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The Psychology of Everyday Things
 April 5, 2013                                                                                                   Kerry Phillips




                    Sink Faucets
You’re visiting a friend and helping to make dinner.
First you need to wash your hands. You are an
intelligent adult, so this should be easy. But if your
friend has decided to dress up her kitchen with a fancy
new sink faucet this could be more difficult than you
had imagined.

Since we all use sinks every day we have a conceptual
model for how we expect a faucet to work. You turn on
the water and turn the handle to the desired
temperature. Yet these advances in faucet technology
don’t always work that way.                                                Checkout.jpg


Now you can find a faucet that you touch the faucet to
turn it on. It might be normal to find a no touch faucet in
a public restroom, but you can now find the sensor
                                                                                          Self Check Out
technology in a private home as well. Just looking at a                    Nowadays many grocery stores allow customers
faucet, with a sleek new design, does not indicate how                     to check themselves out, or to ring up their own
it is to be used.                                                          purchases. This is a great idea! If you have just a
                                                                           few items you can get yourself through the line
Without a visible handle with the hot and cold sign with                   much faster and be on your way.
directional indications, a simple task of washing your
hands could seem near impossible.                                          Or it is great in theory and sometimes in practice,
                                                                           but it is not entirely “self” guided.
While these new types of faucets attempt to make life
easier, by going against our conceptual model of how a                     When these lanes were developed there had to be
faucet should work, our lives are a little bit more                        some features in place to protect the store from
confusing.                                                                 theft. Sensors in the bagging section is one. Once
                                                                           you scan your item you are to put it in the bag, and
                                                                           do it fast or you might get yelled at. Oh and don’t
                                                                           try to move things around because that will get
                                                                           you scolded by the machine as well. The system
                                                                           recognizes the weights of the items and if the
                                                                           weight doesn’t match then it is determined that
                                                                           you are trying to steal something from the store.
                                                                           This might be the case but there could be other
                                                                           reasons.

                                                                           Other issues arise when the scanner doesn’t pick
                                                                           up the code or you can’t find your produce on the
                                                                           list of items from which you can choose. Often
                                                                           times your solution for getting out of the store
                                                                           quick, backfires.




 http://www.faucetso.com/2381-3819/contemporary-waterfall-bathroom-sink-
 faucet-nickel-brushed-finish-f0814s.jpg

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Kerry poet (1)

  • 1. The Psychology of Everyday Things April 5, 2013 Kerry Phillips Sink Faucets You’re visiting a friend and helping to make dinner. First you need to wash your hands. You are an intelligent adult, so this should be easy. But if your friend has decided to dress up her kitchen with a fancy new sink faucet this could be more difficult than you had imagined. Since we all use sinks every day we have a conceptual model for how we expect a faucet to work. You turn on the water and turn the handle to the desired temperature. Yet these advances in faucet technology don’t always work that way. Checkout.jpg Now you can find a faucet that you touch the faucet to turn it on. It might be normal to find a no touch faucet in a public restroom, but you can now find the sensor Self Check Out technology in a private home as well. Just looking at a Nowadays many grocery stores allow customers faucet, with a sleek new design, does not indicate how to check themselves out, or to ring up their own it is to be used. purchases. This is a great idea! If you have just a few items you can get yourself through the line Without a visible handle with the hot and cold sign with much faster and be on your way. directional indications, a simple task of washing your hands could seem near impossible. Or it is great in theory and sometimes in practice, but it is not entirely “self” guided. While these new types of faucets attempt to make life easier, by going against our conceptual model of how a When these lanes were developed there had to be faucet should work, our lives are a little bit more some features in place to protect the store from confusing. theft. Sensors in the bagging section is one. Once you scan your item you are to put it in the bag, and do it fast or you might get yelled at. Oh and don’t try to move things around because that will get you scolded by the machine as well. The system recognizes the weights of the items and if the weight doesn’t match then it is determined that you are trying to steal something from the store. This might be the case but there could be other reasons. Other issues arise when the scanner doesn’t pick up the code or you can’t find your produce on the list of items from which you can choose. Often times your solution for getting out of the store quick, backfires. http://www.faucetso.com/2381-3819/contemporary-waterfall-bathroom-sink- faucet-nickel-brushed-finish-f0814s.jpg