Mary joan crowley doing more with more-milan2012

The Academic Library: Doing more with more

MJ Crowley, DiSG Biblioteca, Sapienza
* all images uploaded for educational purposes

Sapienza’s libraries for 140000 students, 4500 faculty, 4.000 staff

•59+ Faculty and
Department libraries
•3million print monographs
and thousands of print
journals
•10000+, 24/7 online
journals, data bases, etc.
•25.000+ rare books
•PADIS – Online thesis
archive
http://www.zoonar.com/829789

Sapienza's 21st century libraries for a new 14/04/2011
generation of users

Engineering Faculty, Sapienza

• 14000 students
• 350 Faculty members
• 1 Faculty Library
• 6 Department libraries

mary joan crowley- online information 2011 1-12-2011
- going mobile

For 600 years the academic library has
• Guaranteed the organized , delivery
and preservation of printed and
other content

• Provided a staff trained to support
the learning, teaching and research
needs and output of the university
and community

• Offered an agreed schedule in which
services are available

• Ensured the physical facilities
necessary to support this

- going mobile

Then it all began to change

mary joan crowley- online information 2011 - going 1-12-2011
mobile

http://ciber23librarythings.wordpress.com/

- going mobile

23 library things:
collaborate, communicate, converse and share
• A networking-literate
professional
• Creating presences and
content
• Implementing library
services and using
information
socialnetworking sites
• Leading users to acquire
and apply these skills
• A resourse for teaching and
research
mary joan crowley- online information 2011 - going 1-12-2011
mobile

Facilities

• General equipment • Technical-/Mechanical
• Tables, chairs & sofa for up to Equipment
90 people total • Screwdriver
• Project storage shelves • Assorted hand tools
• Collection of cables and • Netbooks x Linux, 1x Windows
adaptors • Scanner
• Projector • Ebook readers
• Library
• Fridge

• In Development

- going mobile

Library expenditure % total university expenditure
1982-2012 - http://www.arl.org/

- going mobile

Continuing efficiencies !

• Close print journal subscriptions
• Bundle purchasing
• Consortial purchasing
• Department mergers
• Sharing resources
• Student collaborators
• Reduced staff

- going mobile

• Working together –
evolving value of
academic libraries

• Value of academic libraries to
academic departments and how
this can be improved. Explore the
connection between academic
libraries and departments and
identify ways to enhance the
working relationship and make it
closer.

- going mobile

• By creating a shared
Megatrends space, we provide
access to better facilities
than we could each have
at home, as well as
opportunities to
collaborate, learn, and
socialise.

- going mobile

Increase collaboration (library-faculty-students-vendors) to
expand the role of the library in and beyond the institution

- going mobile

• Social & Mobile
• More than 75% of the Millennials are
Megatrends now in the workforce with a high number
already starting families. Higher
education is now dealing with the first
wave of post-Millennials. These are two
generational cohorts who are, to a major
extent, socially connected to their
friends, acquaintances, and colleagues
forever. The changes already wrought
by early stage services like MySpace
and Friendster and now in LinkedIn,
Tumblr, and Facebook have changed
the world and promise to fundamentally
put human social behaviours on steroids
for exponential changes in the coming
years.

- going mobile

• An Instant World
Megatrends • Expectations have permanently
changed. I saw this when we first got a
fax machine in the 80’s. Users would
ask for the research to be sent over
within minutes and I’d have to explain
that I had to do the research first before
I could fax it. Sigh. Now that issue is
upon us in greater force. In order to
effectively deal with user demands for
instant gratification we must get better at
the predictive development of answers
and resources. Will that be hard? Yes,
but we have no choice but to develop
the tools to accomplish this.

- going mobile

• Streaming
• I grew up with TV and the movies and a
Megatrends little radio – all separated. Not only has
entertainment and news changed as a
result of the ability to stream content as
video and audio, but the major change
that is coming is how this will affect
business collaboration and learning.
The next ten years will see technological
change in what has been traditionally
viewed as entertainment-focused
activities blossom in the worlds of
education, research and business.

- going mobile

• Librarians versus
Megatrends libraries
• Stay current
• Do try outside your
comfort zone
• culture of flexibility,
adaptability, engagement
and excitement about
change
• Become indipensible

- going mobile

• The Tablet war
Megatrends

- going mobile

• Information Literacy
• Web evaluation
• Access to research
• Tailored workshops

- going mobile

• Cloud
• For those of us who grew up with
Megatrends installed software and optional upgrades
the cloud is a major perception shift.
Over the next decade, as all files,
software and services move to the
cloud, we’ll see the consequences of
that change. At a minimum it is likely
that we will move past a world where
outdated software on laggardly
adopters’ devices acts as a boat anchor
to overall change. Therefore, the speed
of change and improvements will
increase.

- going mobile

• Pop-up Library
Megatrends12
• SELFRIDGES today opens its
very own pop-up library - a
3,500 square-foot space
housing over 15,000 of the
world's most inspirational
books curated by Penguin,
Thames and Hudson, Faber
and Taschen.

- going mobile

Positioning the academic Library for the next generation

http://pushpoppress.com/ourchoice

- going mobile

Get out from behind the desk to
combat disintermediation
• User engagement - go where they are
• Join the conversation and figure out how to wrrk
with them and help users find what they want to
find
• Create new, added-value distinctive services that
have an impact on library users and library usage
• Be a content provider not just supplier
• local responsiveness – embed the library

• And remember …face and place do matter and they
do affect satisfaction ratings
- going mobile

The academic library - at the “heart” of the modern
university

• Access : virtual and physical access to services, wherever the
customer may be
• Support : the information and support customers need to achieve their
objectives
• People-focus : working out with our community what they need and
then providing it
• Personalised service : the services they require, whatever their
needs
• Responsive service : always listening to the users
• Dynamic service : flexible, adaptable to change
http://www.bl.uk/aboutus/acrossuk/workpub/laser/index.html - Laser Foundation

- going mobile

Inspiring buzz !

• how e-book readers could be used in a
library setting
• explore ways of using new technology in
teaching
• respond to explosive use of mobile
devices (e-readers, ipads, smart devices,
ecc.)

- going mobile

DISG e-book reader project
lesson-based content to go
• Project with a community feel

• Together in the knowledge
sharing process

• Right information, at the right
time in the right place

• Serve the customer who isn’t
there

- going mobile

Ebook market and publishing world……..in turmoil
• Indie publishing

• Emerging roles for University Presses

• One stop shop: agent, publisher, bookseller – Amazon to
publish 122 books this autumn, Huffington Post, New
Yorker, Vanity Fair…Pottermore

• Penguin withdraws ebook lending, HarperCollins limits
numer of eloans

• Tablet wars (82 m by 2015) – DC comics

- going mobile

Turning the Page: The Future of eBooks
www.pwc.com

- going mobile

AIE : Italian Publishers Association

• In 2010 e-book
spend was 0,04%
of print

• By end 2011
20,000 e-titles, 3-4
€ milioni spend

- going mobile

Designing the content to fit the medium
• Books purchased only when requested, and informed by
usage data (app on the way!)

• Titles loaded into catalogue, rent/buy triggers, simultaneous
access

• Sharing non-article forms of scholarship
- (lecture notes, exercises, modelling…)

• Sapienza’s eresources

• Norms and standards

• Approved web content
- going mobile

Patron Driven Acquisition – no big deal !

- going mobile

Current e-book marketplace

• Just-in-time acquisition

• Patron driven acquisition

• View/loan/purchase option

• Renting/ purchase option

• You like it you keep it

mj crowley- Malaga 2011-Elsevier Library 26/05/11
Connect Seminar

Megatrends11 instruct and delight, and
… instructs as it delights
•Customised content on our ereaders to
inform our users, to promote the use of our
premium resources and improve their

information literacy to handle
content ubiquity.

- going mobile

Providing incremental value as the library adapts
to changes in the value chain
• Established a presence for faculty and students discovering
innovative ways to deliver educational content

• Engagement centred, offering a distinctive and revitalised
service, reshaped around our users

• Responding to changing cultural needs and expectations

• Supporting self-service, facilitating access and the ediscovery
process

• Redefining how the story is told

- going mobile

The Continuing Metamorphosis of the Library

•at the heart of the research and
education workflow
•organising the community’s
knowledge
•through an integrated system of
networked and traditional resources
•making it accessible and useful to a
democratic society
•throughout a process of lifelong
learning.

Mary joan crowley doing more with more-milan2012

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