KP in American Healthcare System

Murray N. Ross, Ph.D. VP, Kaiser Foundation Health Plan Director, Kaiser Permanente Institute for Health Policy Kaiser Permanente: Transforming Care Through Technology Netherlands/Cisco San Jose February 15, 2011

Discussion outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The U.S. health care environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Health reform changes and builds on this non-system!

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kaiser Permanente: who we are ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Kaiser Permanente Medical Program Kaiser Foundation Health Plan* Kaiser Foundation Hospitals* Permanente Medical Groups

What does integration mean? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Knowledge key to successful integration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Caring for the whole member ,[object Object],[object Object],[object Object],[object Object], Diabetes  Coronary Artery Disease  Dyslipidemia  Hypertension  Tobacco Use  Diet Chronic Conditions Prevention   Colorectal cancer screening  Immunizations  Diabetes  Coronary Artery Disease  Dyslipidemia  Hypertension  Tobacco  Chronic Conditions Chronic Conditions Prevention Prevention  Breast & Cervical cancer screening  Colorectal cancer screening  Immunizations Lifestyle / Behavior Lifestyle / Behavior Lifestyle / Behavior Exercise 

KP’s e-care evolution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Impact on Quality and Care Experience General Information Personalized Information Care

Engaging patients: My Health Manager ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Patient engagement in online care ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Screen shot of KP HealthConnect

Panel support with KP HealthConnect TM

Screen shot of panel support tool

HEDIS Measures 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MARKET RANKING WITHIN REGION 1 1 1 1 1 1 1 1 2 2 1 1 1 1 2 3 1 1 1 1 1 1 1 1 1 1 1 1 1 2 6 1 1 1 2 1 2 1 1 1 1 1 1 3 4 1 1 1 1 1 1 1 6 7 1 1 1 Based on HEDIS 2009 Commercial results and NMR Competitors. Leading in preventive and clinical measures

For more information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

KP in American Healthcare System

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