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How Sales & Marketing Can Drive Better
Pipeline Conversions -- Together.
Speakers
Jill Rowley - Marketo
Asher Mathew - LeanData
Hila Segal - Clari
Matthew Wellschlager - Ceros
How Sales & Marketing Can Align
Jill Rowley
Chief Growth Officer
Marketo
Connecting Data to People
Asher Mathew
Vice President, Business Development
LeanData
Connecting Data & People for Revenue Teams
LEANDATA
Strategic Data Layer
L2A Matching Routing Marketing
Attribution
Sales & Marketing
Analytics
Marketing
Automation /
ABM Campaign
Management
CRM
Leads, Accounts, Contacts, Opportunities,
Campaign Management
Sales & Marketing System of Record
Get more
context into
Accounts via
matched leads
Assign Leads,
Contacts,
Accounts,
Opps to the
right owner in
real time
Analyze
impact of
sales &
marketing
campaigns
on pipeline &
revenue
Optimize sales
and marketing
processes based
on insights from
routing,
attribution & the
opportunity
lifecycle.
LeanData Routing
ALL LEADS
New leads are
assigned round-
robin or based on
simple territory
mapping to a group
of reps / SDRs
Check for duplicate leads or contacts
Check for open opportunity
Merge
Assign to Opportunity owner
Check for matched account
Assign to Account owner
Check for
matching lead
Assign to Lead owner
Salesforce Apex Rules /
other vendors
Driving Meaningful Conversations
Customer SDR
Partner SDR
Engaged Prospect SDR
Target Prospect SDR
Prospect SDR
Net New SDR
Competitor SDR
Junk SDR
CSM
Context-Based Routing
Channel Manager
Opportunity Owner
Account Owner
SDR
SDR
No Action
No Action
Customer
SDR
Partner
SDR
Engaged Prospect
SDR
Target Prospect
SDR
Prospect
SDR
Net New
SDR
Competitor
SDR
Junk DR
• Leads
• Contacts
• Accounts
• Opportunities
• Activities
• Other objects coming
soon...
Routing Any Object Anywhere
Visualize the Complete Buyers Guide
• Visualize how Sales &
Marketing work together
across the buyer journey to
close deals
• Wizard for easy setup with
out of box and custom
attribution models
• Several out of box
reports, dashboards,
and visualizations
Companies Who Have Done This Successfully Say…
Saved several hours per day for
their SDR team by automating
lead matching & flows
Holy-Grail like
improvements in efficiency
“
Improved sales team
efficiency by 10x and reduced
sales cycle by 2-to-3 weeks
“
Enables us to get back to the
human side of marketing
Boosted sales activity levels
by 20% and the number of
meetings by 40%
“
Takes the friction out of the
process
Matched more than 1 million
leads with 99.9997%
accuracy
Helps us tweak our
processes
“
How Marketing Engagement Can
Help Sellers Close More Deals
Hila Segal
Sr. Director, Product Marketing
Clari
© Clari, Inc. All Rights Reserved
38%
say reps aren’t spending
time on the right
opportunities
Only
14%
report having over 70% of
reps hitting quota
Sales Reps Lack Focus
Source: Clari 2017 Sales Benchmarks & Trends Survey
© Clari, Inc. All Rights Reserved
Collaborating Across the Buyer’s Journey
Create Awareness Attract Engage Prospect Qualify Negotiate Close
Marketing
Sales
The Buyer’s Journey
© Clari, Inc. All Rights Reserved
Sales Marketing
• What opportunities Sales is
working on?
• How can we help progress
deals?
• Are we targeting & nurturing
the right contacts?
• How can I accelerate deals?
• Are my prospects active and
engaged?
• How is Marketing helping me
win in-quarter deals?
Sales & Marketing Are Often Unaligned
© Clari, Inc. All Rights Reserved
Share Marketing Engagement Data
Show sellers when their
prospects are engaging with
marketing programs
Opened Email
Attended webinar
Downloaded eBook
Visited the website
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
Feb Mar Apr
Email Meeting MKTO
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1 2 3 3 21
Mar Apr
2 2
Email Meeting MKTO
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
2 2
Email Meeting MKTO
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
1
2 2
Email Meeting MKTO
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
1
1 3
2 2
1 2
Email Meeting MKTO
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
1
1 3
2 2
1 2
Email Meeting MKTO
Marketo
Feb 17, 2018 – Feb 23, 2018
Feb
20
John Smith
Filled Out a Form
Request a demo
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
1
1 3
2 2
1 2
Email Meeting MKTO
Marketo
Mar 03, 2018 – Mar 09, 2018
Mar
04
John Smith
Email Opened
StorageSys webinar
Mar
04
John Smith
Link Clicked
StorageSys webinar
© Clari, Inc. All Rights Reserved
Sellers Get Valuable Insights About Their Deals
US
THEM
1
Feb
1
1 2 3
1
3 21
Mar Apr
1
1 3
2 2
1 2
Email Meeting MKTO
1
Marketo
Apr 07, 2018 – Apr 13, 2018
Apr
08
John Smith
Email Opened
Denver event
Apr
10
Carla Thompson
Email Opened
Denver event
© Clari, Inc. All Rights Reserved
Bridging The Gap
• Sales can better
evaluate the true state
of the deal and forecast
more accurately
• Marketing can
understand campaign
influence and identify
where to focus to
support sales efforts
© Clari, Inc. All Rights Reserved
Collaborating Across the Buyer’s Journey
Create Awareness Attract Engage Prospect Qualify Negotiate Close
Marketing
Sales
The Buyer’s Journey
© Clari, Inc. All Rights Reserved
Contacts logged in CRM
Over 50-70%
of contacts are NOT
logged in CRM
© Clari, Inc. All Rights Reserved
When Sales is not Logging Activity & Contacts,
Marketing is Missing Out…
• You can’t nurture contacts & help sales progress deals
• You can’t optimize campaigns against warm contacts
• You can’t associate contacts to closed deals for attribution
• You can’t measure ROI of campaigns and ABM programs
© Clari, Inc. All Rights Reserved
Share Sales Activity & Contact Data
CRM
Meeting takes place… Contacts captured
automatically from rep’s
calendar
Contacts logged & associated
with opportunity
Driving Alignment and Conversions
through Content
Matthew Wellschlager
Vice President, Marketing
Ceros
MAP + CRM
MAP + CRM
MAP + CRM
MAP + CRM
DIGITIZE
YOUR
CONTENT
Consistency in the Message
Consistency in the Message
Consistency in the Message
TWEAK
TWEAK
Time to take your
content online!
Questions?

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How Sales & Marketing Can Drive Better Pipeline Conversions - Together

  • 1. How Sales & Marketing Can Drive Better Pipeline Conversions -- Together.
  • 2. Speakers Jill Rowley - Marketo Asher Mathew - LeanData Hila Segal - Clari Matthew Wellschlager - Ceros
  • 3. How Sales & Marketing Can Align Jill Rowley Chief Growth Officer Marketo
  • 4. Connecting Data to People Asher Mathew Vice President, Business Development LeanData
  • 5. Connecting Data & People for Revenue Teams LEANDATA Strategic Data Layer L2A Matching Routing Marketing Attribution Sales & Marketing Analytics Marketing Automation / ABM Campaign Management CRM Leads, Accounts, Contacts, Opportunities, Campaign Management Sales & Marketing System of Record Get more context into Accounts via matched leads Assign Leads, Contacts, Accounts, Opps to the right owner in real time Analyze impact of sales & marketing campaigns on pipeline & revenue Optimize sales and marketing processes based on insights from routing, attribution & the opportunity lifecycle.
  • 6. LeanData Routing ALL LEADS New leads are assigned round- robin or based on simple territory mapping to a group of reps / SDRs Check for duplicate leads or contacts Check for open opportunity Merge Assign to Opportunity owner Check for matched account Assign to Account owner Check for matching lead Assign to Lead owner Salesforce Apex Rules / other vendors
  • 7. Driving Meaningful Conversations Customer SDR Partner SDR Engaged Prospect SDR Target Prospect SDR Prospect SDR Net New SDR Competitor SDR Junk SDR
  • 8. CSM Context-Based Routing Channel Manager Opportunity Owner Account Owner SDR SDR No Action No Action Customer SDR Partner SDR Engaged Prospect SDR Target Prospect SDR Prospect SDR Net New SDR Competitor SDR Junk DR
  • 9. • Leads • Contacts • Accounts • Opportunities • Activities • Other objects coming soon... Routing Any Object Anywhere
  • 10. Visualize the Complete Buyers Guide • Visualize how Sales & Marketing work together across the buyer journey to close deals • Wizard for easy setup with out of box and custom attribution models • Several out of box reports, dashboards, and visualizations
  • 11. Companies Who Have Done This Successfully Say… Saved several hours per day for their SDR team by automating lead matching & flows Holy-Grail like improvements in efficiency “ Improved sales team efficiency by 10x and reduced sales cycle by 2-to-3 weeks “ Enables us to get back to the human side of marketing Boosted sales activity levels by 20% and the number of meetings by 40% “ Takes the friction out of the process Matched more than 1 million leads with 99.9997% accuracy Helps us tweak our processes “
  • 12. How Marketing Engagement Can Help Sellers Close More Deals Hila Segal Sr. Director, Product Marketing Clari
  • 13. © Clari, Inc. All Rights Reserved 38% say reps aren’t spending time on the right opportunities Only 14% report having over 70% of reps hitting quota Sales Reps Lack Focus Source: Clari 2017 Sales Benchmarks & Trends Survey
  • 14. © Clari, Inc. All Rights Reserved Collaborating Across the Buyer’s Journey Create Awareness Attract Engage Prospect Qualify Negotiate Close Marketing Sales The Buyer’s Journey
  • 15. © Clari, Inc. All Rights Reserved Sales Marketing • What opportunities Sales is working on? • How can we help progress deals? • Are we targeting & nurturing the right contacts? • How can I accelerate deals? • Are my prospects active and engaged? • How is Marketing helping me win in-quarter deals? Sales & Marketing Are Often Unaligned
  • 16. © Clari, Inc. All Rights Reserved Share Marketing Engagement Data Show sellers when their prospects are engaging with marketing programs Opened Email Attended webinar Downloaded eBook Visited the website
  • 17. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM Feb Mar Apr Email Meeting MKTO
  • 18. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 2 3 3 21 Mar Apr 2 2 Email Meeting MKTO
  • 19. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 2 2 Email Meeting MKTO
  • 20. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 1 2 2 Email Meeting MKTO
  • 21. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 1 1 3 2 2 1 2 Email Meeting MKTO
  • 22. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 1 1 3 2 2 1 2 Email Meeting MKTO Marketo Feb 17, 2018 – Feb 23, 2018 Feb 20 John Smith Filled Out a Form Request a demo
  • 23. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 1 1 3 2 2 1 2 Email Meeting MKTO Marketo Mar 03, 2018 – Mar 09, 2018 Mar 04 John Smith Email Opened StorageSys webinar Mar 04 John Smith Link Clicked StorageSys webinar
  • 24. © Clari, Inc. All Rights Reserved Sellers Get Valuable Insights About Their Deals US THEM 1 Feb 1 1 2 3 1 3 21 Mar Apr 1 1 3 2 2 1 2 Email Meeting MKTO 1 Marketo Apr 07, 2018 – Apr 13, 2018 Apr 08 John Smith Email Opened Denver event Apr 10 Carla Thompson Email Opened Denver event
  • 25. © Clari, Inc. All Rights Reserved Bridging The Gap • Sales can better evaluate the true state of the deal and forecast more accurately • Marketing can understand campaign influence and identify where to focus to support sales efforts
  • 26. © Clari, Inc. All Rights Reserved Collaborating Across the Buyer’s Journey Create Awareness Attract Engage Prospect Qualify Negotiate Close Marketing Sales The Buyer’s Journey
  • 27. © Clari, Inc. All Rights Reserved Contacts logged in CRM Over 50-70% of contacts are NOT logged in CRM
  • 28. © Clari, Inc. All Rights Reserved When Sales is not Logging Activity & Contacts, Marketing is Missing Out… • You can’t nurture contacts & help sales progress deals • You can’t optimize campaigns against warm contacts • You can’t associate contacts to closed deals for attribution • You can’t measure ROI of campaigns and ABM programs
  • 29. © Clari, Inc. All Rights Reserved Share Sales Activity & Contact Data CRM Meeting takes place… Contacts captured automatically from rep’s calendar Contacts logged & associated with opportunity
  • 30. Driving Alignment and Conversions through Content Matthew Wellschlager Vice President, Marketing Ceros
  • 36.
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  • 44.
  • 45.
  • 47. Time to take your content online!