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How Brands Can Create Value
                                                  in Our New Multi-Modal World!

                                                  PRESENTATION BY CRITICAL MASS
                                                  January 23rd, 2013




© 2013 Critical Mass, Inc. All Rights Reserved
                                   1
Gone are the days of
                     “singularity”!
                                                  We are living in a multi-screen,
                                                  hyper-connected world where ïŹ‚uid
                                                  and ampliïŹed brand experiences
                                                  are the new normal.




© 2013 Critical Mass, Inc. All Rights Reserved
                                      2
We are living in
                                                  a multi-modal
                                                      world!
                                                        !
© 2013 Critical Mass, Inc. All Rights Reserved
                      3
Threat !
                                                   or ! !
                                                    	

                                                  Opportunity?!
                                            	


© 2013 Critical Mass, Inc. All Rights Reserved
                    4
Opportunity !
                            	

© 2013 Critical Mass, Inc. All Rights Reserved
   5
© 2013 Critical Mass, Inc. All Rights Reserved
   6
And as consumers and
                                       technology continue to
                                       evolve, so shall the
                                       opportunity for brands!

© 2013 Critical Mass, Inc. All Rights Reserved
                  7
© 2013 Critical Mass, Inc. All Rights Reserved
   8
The connected brand !
   thrives in this new !
   multi-modal world but
   plays with a new !
   set of rules!
   !
© 2013 Critical Mass, Inc. All Rights Reserved
   9
First things ïŹrst,!
                                  they don’t think “screen”!


© 2013 Critical Mass, Inc. All Rights Reserved
           10
CONNECTED BRAND!

    RULE !                                        CREATE ADAPTIVE
                                                  “EVERYWHERE”
              1!  !
                                                  EXPERIENCES!




© 2013 Critical Mass, Inc. All Rights Reserved
                     11
CONNECTED BRAND!

    RULE !
              1!  !                               If content is king, !
                                                  then context is queen !
                                                  Deliver optimized
                                                  “in-the-now-where-I-am”
                                                  experiences.




© 2013 Critical Mass, Inc. All Rights Reserved
                             12
CONNECTED BRAND!

    RULE !                                        DELIVER LINKED
                                                  AND SYNCED
              2!  !
                                                  EXPERIENCE!




© 2013 Critical Mass, Inc. All Rights Reserved
                    13
CONNECTED BRAND!

    RULE !
              2!  !                               2+2=5!
                                                  Create experiences that are better
                                                  when consumed together.




© 2013 Critical Mass, Inc. All Rights Reserved
                                        14
CONNECTED BRAND!

    RULE !                                        THE CONSUMER IS!
              3!  !
                                                  NOW THE CONTENT !




© 2013 Critical Mass, Inc. All Rights Reserved
                       15
CONNECTED BRAND!

    RULE !
              3!  !
                                                  “I” am the hero !
                                                  Integrate consumers and their data to
                                                  deliver hyper-personal experiences that
                                                  forge connections versus interactions.




© 2013 Critical Mass, Inc. All Rights Reserved
                                             16
CONNECTED BRAND!

    RULE !                                        INVITE
              4!  !
                                                  PARTICIPATION!




© 2013 Critical Mass, Inc. All Rights Reserved
                    17
CONNECTED BRAND!

    RULE !
              4!  !                               Tuned in !
                                                  and turned on !
                                                  Consumers will get more value out of
                                                  experiences that they can take part in

                                                  but, experiences also need to deliver
                                                  value if consumers don’t.



© 2013 Critical Mass, Inc. All Rights Reserved
                                             18
CONNECTED BRAND!

    RULE !                                        GENERATE NEW
              5!  !
                                                  “LIFE” VALUE!




© 2013 Critical Mass, Inc. All Rights Reserved
                   19
CONNECTED BRAND!

    RULE !
              5!  !                               Solve problems,
                                                  deliver solutions!
                                                  Move beyond what you want to say,
                                                  create an indispensable experience.




© 2013 Critical Mass, Inc. All Rights Reserved
                                         20
Moving forward:!
Re-invent!
     	

Experiment!
Become a
connected brand.!

 © 2013 Critical Mass, Inc. All Rights Reserved
   21
@CriticalMass



© 2013 Critical Mass, Inc. All Rights Reserved
                    22

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The Connected Brand

  • 1. How Brands Can Create Value in Our New Multi-Modal World! PRESENTATION BY CRITICAL MASS January 23rd, 2013 © 2013 Critical Mass, Inc. All Rights Reserved 1
  • 2. Gone are the days of “singularity”! We are living in a multi-screen, hyper-connected world where ïŹ‚uid and ampliïŹed brand experiences are the new normal. © 2013 Critical Mass, Inc. All Rights Reserved 2
  • 3. We are living in a multi-modal world! ! © 2013 Critical Mass, Inc. All Rights Reserved 3
  • 4. Threat ! or ! ! Opportunity?! © 2013 Critical Mass, Inc. All Rights Reserved 4
  • 5. Opportunity ! © 2013 Critical Mass, Inc. All Rights Reserved 5
  • 6. © 2013 Critical Mass, Inc. All Rights Reserved 6
  • 7. And as consumers and technology continue to evolve, so shall the opportunity for brands! © 2013 Critical Mass, Inc. All Rights Reserved 7
  • 8. © 2013 Critical Mass, Inc. All Rights Reserved 8
  • 9. The connected brand ! thrives in this new ! multi-modal world but plays with a new ! set of rules! ! © 2013 Critical Mass, Inc. All Rights Reserved 9
  • 10. First things ïŹrst,! they don’t think “screen”! © 2013 Critical Mass, Inc. All Rights Reserved 10
  • 11. CONNECTED BRAND! RULE ! CREATE ADAPTIVE “EVERYWHERE” 1! ! EXPERIENCES! © 2013 Critical Mass, Inc. All Rights Reserved 11
  • 12. CONNECTED BRAND! RULE ! 1! ! If content is king, ! then context is queen ! Deliver optimized “in-the-now-where-I-am” experiences. © 2013 Critical Mass, Inc. All Rights Reserved 12
  • 13. CONNECTED BRAND! RULE ! DELIVER LINKED AND SYNCED 2! ! EXPERIENCE! © 2013 Critical Mass, Inc. All Rights Reserved 13
  • 14. CONNECTED BRAND! RULE ! 2! ! 2+2=5! Create experiences that are better when consumed together. © 2013 Critical Mass, Inc. All Rights Reserved 14
  • 15. CONNECTED BRAND! RULE ! THE CONSUMER IS! 3! ! NOW THE CONTENT ! © 2013 Critical Mass, Inc. All Rights Reserved 15
  • 16. CONNECTED BRAND! RULE ! 3! ! “I” am the hero ! Integrate consumers and their data to deliver hyper-personal experiences that forge connections versus interactions. © 2013 Critical Mass, Inc. All Rights Reserved 16
  • 17. CONNECTED BRAND! RULE ! INVITE 4! ! PARTICIPATION! © 2013 Critical Mass, Inc. All Rights Reserved 17
  • 18. CONNECTED BRAND! RULE ! 4! ! Tuned in ! and turned on ! Consumers will get more value out of experiences that they can take part in
 but, experiences also need to deliver value if consumers don’t. © 2013 Critical Mass, Inc. All Rights Reserved 18
  • 19. CONNECTED BRAND! RULE ! GENERATE NEW 5! ! “LIFE” VALUE! © 2013 Critical Mass, Inc. All Rights Reserved 19
  • 20. CONNECTED BRAND! RULE ! 5! ! Solve problems, deliver solutions! Move beyond what you want to say, create an indispensable experience. © 2013 Critical Mass, Inc. All Rights Reserved 20
  • 21. Moving forward:! Re-invent! Experiment! Become a connected brand.! © 2013 Critical Mass, Inc. All Rights Reserved 21
  • 22. @CriticalMass © 2013 Critical Mass, Inc. All Rights Reserved 22