Mark Conway

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A highly motivated executive with 20 years business experience in Telecommunications and IT Services. A strong record of delivering sales and large-scale programmes, improving customer experience and with a proven ability to build, lead & manage high quality teams; offering strong relationship building, commercial & decision making skills, gained working in technology and telecommunications for the KCOM Group & O2 in the UK and alongside Deloitte, KPMG, Accenture and IMPAC. ISO27001 IBITGQ® Certified Information Security Management System Lead Implementer ISO22301 BCS Practitioner Certificate in Business Continuity Management

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Mark Conway

A to Z of Customer Experience

A to Z of Business Strategy

Avoid the Mushroom Culture - The 7 deadly sins

A to Z of Leadership Qualities

A to Z of Building a Winning Team

A to Z of Risk Management

A to Z of Business Continuity Managment

A to Z of Information Security Management