Applying Metaverse Concepts to Corporate Learning
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This document discusses how metaverse concepts can be applied to corporate learning and leadership development. It defines the metaverse and outlines its key components: virtual worlds, augmented reality, mirror worlds, and lifelogging. Traditional corporate learning is described as instructor-led, group-based, and discrete. The document proposes applying metaverse concepts like learning in the flow of work, just-in-time learning, and adaptive personalized learning. Specific applications explored are virtual reality for skills and soft skills training, augmented reality for hands-on training, lifelogging for adaptive training, and mirror worlds for capturing real-world tasks.
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Applying Metaverse Concepts to Corporate Learning
- 4. The Metaverse • Neal Stephenson’s “Snow Crash” (1992) • The Metaverse is the convergence of: • 1) virtually enhanced physical reality • 2) physically persistent virtual space
- 5. Defining the Metaverse • Real-time, 3D, Interactive, Social, Persistent AWE 2022 John Riccitiello CEO, Unity Technologies
- 6. Metaverse Taxonomy • Four Key Components • Virtual Worlds • Augmented Reality • Mirror Worlds • Lifelogging • Metaverse Roadmap • http://metaverseroadmap.org/
- 9. Traditional Corporate Learning • Common Features • Instructor led • Learning in groups • Face to face learning • Specific learning events • Everyone taught the same • Discrete assessment events • Learning away from task site
- 11. Applying Metaverse Concepts • Learning in the flow of work • Just in time learning • Hard skills learning • Soft skills learning • Team training • Always accessible learning • Adaptive/personal learning
- 12. Virtual Reality • Ideal for • Spatial skills • Object manipulation, equipment operation • Social skills • Public speaking, people management • Simulation • Difficult/expensive tasks • Team training • Shared VR environments
- 14. Using VR for Soft Skills Training • Key Elements • Immersive learning space • Realistic characters • Artificial Intelligence • Natural interaction • Examples • Talespin: • Using VR to teach HR processes • Walmart: • Customer service – 18K HMD distributed • Learning improves by 15%
- 16. Team Training • Perform team training in VR • Use collaborative VR • Monitor group behaviour • Provide feedback and analysis • Reproduce real world training activity • Example • Capability Group • Leadership training • Behaviourial psychological analysis
- 18. Augmented Reality • Ideal For • Training with real objects • Remote assistance • Just in time learning • Meeting support • Example • ScopeAR • AR training on real equipment • Platform for AR authoring • Microsoft Dynamics 365 Remote Assist • Remote expert assistance in AR • Bring conferencing into the real world
- 21. Lifelogging • Using sensory data • Track learning over time • Adapt training in real time • Natural integration with AR/VR • Examples • VR + EEG • Measure cognitive load • Ovation speaking training • Eye gaze, heart rate, speech analysis
- 22. • Typical VR training system VR Training
- 23. Sensor Enhanced HMDs Eye tracking, heart rate, pupillometry, and face camera HP Omnicept Project Galea EEG, EMG, EDA, PPG, EOG, eye gaze, etc.
- 25. Adaptive VR Training Adapt based on stress, cognitive load, etc.
- 27. Mirror Worlds • Real world learning • Capturing and sharing surroundings • Training for real world task • Photorealistic content • Digital twins
- 28. Shared Sphere – 360 Video Sharing Shared Live 360 Video Host User Guest User
- 30. Realistic Social Agents • Realistic Digital Twins • Copy real people • Intelligent digital characters • Combine • Scene capture • Shared tele-presence • Trust/emotion recognition • Enhanced communication cues Soul Machines Digital Character
- 31. Bringing the Pieces Together • The Metaverse is • Real time • Three dimensional • Interactive • Persistent • Social Metaverse learning through combining AR + VR + Lifelogging + Mirror Worlds
- 33. How can Metaverse concepts be applied to the Leadership Development Journey?