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Connected Learning Experiences
Marc Lijour
Director, Education | Industry Transformation
http://ciscolearningexperience.cisco.com
Learn Without Limits
May 8, 2015
connecting People, Data, Things, Process
2© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidentialhttp://mashable.com/2015/04/25/stephen-hawking-hologram/Holographic Telepresence
Learn Without Limits
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
2015
2020
Path
Go
Cisco Confidential 4© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Welcome to 2015
5© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
https://twitter.com/TuurDemeester/status/594269021429567488
6© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
7© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
8© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Confidential 9© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Innovation-
GranBaristo
Avanti
Cisco Confidential 10© 2013-2014 Cisco and/or its affiliates. All rights reserved.
50 Billion New Opportunities
50
Timeline 2010 2015 2020
10
20
30
40
50
BillionsofDevices
Inflection Point
6.8 7.2 7.6
World
Population
0
Billion
“Smart Objects”
12.5
25
Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved.
https://www.youtube.com/watch?v=Kt5VulFqBm4
Cisco Confidential 12© 2013-2014 Cisco and/or its affiliates. All rights reserved.
The Internet of Everything (IoE)
Networked Connection of People, Process, Data, Things
People
Connecting People
in More Relevant,
and Profitable Ways
Process
Delivering the Right Information
to the Right Person (or Machine)
at the Right Time
Data
Turning Data into
Actionable Information
Things
Physical Devices and Objects
Connected to the Internet and
Each Other to Gather Data
Source: “The Internet of Everything: A $19 Trillion Opportunity,” Cisco Consulting Services, 2014.
IoE
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Confidential 14© 2013-2014 Cisco and/or its affiliates. All rights reserved.
The IoE Opportunity for the Public Sector
$4.6 Trillion
(Between 2013 - 2022)
IoE value is equivalent to about one-third of expected civilian
labour productivity growth over the next 10 years.
Public Safety
and Defense
$1.5T
Connected
Learning
$258B
Employee
Productivity
$1.8T
Cost
Reductions
$740B
Citizen
Experience
$412B
Increased
Revenue
$125B
Fuelled by:
Cisco Confidential 15© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Portfolios and Solutions
Connected
Learning
Campus
Digitization
Safety
and
Security
Mobility
Collaboration
Cloud/Data Center Virtualization
Safety and Security
Smart+Connected Campus
Cybersecurity
Cisco Consulting Service Analytics
Managed Services
Cisco Confidential 16© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Amazing Learning
Connected
Learning
Cisco Confidential 17© 2013-2014 Cisco and/or its affiliates. All rights reserved.
2014 (old world) 2015 (freeing the value of IoE)
Learn without Limits
Physical attendance with professors Learn from anywhere, and Teach from anywhere
One-time instruction repeated ad infinitum Focus on higher order thinking in class & personalize
Static, linear content; limited student control Collaborative learning before, during, and after class
Manual (and static) data collection for research Access, analyze, and publish data from sensors & datasets
Memorize, Apply, Communicate, Rinse, Repeat Learn to learn to achieve any dream goal
Prepare for your dad's job Unlock the value of IoE to create new markets and jobs
Cisco Confidential 18© 2013-2014 Cisco and/or its affiliates. All rights reserved.
A Day on a Digitized Campus / City
Source: Intel
Cloud and
Campus Wi-Fi
Traffic
Cameras
Government Employees
Working from Home
Smart Grid
Connected
Courtroom
Connected
Squad Car
Intelligent Digital
Signage
Communications
Network
Optimization
School Safety
School
Optimization
Municipal Operations
and Control Center
Connected School
Connected City Hall
Remote
Adjudication Remote Expert For
Government Services
Connected School Bus
Remote
AdjudicationCorrections
Optimization
Connected
Corrections
Cisco Confidential 19© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Machine People
Case Study – Sheridan College
Tech and arts grads combine to create mobile
app that shows real-time queues to improve
service levels
Tech and arts grads combine to create mobile
app that shows real-time queues to improve
service levels
Analytics in Video Surveillance
auto detect number of people
in queue
Increased visibility and choice
leads to improved customer
satisfaction
People want to know
expected wait times
Privacy protected through use
of hand drawn graphics
Cisco Confidential 20© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Better Schools
Campus
Digitization
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
#CiscoSmartT
O
Cisco Canada
New Headquarters
Smartest Building in North America
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
$20M
Cost Savings
$20M
Cost Savings
Note: Cost savings based on nominal $50/RSF over a 10-year lease
40,000 SF
Less Space
40,000 SF
Less Space
75%
Mobile Workers
75%
Mobile Workers
Cisco
Connected
Workplace
Cisco
Connected
Workplace
Canada’s New Smart + Connected Head Office
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved.
How do we get there?
27© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Leading transformation
Innovators
Early
Majority
34%
Late
Majority
34%
Laggards
16%
Early
Adopters
13.5%2.5%
Time of Adoption
“Wired”
Educators
Charity
Effective
Educators
28© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Crossing the Chasm
Innovators
Early
Majority
34%
Late
Majority
34%
Laggards
16%
Early
Adopters
13.5%2.5%
Time of Adoption
✔ Easier to use
✔ Reliable
✔ Equitable Access
✔ Easy to acquire & deploy
✔ Enables Personalized Learning
✔ Collaborative
Barriers
29© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
why Collaboration why Now why Cisco
30© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Uniformity to Diversity
Competition to Alliances
Efficiency to AdaptabilityLeadership:
Culture:
Values:
INDUSTRIAL AGE INFORMATION AGE
Network
of Ideas
Individual
Tasks
Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved.
PerformanceGainOpportunity
Individual Task
Performance
“Network”
Performance
Target
2002 2012 2015
Team performance is necessary for success
Corporate Executive Board: Achieving Breakthrough Performance in the New Work Environment HR Summit
“The tension between orgs
optimized for predictability
and the unpredictable world
they inhabit has reached a
breaking point.”
responsive.org
Enter the agile enterprise
32© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Teams working together to reach a common goalCollaboration
33© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Static teams
Employee Productivity
Siloed Information
Business as Usual
Avoiding Students
Team Effectiveness
Embracing Students
Transparency
Innovation & Growth
Agile Workforce
Collaboration
Effective
Enables
34© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
why Collaboration why Now why Cisco
35© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Today
Interdependent work
Flexible, agile teams
Team from anywhere
Work with employees, partners,
and customers
Past
Individual work
Fixed, long-term teams
Teams in the office
Work mostly with
employees
The Way We Work Has Changed
36© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
A “one size fits all” approach has
failed the modern agile worker
Our existing tools and
processes work just fine
Not for us
37© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Employees just want to get things done
but have created Collaboration silos
Discuss Connect RecallShare
38© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Discuss Connect Share Recall
For teams to excel they need a common platform that is
pervasive and provides a seamless, connected experience
39© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
why Collaboration why Now why Cisco
40© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Reimagine Learning
41© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Leading Innovation
Red Dot Design Awards
Intelligent Proximity
Cloud, Premises, and Hybrid
Customer-Driven Agile Development
Industry Standards Leadership
42© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Only Cisco Can Bring It All Together
TEAMWORK TECHNOLOGY
Unified
Communications
Customer
Collaboration
Conferencing
Open
& Interoperable
Intercloud: Premises,
Cloud & Hybrid
Ecosystem: Partners
& Cisco Services
43© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Every
Desk
Our mission is to provide a no-compromise collaboration experience to:
Every
Room
Every
Pocket
Cisco Confidential 44© 2013-2014 Cisco and/or its affiliates. All rights reserved.
SX20 SX80SX10
MX200 G2MX300 G2MX700MX800IX5000
Every
Room
Cisco Confidential 45© 2013-2014 Cisco and/or its affiliates. All rights reserved.
DX70DX80 DX650
Every
Desk
8800 7800
Cisco Confidential 46© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Every
Pocket
It’s where teams come together
to discuss, connect, and share
Rooms for everyone
Enables the agile worker
Better together
Consumer ease with IT manageability
Mobile and desktop
Clients
Spark for Mobile Messaging & Team
Collaboration
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Collaboration Platform as a Service
Open to developers
developer.cisco.com
Cisco Confidential 49© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Experience Is More Than a User Interface
Software
Hardware
Infrastructure
Network
Experience
Cisco Confidential 50© 2013-2014 Cisco and/or its affiliates. All rights reserved.
51© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
of Fortune 500
Use Cisco®
Collaboration
95%
Cisco
Endpoints
72 Million
Cisco WebEx®
Minutes
per Month
2.7 Billion
Cisco Collaboration
Customers
200,000
Cisco Jabber®
Seats
26 Million
Leading Execution
Cisco Contact Center
Agents
3.3 Million
52© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
One Final Thought…
53© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Cisco Confidential 54© 2013-2014 Cisco and/or its affiliates. All rights reserved.
Prepare for new jobs
Prepare to
create new markets
55© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Learn Without Limits in a Connected World

  • 1. Connected Learning Experiences Marc Lijour Director, Education | Industry Transformation http://ciscolearningexperience.cisco.com Learn Without Limits May 8, 2015 connecting People, Data, Things, Process
  • 2. 2© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidentialhttp://mashable.com/2015/04/25/stephen-hawking-hologram/Holographic Telepresence Learn Without Limits
  • 3. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2015 2020 Path Go
  • 4. Cisco Confidential 4© 2013-2014 Cisco and/or its affiliates. All rights reserved. Welcome to 2015
  • 5. 5© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential https://twitter.com/TuurDemeester/status/594269021429567488
  • 6. 6© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 7. 7© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 8. 8© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 9. Cisco Confidential 9© 2013-2014 Cisco and/or its affiliates. All rights reserved. Innovation- GranBaristo Avanti
  • 10. Cisco Confidential 10© 2013-2014 Cisco and/or its affiliates. All rights reserved. 50 Billion New Opportunities 50 Timeline 2010 2015 2020 10 20 30 40 50 BillionsofDevices Inflection Point 6.8 7.2 7.6 World Population 0 Billion “Smart Objects” 12.5 25
  • 11. Cisco Confidential 11© 2013-2014 Cisco and/or its affiliates. All rights reserved. https://www.youtube.com/watch?v=Kt5VulFqBm4
  • 12. Cisco Confidential 12© 2013-2014 Cisco and/or its affiliates. All rights reserved. The Internet of Everything (IoE) Networked Connection of People, Process, Data, Things People Connecting People in More Relevant, and Profitable Ways Process Delivering the Right Information to the Right Person (or Machine) at the Right Time Data Turning Data into Actionable Information Things Physical Devices and Objects Connected to the Internet and Each Other to Gather Data Source: “The Internet of Everything: A $19 Trillion Opportunity,” Cisco Consulting Services, 2014. IoE
  • 13. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 14. Cisco Confidential 14© 2013-2014 Cisco and/or its affiliates. All rights reserved. The IoE Opportunity for the Public Sector $4.6 Trillion (Between 2013 - 2022) IoE value is equivalent to about one-third of expected civilian labour productivity growth over the next 10 years. Public Safety and Defense $1.5T Connected Learning $258B Employee Productivity $1.8T Cost Reductions $740B Citizen Experience $412B Increased Revenue $125B Fuelled by:
  • 15. Cisco Confidential 15© 2013-2014 Cisco and/or its affiliates. All rights reserved. Portfolios and Solutions Connected Learning Campus Digitization Safety and Security Mobility Collaboration Cloud/Data Center Virtualization Safety and Security Smart+Connected Campus Cybersecurity Cisco Consulting Service Analytics Managed Services
  • 16. Cisco Confidential 16© 2013-2014 Cisco and/or its affiliates. All rights reserved. Amazing Learning Connected Learning
  • 17. Cisco Confidential 17© 2013-2014 Cisco and/or its affiliates. All rights reserved. 2014 (old world) 2015 (freeing the value of IoE) Learn without Limits Physical attendance with professors Learn from anywhere, and Teach from anywhere One-time instruction repeated ad infinitum Focus on higher order thinking in class & personalize Static, linear content; limited student control Collaborative learning before, during, and after class Manual (and static) data collection for research Access, analyze, and publish data from sensors & datasets Memorize, Apply, Communicate, Rinse, Repeat Learn to learn to achieve any dream goal Prepare for your dad's job Unlock the value of IoE to create new markets and jobs
  • 18. Cisco Confidential 18© 2013-2014 Cisco and/or its affiliates. All rights reserved. A Day on a Digitized Campus / City Source: Intel Cloud and Campus Wi-Fi Traffic Cameras Government Employees Working from Home Smart Grid Connected Courtroom Connected Squad Car Intelligent Digital Signage Communications Network Optimization School Safety School Optimization Municipal Operations and Control Center Connected School Connected City Hall Remote Adjudication Remote Expert For Government Services Connected School Bus Remote AdjudicationCorrections Optimization Connected Corrections
  • 19. Cisco Confidential 19© 2013-2014 Cisco and/or its affiliates. All rights reserved. Machine People Case Study – Sheridan College Tech and arts grads combine to create mobile app that shows real-time queues to improve service levels Tech and arts grads combine to create mobile app that shows real-time queues to improve service levels Analytics in Video Surveillance auto detect number of people in queue Increased visibility and choice leads to improved customer satisfaction People want to know expected wait times Privacy protected through use of hand drawn graphics
  • 20. Cisco Confidential 20© 2013-2014 Cisco and/or its affiliates. All rights reserved. Better Schools Campus Digitization
  • 21. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential #CiscoSmartT O Cisco Canada New Headquarters Smartest Building in North America
  • 22. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential $20M Cost Savings $20M Cost Savings Note: Cost savings based on nominal $50/RSF over a 10-year lease 40,000 SF Less Space 40,000 SF Less Space 75% Mobile Workers 75% Mobile Workers Cisco Connected Workplace Cisco Connected Workplace Canada’s New Smart + Connected Head Office
  • 23. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 24. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 25. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 26. Cisco Confidential 26© 2013-2014 Cisco and/or its affiliates. All rights reserved. How do we get there?
  • 27. 27© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Leading transformation Innovators Early Majority 34% Late Majority 34% Laggards 16% Early Adopters 13.5%2.5% Time of Adoption “Wired” Educators Charity Effective Educators
  • 28. 28© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Crossing the Chasm Innovators Early Majority 34% Late Majority 34% Laggards 16% Early Adopters 13.5%2.5% Time of Adoption ✔ Easier to use ✔ Reliable ✔ Equitable Access ✔ Easy to acquire & deploy ✔ Enables Personalized Learning ✔ Collaborative Barriers
  • 29. 29© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential why Collaboration why Now why Cisco
  • 30. 30© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Uniformity to Diversity Competition to Alliances Efficiency to AdaptabilityLeadership: Culture: Values: INDUSTRIAL AGE INFORMATION AGE Network of Ideas Individual Tasks
  • 31. Cisco Confidential 31© 2013-2014 Cisco and/or its affiliates. All rights reserved. PerformanceGainOpportunity Individual Task Performance “Network” Performance Target 2002 2012 2015 Team performance is necessary for success Corporate Executive Board: Achieving Breakthrough Performance in the New Work Environment HR Summit “The tension between orgs optimized for predictability and the unpredictable world they inhabit has reached a breaking point.” responsive.org Enter the agile enterprise
  • 32. 32© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Teams working together to reach a common goalCollaboration
  • 33. 33© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Static teams Employee Productivity Siloed Information Business as Usual Avoiding Students Team Effectiveness Embracing Students Transparency Innovation & Growth Agile Workforce Collaboration Effective Enables
  • 34. 34© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential why Collaboration why Now why Cisco
  • 35. 35© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Today Interdependent work Flexible, agile teams Team from anywhere Work with employees, partners, and customers Past Individual work Fixed, long-term teams Teams in the office Work mostly with employees The Way We Work Has Changed
  • 36. 36© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential A “one size fits all” approach has failed the modern agile worker Our existing tools and processes work just fine Not for us
  • 37. 37© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Employees just want to get things done but have created Collaboration silos Discuss Connect RecallShare
  • 38. 38© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Discuss Connect Share Recall For teams to excel they need a common platform that is pervasive and provides a seamless, connected experience
  • 39. 39© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential why Collaboration why Now why Cisco
  • 40. 40© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Reimagine Learning
  • 41. 41© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Leading Innovation Red Dot Design Awards Intelligent Proximity Cloud, Premises, and Hybrid Customer-Driven Agile Development Industry Standards Leadership
  • 42. 42© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Only Cisco Can Bring It All Together TEAMWORK TECHNOLOGY Unified Communications Customer Collaboration Conferencing Open & Interoperable Intercloud: Premises, Cloud & Hybrid Ecosystem: Partners & Cisco Services
  • 43. 43© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Every Desk Our mission is to provide a no-compromise collaboration experience to: Every Room Every Pocket
  • 44. Cisco Confidential 44© 2013-2014 Cisco and/or its affiliates. All rights reserved. SX20 SX80SX10 MX200 G2MX300 G2MX700MX800IX5000 Every Room
  • 45. Cisco Confidential 45© 2013-2014 Cisco and/or its affiliates. All rights reserved. DX70DX80 DX650 Every Desk 8800 7800
  • 46. Cisco Confidential 46© 2013-2014 Cisco and/or its affiliates. All rights reserved. Every Pocket
  • 47. It’s where teams come together to discuss, connect, and share Rooms for everyone Enables the agile worker Better together Consumer ease with IT manageability Mobile and desktop Clients Spark for Mobile Messaging & Team Collaboration
  • 48. © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Collaboration Platform as a Service Open to developers developer.cisco.com
  • 49. Cisco Confidential 49© 2013-2014 Cisco and/or its affiliates. All rights reserved. Experience Is More Than a User Interface Software Hardware Infrastructure Network Experience
  • 50. Cisco Confidential 50© 2013-2014 Cisco and/or its affiliates. All rights reserved.
  • 51. 51© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential of Fortune 500 Use Cisco® Collaboration 95% Cisco Endpoints 72 Million Cisco WebEx® Minutes per Month 2.7 Billion Cisco Collaboration Customers 200,000 Cisco Jabber® Seats 26 Million Leading Execution Cisco Contact Center Agents 3.3 Million
  • 52. 52© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential One Final Thought…
  • 53. 53© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  • 54. Cisco Confidential 54© 2013-2014 Cisco and/or its affiliates. All rights reserved. Prepare for new jobs Prepare to create new markets
  • 55. 55© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential