Personal Information
Unternehmen/Arbeitsplatz
Greater Philadelphia Area United States
Beruf
Committed to Customer Experience, Process Improvement & Quality | Digital Marketing & Operations Professional
Branche
Advertising / Marketing / PR
Info
Over 20 years of customer-centric delivery, quality process improvement, strategy development and implementation, and operations management in digital marketing, consulting services and retail. Dedicated to customer experience and satisfaction based on lean management and classic quality methodologies that focus specifically on continuous process improvement and respect for people.
Matt is a Senior Member of the American Society for Quality (ASQ), and recently completed Arizona State University’s W.P. Carey School of Business Certificate in Customer Experience in 2014. With a passion for managing change and transition, he also completed the Change Management Certificate program offered b.
Tags
workplace motivation
competence
mastery
purpose
autonomy
team
employee satisfaction
job design
employee engagement
jobs
motivation
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(2)21 Employee Engagement Activities that Work
KaiNexus
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Vor 8 Jahren
Creating a Continuous Improvement Culture
TKMG, Inc.
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Vor 10 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Greater Philadelphia Area United States
Beruf
Committed to Customer Experience, Process Improvement & Quality | Digital Marketing & Operations Professional
Branche
Advertising / Marketing / PR
Info
Over 20 years of customer-centric delivery, quality process improvement, strategy development and implementation, and operations management in digital marketing, consulting services and retail. Dedicated to customer experience and satisfaction based on lean management and classic quality methodologies that focus specifically on continuous process improvement and respect for people.
Matt is a Senior Member of the American Society for Quality (ASQ), and recently completed Arizona State University’s W.P. Carey School of Business Certificate in Customer Experience in 2014. With a passion for managing change and transition, he also completed the Change Management Certificate program offered b.
Tags
workplace motivation
competence
mastery
purpose
autonomy
team
employee satisfaction
job design
employee engagement
jobs
motivation
Mehr anzeigen