody’s gonna read an essay-type status. so i thought the blog would be the perfect medium for that.\n\nif anything, i wanted to drive any blog subscribers/readers back to twitter & facebook, but that wasn’t a main objective of mine at this point. i first wanted to get as much content and engagement in the other two social networks first.\n
applied to all outlets\n
applied to all outlets\n
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i chose two metrics as my kpi’s: Likes & Active Users. \n\n-tracking likes: to gauge whether marketing efforts and the content are communicating the value & if it has initial appeal to ensure that the fan base is growing at an acceptable rate.\n-tracking active users: is important because it gives a general outlook on the direction of growth - if i’m on the right track in terms of content, target, engagement. \n\nOther metrics, having to do with data interaction, views, and media consumption, will become a lot more important to the campaign once things start taking off - specifically when i start getting organic likes because they will give a true indication of whether content is relevant or not. at this point, its not possible to tell based on the people consuming the content.\n\n-tracking likes & active users will give an indication of whether the other metrics mentioned above should start improving/changing.\n
i chose two metrics as my kpi’s: Likes & Active Users. \n\n-tracking likes: to gauge whether marketing efforts and the content are communicating the value & if it has initial appeal to ensure that the fan base is growing at an acceptable rate.\n-tracking active users: is important because it gives a general outlook on the direction of growth - if i’m on the right track in terms of content, target, engagement. \n\nOther metrics, having to do with data interaction, views, and media consumption, will become a lot more important to the campaign once things start taking off - specifically when i start getting organic likes because they will give a true indication of whether content is relevant or not. at this point, its not possible to tell based on the people consuming the content.\n\n-tracking likes & active users will give an indication of whether the other metrics mentioned above should start improving/changing.\n
i chose two metrics as my kpi’s: Likes & Active Users. \n\n-tracking likes: to gauge whether marketing efforts and the content are communicating the value & if it has initial appeal to ensure that the fan base is growing at an acceptable rate.\n-tracking active users: is important because it gives a general outlook on the direction of growth - if i’m on the right track in terms of content, target, engagement. \n\nOther metrics, having to do with data interaction, views, and media consumption, will become a lot more important to the campaign once things start taking off - specifically when i start getting organic likes because they will give a true indication of whether content is relevant or not. at this point, its not possible to tell based on the people consuming the content.\n\n-tracking likes & active users will give an indication of whether the other metrics mentioned above should start improving/changing.\n
i chose two metrics as my kpi’s: Likes & Active Users. \n\n-tracking likes: to gauge whether marketing efforts and the content are communicating the value & if it has initial appeal to ensure that the fan base is growing at an acceptable rate.\n-tracking active users: is important because it gives a general outlook on the direction of growth - if i’m on the right track in terms of content, target, engagement. \n\nOther metrics, having to do with data interaction, views, and media consumption, will become a lot more important to the campaign once things start taking off - specifically when i start getting organic likes because they will give a true indication of whether content is relevant or not. at this point, its not possible to tell based on the people consuming the content.\n\n-tracking likes & active users will give an indication of whether the other metrics mentioned above should start improving/changing.\n
probably due to not having the right target - few organic results which does not foster the right community environment that is needed to achieve my objectives.\n\nfor the same reason, even though i was tracking them myself, i didn’t include metrics that were more content specific (like page activity)\n
difficult to find relevant twitterers who would become my influencers\n
important to track since it will indicate if working as a support to FB & Twitter\n\nno judgement on the content was made because of a lack of organic subscribers\n
important to track since it will indicate if working as a support to FB & Twitter\n\nno judgement on the content was made because of a lack of organic subscribers\n
important to track since it will indicate if working as a support to FB & Twitter\n\nno judgement on the content was made because of a lack of organic subscribers\n
important to track since it will indicate if working as a support to FB & Twitter\n\nno judgement on the content was made because of a lack of organic subscribers\n
important to track since it will indicate if working as a support to FB & Twitter\n\nno judgement on the content was made because of a lack of organic subscribers\n
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made tweaks to content along the way, but main issue is....since can’t really make any conclusions on content till i get organic searches.\n