2. Project Management from STRATEGY to DELIVERY*
Solutions & Services
Process development for Portfolio & Project Management
Constructing a Programme Management Office (PMO)
Competency Maturity Assessments
Technology Solutions
Managing outsourced projects
Professional mentoring services
Professional facilitating services
established in 2000
3. Project Management from STRATEGY to DELIVERY*
Focus on Training
Global Registered Education
Provider (REP) for PMI® since 2003
Project Management related
competencies
Regular trainings in ASEAN
4. Project Management from STRATEGY to DELIVERY*
Some History
• 1969 PMI founded
• 1983 PMI Ethic, Standards and Accreditation Report (Standards
section - PMBOK)
• 1987 Revised PMBOK
• 1996 PMBOK® Guide First Edition
• 1998 PMI officially accredited by ANSI as a Standards developer
• 2000 PMBOK® Guide Second Edition
• 2004, Dec 31 PMBOK® Guide Third Edition
• 2008, Dec 31 PMBOK® Guide Fourth Edition
• 2012, Dec. 31 PMBOK® Guide Fifth Edition
7. Project Management from STRATEGY to DELIVERY*
Why the new edition?
• Incorporate comments and feedback on Version 4 from
practitioners
• Align PMBOK with:
– PMI Lexicon
– Other PMI Standards – Scheduling, Risk, Agile, PgMP, etc.
– ISO 21500
• Consider project management role delineation study results
• Reposition Chapter 3 (The Standard for Project Management)
as a standalone, ANSI approved standard (Appendix) within
the Fifth Edition
8. Project Management from STRATEGY to DELIVERY*
The Major Changes
• Increase from 9 to 10 knowledge areas
• Increase from 42 to 47 processes
• Bigger. Excl Glossary from 414 to 522 pages
9. Project Management from STRATEGY to DELIVERY*
Project
Integration
Management
Project Scope
Management
Project Time
Management
Project Cost
Management
Project
Quality
Management
Project HR
Management
Project
Communication
Management
Project
Procurement
Management
Project Risk
Management
Project
Stakeholder
Management
10 Project Management Knowledge Areas
10. Project Management from STRATEGY to DELIVERY*
Initiating Planning Executing Monitoring &
Control
Closing
Integration • Develop
Project Charter
• Develop Project
Management Plan
• Direct and
Manage Project
Work
• Monitor and
Control Project
Work
• Perform
Integrated Change
Control
• Close Project or
Phase
Scope • Plan Scope
Management
• Collect
Requirements
• Define Scope
• Create WBS
• Validate Scope
• Control Scope
Time • Plan Schedule
Management
• Define Activities
• Sequence Activities
• Estimate Activity
Resources
• Estimate Activity
Durations
• Develop Schedule
• Control Schedule
Cost • Plan Cost
Management
• Estimate Cost
• Determine Budget
• Control Cost
Quality • Plan Quality
Management
• Perform Quality
Assurance
• Control Quality
Process
Group
Knowledge Area
11. Project Management from STRATEGY to DELIVERY*
Initiating Planning Executing Monitoring &
Control
Closing
Integration • Develop
Project Charter
• Develop Project
Management Plan
• Direct and
Manage Project
Work
• Monitor and
Control Project
Work
• Perform
Integrated Change
Control
• Close Project or
Phase
Scope • Plan Scope
Management
• Collect
Requirements
• Define Scope
• Create WBS
• Validate Scope
• Control Scope
Time • Plan Schedule
Management
• Define Activities
• Sequence Activities
• Estimate Activity
Resources
• Estimate Activity
Durations
• Develop Schedule
• Control Schedule
Cost • Plan Cost
Management
• Estimate Cost
• Determine Budget
• Control Cost
Quality • Plan Quality
Management
• Perform Quality
Assurance
• Control Quality
Process
Group
Knowledge Area
12. Project Management from STRATEGY to DELIVERY*
Initiating Planning Executing Monitoring &
Control
Closing
Human Resource • Plan Human
Resource
Management
• Acquire Project
Team
• Develop Project
Team
• Manage Project
Team
Communications • Plan
Communications
Management
• Manage
Communications
• Control
Communications
Risk • Plan Risk
Management
• Identify Risk
• Perform Qualitative
Risk Analysis
• Perform Quantitative
Risk Analysis
• Plan Risk Responses
• Control Risks
Procurement • Plan Procurement
Management
• Conduct
Procurements
• Control
Procurements
• Close
Procurements
Stakeholders • Identify
Stakeholders
• Plan Stakeholder
Management
• Manage
Stakeholder
Engagement
• Control
Stakeholder
Engagement
Process
Group
Knowledge Area
13. Project Management from STRATEGY to DELIVERY*
Initiating Planning Executing Monitoring &
Control
Closing
Human Resource • Plan Human
Resource
Management
• Acquire Project Team
• Develop Project
Team
• Manage Project
Team
Communications • Plan
Communications
Management
• Manage
Communications
• Control
Communications
Risk • Plan Risk
Management
• Identify Risk
• Perform Qualitative
Risk Analysis
• Perform Quantitative
Risk Analysis
• Plan Risk Responses
• Control Risks
Procurement • Plan
Procurement
Management
• Conduct
Procurements
• Control
Procurements
• Close
Procurements
Stakeholders • Identify
Stakeholders
• Plan Stakeholder
Management
• Manage
Stakeholder
Engagement
• Control
Stakeholder
Engagement
Process
Group
Knowledge Area
14. Project Management from STRATEGY to DELIVERY*
Other General Changes
• New knowledge area: Stakeholder Management
• Management plans for all knowledge areas
• New concepts: Business Value, Prematurely
Terminated Projects, Risk Appetite, Risk Threshold
and Risk Attitude
• Realignment of terminology and introduction of the
DIKW principles
• Changed concepts: PM, Stakeholder, Sponsor
• Significantly expanded and improved glossary
15. Project Management from STRATEGY to DELIVERY*
Knowledge Management Connection
• Redefined terms to align with the DIKW (data, information,
knowledge, wisdom) model used in the field of Knowledge
Management
– Work Performance Data - The raw observations and measurements
identified during activities being performed to carry out the project work –
ex. percent of work completed, actual costs
– Work Performance Information - The performance data collected from
various controlling processes, analyzed in context and integrated based on
relationships across areas – ex. status of deliverables and forecasted
estimates to complete.
– Work Performance Reports - The physical or electronic representation of
work performance information compiled in project documents, intended
to generate decisions, actions, or awareness – ex. status reports and
updates
18. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 1; Introduction
• Subprograms and Sub-portfolios
• Project Management Office
– Supportive PMOs (consultative)
– Controlling PMOs (supportive + compliance)
– Directive PMOs (directly managing)
• Strategy and Governance; Project Manager has to know
the organizational governance and strategy to be
successful and understand if the organization is mature
enough to provide them
• Operations and Project Management;
– Inclusion of operational stakeholders
19. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 1
• Organization and Project Management
– Inclusion of Project-Based Organizations
• Business Value; Introducing and explaining the
Business Value concept
• Project Manager;
– PMBOK® 4: “… the person assigned by the performing
organization to achieve project objectives”
– PMBOK® 5: “… assigned to lead the team that is
responsible for achieving the project objectives”
• Enterprise Environmental Factors; Moved to
Chapter 2
20. Project Management from STRATEGY to DELIVERY*
Chapter 2
Organizational Influences
and Project Life Cycle
21. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 2
• Stakeholders;
– PMBOK® 4: “… persons or organizations, who are actively involved
in a project or whose interests may be positively or negatively
affected by the performance or completion of a project”
– PMBOK® 5: the same as above plus “… if you perceive yourself
affected by a decision, activity or the outcome of a project”
• Stakeholder types;
– Added: Business partners, project team, PMOs
– Removed: Portfolio and program managers
• Sponsor ; Defined as “… accountable for enabling project success”
22. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 2
• Project Governance; More detailed Project
Governance Framework included
• Project Success;
– Defined as the completion of a project within the scope,
time, cost, quality, resource and risk boundaries agreed
on between project and senior managements,
– No customer satisfaction - yet
• Project Team ; Now responsible for achieving the
project objectives, Dedicated and part-time
• Project Life Cycles; Further explanation of
Predictive, Iterative and Adaptive Life Cycles
23. Project Management from STRATEGY to DELIVERY*
Types of Life Cycle
Predictive Life Cycles (or fully plan driven);
• Scope, Schedule and Budget determined as early as possible
• Normally consists of number of phases. Each phase different
in nature with different skill set requirements
• Used when product or end result is well understood and well
defined
Iterative and Incremental Life Cycles;
• Developing the project’s end result through a series of
repeated cycles with every new cycle enhancing the
deliverables of the previous cycle.
• Project starts with a high level vision and the detailed scope is
elaborated one iteration at the time.
• Often used for large and complex projects where feedback
and lessons learned are incorporated between iterations
24. Project Management from STRATEGY to DELIVERY*
Types of Life Cycle (continued)
Adaptive Life Cycles (also change-driven or Agile);
• Adapted to high levels of change and ongoing stakeholder
involvement
• Used when requirements and scope are difficult to define in
advance
• Iterative and incremental
• Team decides for each iteration what product requirements
will be incorporated during the next iteration
• After each iteration the product will be reviewed by the
customer
26. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 3
• Complete removal of all the ITTO (inputs, tools &
techniques, outputs) diagrams. Now part of the Annex
“Standard of Project Management of a Project”
• Monitoring and Controlling Process Group; Described as
“background” process group for all other processes
• New “Agile” term: Incremental deliverables
• Initiating Process Group;
– Business case
– Project vision
• Closing Process Group; Projects can be terminated
prematurely
28. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 4
• Develop Project Charter ;
– Contracts replaced with Agreements as the input
(LoA, LoI, SLA, e-mail, verbal agreements, etc.)
• Facilitation techniques ;
– Summarizing tools and techniques like
brainstorming, conflict resolution, problem solving
and meeting management
• Every data flow diagram now includes the
processes which consume outputs from that
process
32. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 6
• Plan Schedule Management; New process
• Sequence Activities;
– PMBOK® 4: “… mandatory, discretionary and external
dependencies”
– PMBOK® 5: “… mandatory, discretionary, external and
internal dependencies” (a team planning to test a
machine which has to be internally assembled first)
• Triangular Distribution: tE = (tO + tM + tP) / 3
• Reserve Analysis (Contingency, Management)
explained more clearly
34. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 7
• Plan Cost Management; New Process
• Estimate Costs;
– Rough order of magnitude example changed from +/-
50% to -25% to +75%
– Definite Estimate changed from +/- 10% to -5% to +10%
• Determine Budgets
– Management reserve now included in the cost baseline
• Control Costs
– Earned Value Management – new summary table
36. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 8
• Overview
– A new table maps the Initiating, Planning, Executing,
Monitoring & Controlling, Closing Process groups to Deming’s
PDCA (Plan, Do, Check, Act), and other models developed by
others and used in Quality Assurance and Quality Control
• Plan Quality Management
– Cause-and-effect diagrams, flowcharts, checksheets, Pareto
diagrams, histograms, control charts and scatter diagrams are
now summarized as the new term “7 basic quality tools”
• Perform Quality Assurance
– Affinity diagrams, process decision program charts,
interrelationship digraphs, tree diagrams, prioritization
matrices, activity network diagrams and matrix diagrams are
summarized as “7 Quality Management and Control Tools”
41. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 9
• Plan Human Resource Management
– Known in PMBOK® 4 as “Develop Human Resource Plan”
• New tool: Multi-criteria decision analysis Including team
member selection criteria based on:
– Availability
– Cost
– Experience
– Ability
– Knowledge
– Skills
– Attitude
– Internal factors
43. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 10
• Communication loop
– Transmitting a message from the sender to the receiver +
acknowledgement of the message by the receiver +
getting a feedback
• More detailed processes
– “Manage Communications” and “Control
Communications” renamed from “Distribute
Information” & “Report Performance”
• Manage Stakeholder Expectations
– Moved to the new knowledge area together with the
“Identify Stakeholders” process
45. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 11
• Risk Appetite, Risk Threshold, Risk Attitude
– Risk Appetite is the degree of uncertainty an entity is
willing to take on, in anticipation of a reward.
– Risk Threshold is a measure of the level of uncertainty or
the level of impact at which a stakeholder may have a
specific interest. Below that risk threshold, the
organization will accept the risk. Above that risk
threshold, the organization will not tolerate it.
– Risk Attitude is a chosen response to risk influence by
perception.
• Process update
– “Control Risks” renamed from “Monitor and Control
Risks”
49. Project Management from STRATEGY to DELIVERY*
Enhancements to Chapter 13
• Identify Stakeholder – no changes
• Plan Stakeholder Management
– Stakeholders Engagement Assessment Matrix to analyze current and
desired levels of engagement presented as the following categories:
• Unaware
• Resistant
• Neutral
• Supportive
• Leading
• Manage Stakeholder Engagement – no changes
• Control Stakeholder Engagement
– For monitoring overall stakeholder relationships with strategies and plans
for engaging them
50. Project Management from STRATEGY to DELIVERY*
Stakeholder Engagement Assessment Matrix
Stakeholders Unaware Resistant Neutral Supportive Leading
Stakeholder 1 C D
Stakeholder 2 C D
Stakeholder 3 C, D
C = Current Engagement
D = Desired Engagement
51. Project Management from STRATEGY to DELIVERY*
Glossary Terms Changes
• Project Management Plan
– The definition is not required to be formal or approved
anymore
• Project Life Cycle / Project Phase
– The definitions are not required to be sequential
anymore
• Baseline
– Defined as an approved project plan AND as an approved
version of a work product
• Removed from Glossary
– Critical Activity, Slack, Sub-phase
Bridgit is focused very much in the project management space.We assist clients to develop processes for portfolio and project management.We help organisations to set PMOOften corporates request us do an organisation maturity assessment. Here we go in and assess selected number of candidates and assess their knowledge and experience in project management and come out with a gap analysis report with a possible roadmap how to close these gapsFor technology we have developed dashboards for clients on top of Microsoft EPM (Enterprise Project Management)There are times where project management has been outsourced to us and when we send our project managers to help manage their projectsMentoring services are often requested to clients who have sent their staff for trainings to ensure implementations of what was learntWe also act as independent facilitators to faciltate workshops or meetings to for strategic meetings
PMA our subsidiary focuses on Project management trainingsWe are a global registered education provider (REP) for Project Management Institute (PMI).PMI is an international STANDARDS body for project managementPMA has developed and franchised various project management and related competency based trainingsWe conduct trainings regularly in the ASEAN region and soon in the middle east and other parts of the world
Bridgit today works with strategic partners from various parts of the world. In the ASEAN region we have presence through partners in Brunei, Indonesia, Myanmar and coming soon Vietnam and Singapore. ARES USA & Africa, a company focused in project management services and software solutions uses Bridgit and PMA as a vehicle to expand into the Asian territory