In this presentation, we take a look at some of the best (and free) tools to help you stay ahead of your competitors and make social media management easy.
This presentation was delivered by Michal Nemcok and Matej Kukucka of Marketing Player in September of 2016 in Prague.
Special thanks to Denisa Zidekova for helping organize the event.
A good article about Social Media Management tool Hootsuite: https://www.marketingplayer.com/social-media/social-media-management-pick-month-hootsuite/
For more, visit www.marketingplayer.com.
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Today’s Agenda
1. Social Media landscape
2. Get to know yourself
3. Learn from competitors
4. Working effectively – Social Media management
5. Recommended tools
6. Q&A
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The Marketing Player Team
Matej
Data & Analytics specialist
with strong feeling for Strategy
and Conceptual Project
Management. Keyword
Analysis and its
implementation into SEO &
Strategy is his primary focus.
Deni
Event Manager with extensive
expierience in Product and
Brand Management. Based on
her excellent soft skills, her
main focus is to negotiate a
win-win situations for any
business.
Michal
Well-rounded Digital
Marketer specializing in
Content Marketing, SEO,
Social Media, and PR. Michal
is driven by data and always
looking to “hack” marketing.
Won’t take no for an answer.
That’s me!
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Social Media KPIs
Define the most important KPIs for your goals
• Are you reaching qualified people?
• Are you engaging with qualified people?
• How many of your social media fans are inquiring about your product
or service?
• How many of them actually become customers?
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How to track your stats “under one roof”
We like to use a tool called Cyfe
Here’s why:
• You can monitor literally everything!
• Super customizable
• Real-time reports
• Exports – really useful for reporting
to management
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Now you can…
• Monitor your social media
• Correlate events with data
• Improve your social media strategy
• Gain deeper understanding of your
audience
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What can you learn from competitors?
What’s their most successful content
What to avoid – learn from their mistakes
Identify opportunities (i.e. unhappy
customers)
How often they post
How engaged their audience is
How fast they’re growing
We like to use Rival IQ
to get these insights
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To start – you can add your competitors and it automatically check for their social
media accounts:
Rival IQ – Social Media accounts
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What’s the most interesting content?
Find out what gained the most traction
for your competition and learn from it!
Highest engagement rate
Highest engagement total
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What’s the best time to post?
• See when your own and your competitors’
fans are the most engaged
• Adjust your strategy
to cater to your audience
when they’re the most
active
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Actionable intelligence
Data provided by Rival IQ lets us discover gaps
in our social media marketing
and optimize for the best results
In this example:
Mall has low to none activity on
Instagram and YouTube – room
to improve
- low engagements and engage-
ment rates suggest low content
quality
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Many more features
We only scratched the surface. Rival IQ offers much, much more…
• Detailed analytics for each social media network
• SEO analytics
• SEM analytics
• Website history
• Reports
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Now you can…
• Benchmark yourself against your
competition
• Use this intelligence to increase your
social media efforts where it matters the
most!
• Improve your social media strategy
• Understand your audience better and
make better decisions
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Social Media effectivity – key to success?
• Is this your schedule?
• Social Media management tools like
Buffer (and others) can help you
become a Social Media Ninja by:
• Planning ahead – scheduling posts
• Automation
• Content Curation
• Very easy to use
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Buffer – simple and powerful
• My favorite social media tool. Why?
• Scheduling!!! Super simple or Power
Scheduler
• Can be automated
• Content Curation
• Pablo (more on that later)
• Extension in browser
Power Scheduler
Simple Composer
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Pablo – image editor made for social
• Social media content with visuals gets
94% more views and is 40X more
likely to be shared (source: ragan.com)
• Don’t be lazy! Now there’s no excuse!
• Pablo is super easy to use!
• Highly effective – and integrates with
Buffer seamlessly
Power Scheduler
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Now you can…
• Quickly plan posts and schedule across
multiple social media networks at once
• Save time and create amazing images to
complement your content
• Automate your posts
• Easily share any article from within
your browser
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Social Media Tools – Principles
• Invest in improvement of processes
• Think uniquely about every project
• Pick the right tools to attract your target audience
• Pick the tools according to 80/20 principle
• Use checklists and process documents to document repeated
procedures
• Bookmark!
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What are the tools we are recommending?
- Buzzsumo
- RightRelevance
- Keyword Analysis
Content creation
- Writing tools
- Picture editing tools
- Infographics
- Photobank
- Surveys & Questionares
- Video tools
- Webinar tools
Content Research
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What are the tools we are recommending?
- URL Builders
- URL Shorteners
- Content Directories
- Q/A Forums
- Automation – IFTTT & Zapier & others
Brand Monitoring & Analytics
- Brand Monitoring tools
- Cyfe [mentioned before]
- Google Analytics
- Social Network internal analytics
Automation & Curation