SOFTPHONE SRL

Roncaro, PV Italy

Telecom / Mobile

Softphone is a leading System Integrator and Solution Provider specializing in Genesys products. Softphone has been collaborating with Genesys PS Network and Genesys University since 2004 succesfully leading large european implementations. Softphone also provides value-added components like SIP Voice Recorder, WFM Scripting Engine, Multichannel Toolbar, Configuration Audit Platform to enable a complete customer service ecosystem. To enable self-service and mobile customer support, softphone delivers an innovative cloud-based platform to enable state-of-the-art services and applications.