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A Multi-Channel Sales Platform
The number of no-see HCPs is increasing 
ZS Associates 2013
HCPs spend 73 more time online than with a sales rep 
Manhattan Research 2012
Physicians experience with iPad / tablets 
Manhattan Research, Cognizant: How to Properly Deploy the iPad Within the Pharma Sales Force, 2013
Rep + eDetail effects 
http://www.pm360online.com/the-ever-evolving-pharmaceutical-representative/ 
SYNERGISTIC EFFECT INCREASED 
AVG. # OF PRODUCT PATIENTS BY 
60% OVER REP CALL ALONE
Multi channel Marketing 
One large pharmaceutical 
company implemented an 
ICM model and increased 
the average duration of 
phone calls and personal 
meetings with physicians to 
29 minutes—well above the 
industry’s average call time 
of about 5 minutes—and 
boosted customer 
satisfaction levels 
significantly in the process. 
BCG, Perspectives, Breaking Through the Noise: Pharmaceutical Multichannel Marketing in a Digital World, Sept. 2014
Product lifecycle – Multi-channel sales
The mission for iPrezentr 
• Increase the Time customers spend on 
your product messages. 
• Increase the Frequency customers 
interact with your sales reps by enabling 
automated follow-up and incremental 
presentations. 
• Increase the Reach of your sales reps, by 
offsite remote interactions. 
• Enable orchestrated interaction strategies 
with multiple channels across the 
customer lifecycle. 
• Capture behavioral data cross channels 
and gain transparency of sales 
interactions and performance.
1 presentation – multiple channels 
HTML5 presentation 
iPREZENTR administration 
iPREZENTR reporting 
iPAD app 
Self-guided presentation 
Online meeting (Remote) 
Self-Service site (webpage) 
CRM system
Activating Multi-channels – fallback options 
Online meeting 
Book meeting
Remote detailing 
calls are 
LONGER 
Because 
HealthCare Professionals 
choose the date and time of a call to suit 
their own schedule. 
Because 
while listening, watching and speaking, 
HCPs lose 
track of time. 
Remote detailing duration 
16 
17 
25 
35 
GP 
Specialist 
Hospital 
Pharmacist 
in minutes* 
*Averages based on 20.000 webcalls
Self-Service site – pre-launch
Self-service site – Bricks not covered
• eHealth Nordic provides consulting within marketing and sales organizations in the pharmaceutical industry. 
• We are focused on how digital activities can add value to the existing marketing and sales activities. 
• We have vast experience from the pharmaceutical industry such as sales, marketing, regulatory and IT. 
• eHealth Nordic have developed iPREZENTRTM , a Virtual Selling platform, to improve sales force efficiency. 
• For further information please contact : Janne Pamsgaard, CEO, janne@ehealthnordic.com, Phone: +45 4240 4705, 
www.ehealthnordic.com

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Multi Channel Sales Pharma 2014

  • 2. The number of no-see HCPs is increasing ZS Associates 2013
  • 3. HCPs spend 73 more time online than with a sales rep Manhattan Research 2012
  • 4. Physicians experience with iPad / tablets Manhattan Research, Cognizant: How to Properly Deploy the iPad Within the Pharma Sales Force, 2013
  • 5. Rep + eDetail effects http://www.pm360online.com/the-ever-evolving-pharmaceutical-representative/ SYNERGISTIC EFFECT INCREASED AVG. # OF PRODUCT PATIENTS BY 60% OVER REP CALL ALONE
  • 6. Multi channel Marketing One large pharmaceutical company implemented an ICM model and increased the average duration of phone calls and personal meetings with physicians to 29 minutes—well above the industry’s average call time of about 5 minutes—and boosted customer satisfaction levels significantly in the process. BCG, Perspectives, Breaking Through the Noise: Pharmaceutical Multichannel Marketing in a Digital World, Sept. 2014
  • 7. Product lifecycle – Multi-channel sales
  • 8. The mission for iPrezentr • Increase the Time customers spend on your product messages. • Increase the Frequency customers interact with your sales reps by enabling automated follow-up and incremental presentations. • Increase the Reach of your sales reps, by offsite remote interactions. • Enable orchestrated interaction strategies with multiple channels across the customer lifecycle. • Capture behavioral data cross channels and gain transparency of sales interactions and performance.
  • 9. 1 presentation – multiple channels HTML5 presentation iPREZENTR administration iPREZENTR reporting iPAD app Self-guided presentation Online meeting (Remote) Self-Service site (webpage) CRM system
  • 10. Activating Multi-channels – fallback options Online meeting Book meeting
  • 11. Remote detailing calls are LONGER Because HealthCare Professionals choose the date and time of a call to suit their own schedule. Because while listening, watching and speaking, HCPs lose track of time. Remote detailing duration 16 17 25 35 GP Specialist Hospital Pharmacist in minutes* *Averages based on 20.000 webcalls
  • 12. Self-Service site – pre-launch
  • 13. Self-service site – Bricks not covered
  • 14. • eHealth Nordic provides consulting within marketing and sales organizations in the pharmaceutical industry. • We are focused on how digital activities can add value to the existing marketing and sales activities. • We have vast experience from the pharmaceutical industry such as sales, marketing, regulatory and IT. • eHealth Nordic have developed iPREZENTRTM , a Virtual Selling platform, to improve sales force efficiency. • For further information please contact : Janne Pamsgaard, CEO, janne@ehealthnordic.com, Phone: +45 4240 4705, www.ehealthnordic.com