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The changing Face
Value creation through innovative project management
                                               By Marieke Schoenmaker
The need
                                                  to do it different




 How the customer        How the project               How the analyst      How the programmer        How the business
   explained it        manager understood it             designed it              wrote it          consultant described it




How the project was                                  How the customer was                          What the customer really
                      What operations installed                             How it was supported
   documented                                                billed                                       needed
The changing Face is not about
Traditional project management
The changing Face is about
Innovative project management
Innovative projects are the engines that drive
 innovations from idea to commercialization
Innovative projects are drivers that make organizations
          better, stronger and more efficient
Innovative projects manage
                  the different types of
                incremental innovation




  Market                Technological       Modular
Innovation                Innovation       Innovation
Innovative projects manage
                 the different types of
                  radical innovation




  Market            Technological         Architectural
Innovation            Innovation           Innovation
Innovative project managers understand
     the dynamics of the changing
           Product life Cycle
Therefore the perspective of project management
                 is changing from
      time, budget and performance focus
Towards an efficient way of working,
           an improved customer and employee experience
                   and competitive value creation




                                        Project Success
                                               5 Pilars
                       Customer                Employee               Value               Competing
Way of Working
                       Experience             Experience            Co-creation             Edge
•   Meeting        •     Meet             •     Team            •      Sales          •     New
    schedule             require-               satisfaction    •      Profits              technology
•   Meeting              ment and         •     Team            •      Market         •     New market
    budget               specs                  morale                 share          •     New
•   Yield          •     Benefit to       •     Skill develop   •      ROI, ROE             product line
•   Other                customer               ment                                  •     New core
                                                                •      Cash flow
    efficiencies   •     Extent of        •     Team                                        compe-
                         use                                    •      Service
                                                member                 quality              tency
                   •     Customer               growth                                •     New orga-
                         satisfaction                           •      Cycle time
                                          •     Team                                        nisational
                         and loyalty            member          •      Organizatio-         capability
                   •     Brand                  retention              nal
                         name                                          measures
                                          •     No burnout
                         recognition                            •      Regulatory
                                                                       approval



                           Beyond Time, Budget and Performance
Innovative project management is
       everyone’s business
It is a set of managerial activities needed
      to lead an innovative project from
           idea to commercialization
This requires an appropriate approach
                     The Diamond Approach



                                  Technology

                                                     Super-high-tech
                 Strategic projects
                                                     High-tech

                                                     Medium-tech

              Array   System Assembly                Low-tech

Complexity                                                                       Novelty
                                                 Derivative      Platform   Breakthrough
                              Regular

                      Fast/competitive

                          Time-critical
                                                      Operational projects
                                      Blitz



                                              Pace
Novelty
         How new is your product in the market?




Derivative              Platform             Breakthrough
Technology
       What is the level of technological uncertainty?




Low-tech       Medium-tech         High-tech       Super-high-tech
Complexity
           How complex is your project?




Assembly             System               Array
Pace
          How critical is your time frame?




Regular   Fast/competive    Time-critical    Blitz
Imagine …..




     How can you use the
Diamond Approach to manage
   Project benefits and risks?
The Diamond Approach
                                        to address
                             potential risk and opportunities


                 Potential risk              Technology                       Expected Benefit
       Experiencing technology failure;                                  Improving performance and
             lacking needed skills                                               functionality
                                                            Super-high-tech
                                                                                                    Potential risk
                                                                                                   Having difficulty
                                                            High-tech                             predicting exact
  Potential risk                                                                               market needs; missing
Having difficulty in                                        Medium-tech                             sales targets;
coordinating and                                                                               attracting competitors
   integrating          Array   System Assembly             Low-tech                             to copy your ideas

      Complexity                                                                        Novelty
                                                        Derivative     Platform   Breakthrough
                                          Regular
Expected benefit                                                                                  Expected benefit
Bigger programs,                                                                              Exploiting new market
                                Fast/competitive
 bigger payoffs                                                                                     opportunities,
                                                                                                    leapfrogging
                                     Time-critical                                             competition; gaining
                                                                                              first mover advantage
                                             Blitz
                Potential risk                                                Expected benefit
    Missing deadlines; making haphazard                               Gaining early market introduction,
                   mistakes                          Pace                 mounting quick response
Imagine …..




How can you adapt the
   Diamond Model
   into innovative
       projects?
The Diamond Approach
                           to select the right project for
                            the right type of innovation


                                        Technology
                     Radical
                  Technology                           Super-high-tech
                   innovation
                  Incremental                          High-tech
                  Technology                                             Incremental
                   innovation                                               Market
                                                       Medium-tech        innovation

                   Array   System Assembly             Low-tech

Complexity                                                                         Novelty
                                                   Derivative      Platform   Breakthrough
                                    Regular
Architectural
 innovation                 Fast/competitive                                     Radical
                                                                                 Market
                                Time-critical                                  innovation
       Modular
     innovation
                                        Blitz



                                                Pace
Imagine …..




How can you use the
   Diamond Model
to cross the chasm of
 the adoption cycle?
The Diamond Approach
                      to cross the Chasm




Novelty      Breakthrough      Platform    Derivative,   Derivative
                                           Platform
Technology   Medium to         Medium      Medium        Medium to
             Super-high-tech                             Low tech

Goal         Strategic         Strategic   Operational   Operational
Innovative project management is a
temporary organization and process to achieve specified goals
  under the constraints of time, budget and other resources
Management not only must understand the impact on
    customers and markets but also must know
 how to adapt the most suitable project approach
Imagine ….




     What is the required
   Leadership style and skills
to manage innovative projects?
I will discuss leadership and team performance after
                 my winter experience in
                         Finland
Please share with the Experience Innovation community
          your experience with organizations
      where the Innovative project management
               already has done its work




         Contact us by giving your comments
             and learn from each other
In collaboration with



Enjoy!
“Life is one big opportunity for growth”




                     Marieke Schoenmaker
                         +31-622497148

           www.slideshare.net/group/experience-innovation
             www.experienceinnovation.blogspot.com
             www.linkedin.com/in/mariekeschoenmaker
              marieke.schoenmaker@capgemini.com



                                     Inspired by the Harvard Business School and the clients I work for

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The changing Face

  • 1. The changing Face Value creation through innovative project management By Marieke Schoenmaker
  • 2. The need to do it different How the customer How the project How the analyst How the programmer How the business explained it manager understood it designed it wrote it consultant described it How the project was How the customer was What the customer really What operations installed How it was supported documented billed needed
  • 3. The changing Face is not about Traditional project management
  • 4. The changing Face is about Innovative project management
  • 5. Innovative projects are the engines that drive innovations from idea to commercialization
  • 6. Innovative projects are drivers that make organizations better, stronger and more efficient
  • 7. Innovative projects manage the different types of incremental innovation Market Technological Modular Innovation Innovation Innovation
  • 8. Innovative projects manage the different types of radical innovation Market Technological Architectural Innovation Innovation Innovation
  • 9. Innovative project managers understand the dynamics of the changing Product life Cycle
  • 10. Therefore the perspective of project management is changing from time, budget and performance focus
  • 11. Towards an efficient way of working, an improved customer and employee experience and competitive value creation Project Success 5 Pilars Customer Employee Value Competing Way of Working Experience Experience Co-creation Edge • Meeting • Meet • Team • Sales • New schedule require- satisfaction • Profits technology • Meeting ment and • Team • Market • New market budget specs morale share • New • Yield • Benefit to • Skill develop • ROI, ROE product line • Other customer ment • New core • Cash flow efficiencies • Extent of • Team compe- use • Service member quality tency • Customer growth • New orga- satisfaction • Cycle time • Team nisational and loyalty member • Organizatio- capability • Brand retention nal name measures • No burnout recognition • Regulatory approval Beyond Time, Budget and Performance
  • 12. Innovative project management is everyone’s business
  • 13. It is a set of managerial activities needed to lead an innovative project from idea to commercialization
  • 14. This requires an appropriate approach The Diamond Approach Technology Super-high-tech Strategic projects High-tech Medium-tech Array System Assembly Low-tech Complexity Novelty Derivative Platform Breakthrough Regular Fast/competitive Time-critical Operational projects Blitz Pace
  • 15. Novelty How new is your product in the market? Derivative Platform Breakthrough
  • 16. Technology What is the level of technological uncertainty? Low-tech Medium-tech High-tech Super-high-tech
  • 17. Complexity How complex is your project? Assembly System Array
  • 18. Pace How critical is your time frame? Regular Fast/competive Time-critical Blitz
  • 19. Imagine ….. How can you use the Diamond Approach to manage Project benefits and risks?
  • 20. The Diamond Approach to address potential risk and opportunities Potential risk Technology Expected Benefit Experiencing technology failure; Improving performance and lacking needed skills functionality Super-high-tech Potential risk Having difficulty High-tech predicting exact Potential risk market needs; missing Having difficulty in Medium-tech sales targets; coordinating and attracting competitors integrating Array System Assembly Low-tech to copy your ideas Complexity Novelty Derivative Platform Breakthrough Regular Expected benefit Expected benefit Bigger programs, Exploiting new market Fast/competitive bigger payoffs opportunities, leapfrogging Time-critical competition; gaining first mover advantage Blitz Potential risk Expected benefit Missing deadlines; making haphazard Gaining early market introduction, mistakes Pace mounting quick response
  • 21. Imagine ….. How can you adapt the Diamond Model into innovative projects?
  • 22. The Diamond Approach to select the right project for the right type of innovation Technology Radical Technology Super-high-tech innovation Incremental High-tech Technology Incremental innovation Market Medium-tech innovation Array System Assembly Low-tech Complexity Novelty Derivative Platform Breakthrough Regular Architectural innovation Fast/competitive Radical Market Time-critical innovation Modular innovation Blitz Pace
  • 23. Imagine ….. How can you use the Diamond Model to cross the chasm of the adoption cycle?
  • 24. The Diamond Approach to cross the Chasm Novelty Breakthrough Platform Derivative, Derivative Platform Technology Medium to Medium Medium Medium to Super-high-tech Low tech Goal Strategic Strategic Operational Operational
  • 25. Innovative project management is a temporary organization and process to achieve specified goals under the constraints of time, budget and other resources
  • 26. Management not only must understand the impact on customers and markets but also must know how to adapt the most suitable project approach
  • 27. Imagine …. What is the required Leadership style and skills to manage innovative projects?
  • 28. I will discuss leadership and team performance after my winter experience in Finland
  • 29. Please share with the Experience Innovation community your experience with organizations where the Innovative project management already has done its work Contact us by giving your comments and learn from each other
  • 30. In collaboration with Enjoy! “Life is one big opportunity for growth” Marieke Schoenmaker +31-622497148 www.slideshare.net/group/experience-innovation www.experienceinnovation.blogspot.com www.linkedin.com/in/mariekeschoenmaker marieke.schoenmaker@capgemini.com Inspired by the Harvard Business School and the clients I work for