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#SocialPro #13B @djgeoffe
Using the “Cognitive Whisper” to your Disruptive Advantage
USING TWITTER TO DEFINE AND
TARGET YOUR AUDIENCE
INTERESTS
#SocialPro #13B @djgeoffe
#SocialPro #13B @djgeoffe
Geoffrey Colon – Communications Designer, Microsoft
Why Twitter Ads?
#SocialPro #13B @djgeoffe
Highly Defined Audiences > Spray and Pray Ads
#SocialPro #13B @djgeoffe
Simple Ad Formats – Higher Relevance
#SocialPro #13B @djgeoffe
Objective #1: Awareness
#SocialPro #13B @djgeoffe
Objective #1: Awareness
#SocialPro #13B @djgeoffe
Objective #2: Lead Acquisition
#SocialPro #13B @djgeoffe
Objective #2: Lead Acquisition
#SocialPro #13B @djgeoffe
Objective #2: Lead Acquisition
#SocialPro #13B @djgeoffe
Objective #3: Nurture Streams
#SocialPro #13B @djgeoffe
Objective #3: Nurture Streams
#SocialPro #13B @djgeoffe
Objective #X: Customer Experience Across the
Platform Based on Human Behavior
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
• Trending Topics
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
• Trending Topics
• Discussion with Others Based on Interest
Graph
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
• Trending Topics
• Discussion with Others Based on Interest
Graph
• News
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
• Trending Topics
• Discussion with Others Based on Interest
Graph
• News
• Get Information Direct From a Service/Brand
#SocialPro #13B @djgeoffe
Why Do People Use Twitter?
• Real Time Search
• Trending Topics
• Discussion with Others Based on Interest
Graph
• News
• Get Information Direct From a Service/Brand
• Stalk Kanye West
#SocialPro #13B @djgeoffe
Let’s Analyze One of These for How Ads
Enhance the User Experience
• Discussion with Others Based on Interest
Graph
#SocialPro #13B @djgeoffe
Let’s Analyze One of These for How Ads
Enhance the User Experience
• Discussion with Others Based on Interest
Graph
• Objective: Connect and Target People to get
them to PreOrder the Book Disruptive
Marketing on Amazon
#SocialPro #13B @djgeoffe
Let’s Analyze One of These for How Ads
Enhance the User Experience
• Discussion with Others Based on Interest Graph
• Objective: Connect and Target People to get them to
PreOrder the Book Disruptive Marketing on Amazon
• KPI: Clicks to a Third Party Website, Monitoring Rank
of Book in terms of Pre-Order Sales
#SocialPro #13B @djgeoffe
Let’s Analyze One of These for How Ads
Enhance the User Experience
•  Discussion with Others Based on Interest Graph
•  Objective: Connect and Target People to get them to PreOrder the
Book Disruptive Marketing on Amazon
•  KPI: Clicks to a Third Party Website, Monitoring Rank of Book in
terms of Pre-Order Sales
•  Best Way to Do This? Twitter Engaged Tweet or Promoted Tweet
(Awareness)
#SocialPro #13B @djgeoffe
The Example:
• Discussion with Others Based on Interest
Graph
#SocialPro #13B @djgeoffe
The Example:
• Discussion with Others Based on Interest
Graph
• Audience Target: Fortune 500, Midsize
Business, Startup Marketers trying to transition
into modern marketing utilizing “Disruptive
Marketing”
#SocialPro #13B @djgeoffe
The Example:
•  Discussion with Others Based on Interest Graph
•  Audience Target: Fortune 500, Midsize Business, Startup Marketers
trying to transition into modern marketing utilizing “Disruptive
Marketing”
•  What would their #1 behavior be? Searching for things with the
terms: Disruptive Marketing, Big Data, Content Marketing, Tech
Marketing, etc., following outlets that would showcase disruptive
marketing techniques
#SocialPro #13B @djgeoffe
The Example:
• What Would a Marketer’s Job Title Be That
Would Work at a Fortune 500 I’m Trying to
Convince?
#SocialPro #13B @djgeoffe
The Example:
• What Would a Marketer’s Job Title Be That
Would Work at a Fortune 500 I’m Trying to
Convince?
• Chief Marketing Officer, SVP, VP, Director
#SocialPro #13B @djgeoffe
The Example:
• What Would a Marketer’s Job Title Be That
Would Work at a Fortune 500 I’m Trying to
Convince?
• Chief Marketing Officer, SVP, VP, Director
• What Skills Would That Marketer Have or Want
To Have or Know About?
#SocialPro #13B @djgeoffe
The Example:
•  What Would a Marketer’s Job Title Be That Would Work at a Fortune
500 I’m Trying to Convince?
•  Chief Marketing Officer, SVP, VP, Director
•  What Skills Would That Marketer Have or Want To Have or Know
About?
•  Content Marketing, Big Data, Social Media, Podcasting, Video,
Corporate Storytelling, Art, Culture, Technology, Sports, Retail,
Travel, Finance, Women’s issues, Volunteering
#SocialPro #13B @djgeoffe
The Example:
• What News Would They Read on Twitter?
#SocialPro #13B @djgeoffe
The Example:
• What News Would They Read on Twitter?
• Bloomberg, Bloomberg West, Harvard Biz Review,
LinkedIn Pulse, Fast Company, New York Times
Tech, BBC Tech, Huffpost Tech, BuzzFeed, CNBC,
Cheddar TV, Marketwatch, Vice News, Mashable
Tech, TechCrunch, Fortune, Marketplace, Forbes,
Recode, The Verge, Marketing Land, Search Engine
Land
#SocialPro #13B @djgeoffe
The Example:
#SocialPro #13B @djgeoffe
The Example:
#SocialPro #13B @djgeoffe
The Example:
#SocialPro #13B @djgeoffe
The Example:
#SocialPro #13B @djgeoffe
The Takeaways:
•  Who is Your Audience?
•  What Do You Want Them To Do?
•  What Do you Want To Track Them Doing?
•  What Information Generated From These Actions Can Be Repackaged
into New Communication Messages or Ads?
•  How Will You Utilize Video? Retargeting? Twitter Audience Network?
The fact the majority of Twitter’s users are on mobile and highly
engaged with messages they feel are relevant?
•  Do you want to use it for awareness, acquisition, nurturing or a
combination of all three where Twitter is one platform of many you will
be using around capturing the zeitgeist of a human behavior?
•  How real time and contextual is the action you are trying to capture?
How static is it?
#SocialPro #13B @djgeoffe
THANK YOU!
SEE YOU AT THE NEXT
MARKETING LAND EVENT!

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Using Twitter to Define and Target Your Audience Interests By Geoff Colon

  • 1. #SocialPro #13B @djgeoffe Using the “Cognitive Whisper” to your Disruptive Advantage USING TWITTER TO DEFINE AND TARGET YOUR AUDIENCE INTERESTS
  • 3. #SocialPro #13B @djgeoffe Geoffrey Colon – Communications Designer, Microsoft Why Twitter Ads?
  • 4. #SocialPro #13B @djgeoffe Highly Defined Audiences > Spray and Pray Ads
  • 5. #SocialPro #13B @djgeoffe Simple Ad Formats – Higher Relevance
  • 8. #SocialPro #13B @djgeoffe Objective #2: Lead Acquisition
  • 9. #SocialPro #13B @djgeoffe Objective #2: Lead Acquisition
  • 10. #SocialPro #13B @djgeoffe Objective #2: Lead Acquisition
  • 11. #SocialPro #13B @djgeoffe Objective #3: Nurture Streams
  • 12. #SocialPro #13B @djgeoffe Objective #3: Nurture Streams
  • 13. #SocialPro #13B @djgeoffe Objective #X: Customer Experience Across the Platform Based on Human Behavior
  • 14. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search
  • 15. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search • Trending Topics
  • 16. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search • Trending Topics • Discussion with Others Based on Interest Graph
  • 17. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search • Trending Topics • Discussion with Others Based on Interest Graph • News
  • 18. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search • Trending Topics • Discussion with Others Based on Interest Graph • News • Get Information Direct From a Service/Brand
  • 19. #SocialPro #13B @djgeoffe Why Do People Use Twitter? • Real Time Search • Trending Topics • Discussion with Others Based on Interest Graph • News • Get Information Direct From a Service/Brand • Stalk Kanye West
  • 20. #SocialPro #13B @djgeoffe Let’s Analyze One of These for How Ads Enhance the User Experience • Discussion with Others Based on Interest Graph
  • 21. #SocialPro #13B @djgeoffe Let’s Analyze One of These for How Ads Enhance the User Experience • Discussion with Others Based on Interest Graph • Objective: Connect and Target People to get them to PreOrder the Book Disruptive Marketing on Amazon
  • 22. #SocialPro #13B @djgeoffe Let’s Analyze One of These for How Ads Enhance the User Experience • Discussion with Others Based on Interest Graph • Objective: Connect and Target People to get them to PreOrder the Book Disruptive Marketing on Amazon • KPI: Clicks to a Third Party Website, Monitoring Rank of Book in terms of Pre-Order Sales
  • 23. #SocialPro #13B @djgeoffe Let’s Analyze One of These for How Ads Enhance the User Experience •  Discussion with Others Based on Interest Graph •  Objective: Connect and Target People to get them to PreOrder the Book Disruptive Marketing on Amazon •  KPI: Clicks to a Third Party Website, Monitoring Rank of Book in terms of Pre-Order Sales •  Best Way to Do This? Twitter Engaged Tweet or Promoted Tweet (Awareness)
  • 24. #SocialPro #13B @djgeoffe The Example: • Discussion with Others Based on Interest Graph
  • 25. #SocialPro #13B @djgeoffe The Example: • Discussion with Others Based on Interest Graph • Audience Target: Fortune 500, Midsize Business, Startup Marketers trying to transition into modern marketing utilizing “Disruptive Marketing”
  • 26. #SocialPro #13B @djgeoffe The Example: •  Discussion with Others Based on Interest Graph •  Audience Target: Fortune 500, Midsize Business, Startup Marketers trying to transition into modern marketing utilizing “Disruptive Marketing” •  What would their #1 behavior be? Searching for things with the terms: Disruptive Marketing, Big Data, Content Marketing, Tech Marketing, etc., following outlets that would showcase disruptive marketing techniques
  • 27. #SocialPro #13B @djgeoffe The Example: • What Would a Marketer’s Job Title Be That Would Work at a Fortune 500 I’m Trying to Convince?
  • 28. #SocialPro #13B @djgeoffe The Example: • What Would a Marketer’s Job Title Be That Would Work at a Fortune 500 I’m Trying to Convince? • Chief Marketing Officer, SVP, VP, Director
  • 29. #SocialPro #13B @djgeoffe The Example: • What Would a Marketer’s Job Title Be That Would Work at a Fortune 500 I’m Trying to Convince? • Chief Marketing Officer, SVP, VP, Director • What Skills Would That Marketer Have or Want To Have or Know About?
  • 30. #SocialPro #13B @djgeoffe The Example: •  What Would a Marketer’s Job Title Be That Would Work at a Fortune 500 I’m Trying to Convince? •  Chief Marketing Officer, SVP, VP, Director •  What Skills Would That Marketer Have or Want To Have or Know About? •  Content Marketing, Big Data, Social Media, Podcasting, Video, Corporate Storytelling, Art, Culture, Technology, Sports, Retail, Travel, Finance, Women’s issues, Volunteering
  • 31. #SocialPro #13B @djgeoffe The Example: • What News Would They Read on Twitter?
  • 32. #SocialPro #13B @djgeoffe The Example: • What News Would They Read on Twitter? • Bloomberg, Bloomberg West, Harvard Biz Review, LinkedIn Pulse, Fast Company, New York Times Tech, BBC Tech, Huffpost Tech, BuzzFeed, CNBC, Cheddar TV, Marketwatch, Vice News, Mashable Tech, TechCrunch, Fortune, Marketplace, Forbes, Recode, The Verge, Marketing Land, Search Engine Land
  • 37. #SocialPro #13B @djgeoffe The Takeaways: •  Who is Your Audience? •  What Do You Want Them To Do? •  What Do you Want To Track Them Doing? •  What Information Generated From These Actions Can Be Repackaged into New Communication Messages or Ads? •  How Will You Utilize Video? Retargeting? Twitter Audience Network? The fact the majority of Twitter’s users are on mobile and highly engaged with messages they feel are relevant? •  Do you want to use it for awareness, acquisition, nurturing or a combination of all three where Twitter is one platform of many you will be using around capturing the zeitgeist of a human behavior? •  How real time and contextual is the action you are trying to capture? How static is it?
  • 38. #SocialPro #13B @djgeoffe THANK YOU! SEE YOU AT THE NEXT MARKETING LAND EVENT!