Lesson 4 Setting Up Your Video-Based Office for Telehealth.pptx
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Lesson 4 Setting Up Your Video-Based Office for Telehealth.pptx
- 1. Setting Up Your Video- Based Office for Telehealth Lesson 4
- 2. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. • Backdrop (screens) • Lighting • Sound proofing • Recording • File storage • Clocks • Signs • Cushions and curtains Professional Office Set-up 2
- 3. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 3 Video Teleconferencing (VTC)
- 10. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 10 Privacy and Confidentiality
- 11. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. D. Physical Environment 1. Both the professional and the patient’s room/environment should aim to provide comparable professional specifications of a standard services room. 2. Efforts shall be made to ensure privacy so clinical discussion cannot be overheard by others outside of the room where the service is provided. If other people are in either the patient or the professional’s room, both the professional and patient shall be made aware of the other person and agree to their presence. 3. Seating and lighting should be tailored to allow maximum comfort to the participants. Both professional and patient should maximize clarity and visibility of the person at the other end of the video services. For example, patients receiving care in non-traditional settings should be informed of the importance of reducing light from windows or light emanating from behind them. (p. 11) ATA Practice Guidelines 11
- 12. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 12 Looking Professional Gives a Clear Message
- 13. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 13 Opening Protocol Set the Stage: “My door is locked, no one else is here. I’ll show you my room and would like you to do the same with me using your camera.”
- 15. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. The room in which videoconferencing is used shall be well lit (150 ft candles at the patient is recommended), preferably using light sources as close to day light as possible (i.e., fluorescent day-light or full spectrum bulbs rather than incandescent). The room shall be comfortably lit for the patient and lit well enough for the provider to see the patient without shadows falling on the patient’s face or other areas where clinical data is being displayed (such as lower extremities, hands, etc.). The lighting of the provider’s space shall meet the same requirements in that the patient must be able to see the face of the provider with no shadowing. Daylight is often the softest and more comfortable light for the patient to view the clinician (pp. 15 - 16). ATA Video Teleconferencing Guidelines Room Lighting 15
- 16. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. Backdrops behind the patient and provider should be clean and plain in color and not full of distractions such as office papers, book shelves, etc. Blue is an optimum color for backdrops as blue neither reflects or absorbs light, is a calming color, and helps to accentuate the area of interest (p. 16). ATA Video Teleconferencing Guidelines Backdrop 16
- 17. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. The comfort of the mental health professional undertaking the consultations should be considered to prevent fatigue and computer vision syndrome problems common with increased computer interactions. Gaze Angle: Gaze angle is the angle between the near participant’s camera and where the near participant looks at the onscreen far participant (eye contact). The vertical location of the far participant on the screen will affect gaze angle. Gaze angles of approximately 5 to 7 degrees are imperceptible to most persons. Gaze angle should be as small as practical (p. 16). ATA Video Teleconferencing Guidelines Ergonomic Considerations 17
- 18. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 18 Office Set-up • Backdrops • Screens – photography stores • Cloth or Frame? • Green or blue screens • Specific imagery • TubeTape.com • B&H – bhphotovideo.com • Wooden – furniture stores
- 19. Where do you buy your equipment? Online? Offline?
- 20. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 20 Lighting & Other A / V Issues?
- 21. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. (if you have an admin) • Read Telebehavioral Health Institute Coursework • ATA Guidelines • Ethical Guidelines for Your Association • Answer their questions • Have a few practice sessions with you • Connect with other Study Group members now to see what they see in your setting • Practice how to train your admin How to Train Your Admin 21
- 22. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. • 79% of breaches caused by employees • 18% by a third-party partner • The increasing use of mobile devices 2012 HIMSS Analytics Report http://www.krollcybersecurity.com/white-papers/himss-2012-report.aspx Sources of HIPAA Risks* 22
- 23. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 23 Your Computer is Your “Office” Understand the features of your platform, lest you show the wrong image White board functions Access desktop or web Functions Access to your camera Functions
- 24. © 1994-2022 Telebehavioral Health Institute, LLC All Rights Reserved. 24 Your Computer is Your “Office” • Supervision • Behavior Imaging Solutions • Secured email • Instant messaging • Not secure • Cloud storage, etc. • Secure?