1. Stefanini Corporate Presentation
© 2011 Stefanini/TechTeam Proprietary and Confidential 1

2. Overview
GLOBAL PRESENCE • Over 60 offices in 28 countries (Americas, Europe, Africa, Asia and Australia)
• Global Headquarters in Sao Paulo, Brazil; U.S. Headquarters in Detroit, Michigan;
EMEA Headquarters in Brussels, Belgium
• Founded in 1987
CORE SERVICES • Onshore, nearshore, and offshore outsourcing, IT consulting, systems integration,
and strategic staffing
WORKFORCE • 13,600+ employees globally
FINANCIALS • 2011 global expected revenues: USD $750M
• CAGR of 31% over the last 10 years
QUALITY • SEI – CMMI Development Centers
• Cobit, ITIL, Lean Six Sigma, Project Management Institute
• ISO 9001:2008
• “Leaders Quadrant” – Gartner Magic Quadrant, Help Desk/Desktop Outsourcing
EXPERIENCE • Over 450 active clients globally across several industries
• Large international customer portfolio – more than 200 multinational clients
© 2011 Stefanini/TechTeam Proprietary and Confidential 2

3. Global Presence
Denmark Germany Italy Romania
Belgium
U.K. Poland Sweden Switzerland
Canada
Portugal
France
U.S. Spain
Mexico China
Philippines
Brazil
Argentina
India
Chile
Angola
Colombia Thailand
Panama Australia
Peru
Venezuela
© 2011 Stefanini/TechTeam Proprietary and Confidential 3

4. Annual Revenues
• Strong financial stability USD 764
• Sustainable growth Million
• Zero net debt
USD 600
Million
• 90% growth rate accumulated in 2008 and 2009
• Revenue tripled in size the past 3 years (almost
200% growth)
USD 380
Million
USD 265
Million
USD 201
USD 163 Million
USD 128 Million
USD 105 Million
USD 93
USD 76 Million
USD 60 Million
USD 40 Million
Million
USD 10
Million
Million
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 (E)
© 2011 Stefanini/TechTeam Proprietary and Confidential 4

5. Service Offerings
SYSTEMS INTEGRATION
MANAGED SERVICES CONSULTING
AND DEVELOPMENT
IT Infrastructure Outsourcing Custom Software Development SAP Consulting Services
• Service Desk • Mainframes – IBM • Implementation
• Desktop Management • Web Environment • Roll-Out/Upgrade Projects
• Data Center Management • Client Server
• Mobile Device Applications Oracle ERP Consulting Services
Application Lifecycle Management • Implementation
• Support Systems Integration Projects (SOA) • Roll-Out/Upgrade Projects
• Maintenance
• Development Content Management Portals Spot Consulting
• Vignette
BPO • Sharepoint Architecture Consulting Services
• Finance and Accounting • SAP (SOA)
• Human Resources • Websphere
• Document Processing Business Intelligence
• Customer/Product Support Infrastructure Projects
• eClinical Support
CA Technologies ITSM Tools
Strategic Staffing – Applications, Infrastructure, ERPs
SAP – Oracle – JD Edwards – Dot Net – ASP – Cobol – Java/J2EE – SQL Server – LAN/WAN/NW Adm – NT Support – UNIX – Web
Methods – Weblogic – Service Desk Support Tier I, II and III – C, C#, C++, PL/SQL – VB – Visual C++ – PMP – Cognos – TM1 –
Oracle – Sharepoint – BizTalk – Xgen – Forms – SAS – PL/SQL – Documentum – CICS – DB2 – MVS – Natural – Rational – QA –
Testers/Test Analysts – BASEL I and II – and more
© 2011 Stefanini/TechTeam Proprietary and Confidential 5

6. Human Resources
Profiles Platform
Trainee
more than 13,600 Employees
15% Mainframe
9,200 South America – 2,400 North America – 1,400 EMEA – 600 APAC 30%
45 %
Experience 10 %
40 % 60 %
Expert Client Server
Web/Mobility
Planning and Monitoring High Rate of Retention of Talent Customer Services
Career
• Onsite HR functions
• Periodic reviews
• Selection (query, logistics of hiring, training)
• Technical training and behavior 89% • Monitoring Reports
• Support and coaching
• Training (peer, shadowing)
• Job Rotation
© 2011 Stefanini/TechTeam Proprietary and Confidential 6

7. Stefanini’s Industry Recognition
• 2010 The Global Outsourcing 100
– Among the World’s 100 Leading Outsourcing companies by the IAOP as published on Fortune
Magazine
– Top 20 provider for the Discrete Manufacturing Vertical
– Top 5 – Leaders in South America
• Datamonitor’s Black Book of Outsourcing – #1 Latin American ITO Service Provider
in 2009
– Ranked 1st place in 9 out of 18 categories
• Datamonitor’s Black Book of Outsourcing
– 1st Place – Best Latin American ITO service provider in 2009
• Frost and Sullivan – Excellence in Globalization 2010
2010 – In recognition of Stefanini’s international expansion and the company’s best practices
• Nearshore Americas
– Marco Stefanini (President and Founder) and Antonio Moreira (Stefanini TechTeam
Subsidiary CEO) ranked among the 50 most influential executives in the Nearshore
Outsourcing Industry
• South Florida Business Journal 2010 and 2011
– Top 3 Largest International IT Consulting Firm
© 2011 Stefanini/TechTeam Proprietary and Confidential 7

8. Stefanini’s Industry Recognition
• Gartner
– “Leaders Quadrant”: Help Desk Outsourcing, North America
– “Leaders Quadrant”: Desktop Outsourcing Services, North America
– “Visionaries Quadrant”: Help Desk Outsourcing, Europe
Help Desk Outsourcing – N. America Desktop Outsourcing – N. America Help Desk Outsourcing – Europe
The Magic Quadrant graphics were published by Gartner, Inc. as part of larger research notes and should be evaluated in the context of the entire report. © 2009/10 Gartner, Inc.
• Datamonitor’s Black Book of Outsourcing
– Global Top 50 Outsourcing Provider for three consecutive years
– #1 Globally in Help Desk Outsourcing for Tier 1 and Mid Tier customers
– #1 Globally in IT Infrastructure Outsourcing for Mid Tier customers
© 2011 Stefanini/TechTeam Proprietary and Confidential 8

9. Stefanini Values & Why Stefanini
Value What it Means How the Client Benefits
Client Focus Adopt flexibility, personalization, global Implement a global relationship
scalability and availability model built for customization and
tailored to unique customer
needs
Transparency Follow the foundation of the Establish enduring relationships
and Ethics organization based on trust and performance
Results Orientation Measure mutually defined business Deliver to our commitments
objectives and performance to desired
results
Efficiency and Define the right actions with a lean Provide consistently high quality
Effectiveness organization and reduced costs support on time with lower cost
People Orientation Place people before technology Leverage high-performance
teams
Sustainability Generate value in a sustainable Create a business climate for
manner for stakeholders, society and long-term success
our employees
© 2011 Stefanini/TechTeam Proprietary and Confidential 9

10. Thank you for your consideration!
Fabio Back Marcelle Laranjeira
Director, Business Development Account Manager
fback@stefanini-usa.com mlaranjeira@stefanini-usa.com
Office: (954) 556-6444 Office: (954) 832-3660
© 2011 Stefanini/TechTeam Proprietary and Confidential 10