Mark Unwin

Brisbane, Australia Australia

Product Architect

Technology / Software / Internet

ITIL experienced process owner and implementer. Service Management and Delivery specialist. Technical Manager. Experienced system administrator & documentation specialist. Free and Open Source software developer and advocate. I champion open standards and have an interest in open source software as an effective mechanism to enable standards adoption. I was a speaker at the Australian System Administrators 19th Annual Conference in Hobart (August, 2010), discussing Open-AudIT and ITIL Configuration & Change Management. Specialties: ITIL Process Owner, Service Management and Delivery, Infrastructure Architecture and Documentation. "Any intelligent fool can make things bigger and mor...