Mark Lesniak is seeking a position where he can demonstrate his skills to help a company achieve its goals. He has relevant experience in customer service, communications, conflict resolution and computer skills. His education includes programs in business administration, accounting and law and security. References are available upon request.

1. MARK LESNIAK
527 Ormond Drive
Oshawa, Ontario L1K2L4
(home) 905-725-0012; (cell) 905-4316672 (e-mail) marklesniak@live.ca
OBJECTIVE
To obtain a position at your company were I can demonstrate my skills in order to achieve the
company’s goals.
HIGHLIGHTS
Was in the Law and Security program at Durham College
Have not missed a day of work in one year
Received my First aid and CPR certification at my high school in February 2002
Had the opportunity to volunteer at St Vincent’s Kitchen for a period of six months
Enrolled at Durham College taking the Business Administration program specializing in
Accounting
RELVEANT SKILLS AND EXPERIENCE
ORAL COMMUNICATION SKILLS
Informed customers with new and exciting promotions that the company was offering
Maintained the highest percentages of quotas met for a period of two months
Received positive feedback from customers by informing the about the product and looking
out for their best interest
Represented with the employee of the quarter award for exceeding customer satisfaction
Achieved 90 percent at my second language course
I was nominated by my peers to give a speech in Polish, basically summing up the whole
year and the improvements we all have made.
INTERPERSONALSKILLS
Volunteered at the Oshawa General Hospital
I had the opportunity to experience in-depth discussions with the patience

2. Participated in the S.E.A.T program, which offers security personnel, to administer the
events taking place at the college
Resolved an issue at one of the events, which a spectator decided to act inappropriately
Resolved a conflict between a customer and one of my co-workers
Specifically outlined the company’s return policy to the customer and found a resolution to
the customer’s dilemma.
WRITTENCOMMUNICATIONSKILLS
Wrote a research essay on the dangers of cell phone usage in vehicles and the direct
impact it has on motorist for political science
MLA documentation was used, including the referencing of the material used in the paper
Conducted a survey which was distributed through my high school
The topic was on sporting events and which was most followed throughout the student
body
SPECIAL KNOWLEDGE AREA
Self taught in computer programs specifically WORD, POWERPOINT and apply them to
assignments
EMPLOYMENT RECORD
YEARS FULL/PART TIME COMPANY NAME
January 10 2004 - June 2004 part ST. Vincent’s Kitchen Server
August 2006- May 2011part Rogers Plus CSR
May 2005- July 2005 part Oshawa General Hospital Server
EDUCATION
September 2011-April 2012 Durham College (Business Administration/Accounting)
September 2006-April 2011 Durham College (Law and Security)
September 2001-2006 Eastdale Collegiate High School
References upon request