EXPERT INTERVIEW with Marc Alt on the future of sustainability within the airport. Special Report for Schiphol Airport, Amsterdam via Out Of Office, Amsterdam.

1. Table of Contents
Management Summary 2
Reading Summary 6
Chapter 1: Schiphol Now 7
Chapter 2: Vision Air 2025 11
2.1 Meet The Passengers 12
2.2 The Asian Passenger: Focus on China 14
Conclusion 16
Expert Essay ‘The Schiphol Effect’ by John Weich 17
Chapter 3: The Macro Trends: Information, Restoration, Destination 19
3.1 Information 21
Expert Vision ‘Future Of Technology’ by Michel Zappa 32
3.2 Restoration 33
Expert Interview ‘Future Of Sustainability’ by Marc Alt 42
3.3 Destination 43
Expert Interview ’Future of Way-Finding’ by Jiska van Veen 47
Expert Interview ‘Future Of Luxury’ by Andria Mitsakos 52
Conclusion 53
Chapter 4: Think Tank 54
4.1 The Inner Circle 56
4.2 The Second Circle 61
4.3 Opportunities Knock 63
4.4 Next Steps 67

2. 3.
3. The Macro Trends
The Macro Trends:
Information, Restoration, Destination
3.1 Information
Adaptive Solutions
The Rise of the Mega-systems
Multi-sensory
Expert Vision: Michel Zappa
3.2 Restoration
Off the Grid
Authenticity
Wellness Before Illness
Next Gen Sustainability
Expert Interview: Marc Alt
3.3 Destination
The New Luxury
The Maker Economy
Gained Time
Expert Interview: Andria Mitsakos
Conclusion
Out Of Office is looking at a convergence of three macro trends for the airport
of the future. Information, Restoration, and Destination, capture a range of
lifestyle experiences that move beyond the simple business/economy divide
that exists currently. The future passenger is becoming more fragmented and
specific and can be understood through these super-drivers.
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3. EXPERT INTERVIEW
404 EXPERT INTERVIEW FUTURE SUSTAINABILITY
Q: You’ve done a lot of work with water and greenhouses using waste-heat exchange encourages the use of re-useable water Unfortunately, irregularities in the carbon-
gardens. How can these natural elements from HVAC systems. This could provide most bottles over disposable. Again, this small offset market have damaged the movement
be incorporated into the radically artificial of the produce required for restaurants and amenity increases the passenger’s sense toward carbon offsetting. It still remains
environment of the airport to improve way- vendors on-site, reducing trucking, spoilage of control and level of education and leaves an opportunity to engage the traveller with
finding and waiting, and reduce stress of and improving freshness and nutritional a lasting favourable impression of both the a customer-facing amenity, again offering
the traveller? density. airline and the destination. a sense of control and an opportunity
for education within the context of the
404 EXPERT A: Global architecture firms are already Q: And within the airport ecosystem, in By 2025 I’d love to see net zero, passive and airport experience. I’m excited to see the
INTERVIEW incorporating gardens, interior landscape relation to the passenger in transit, where restorative building standards adopted. continued development of mobile apps to
With Marc Alt on the
architecture and living systems into do you see the major opportunities for This would involve the construction or facilitate ride-sharing, P2P connectivity and
future of sustainability
within the airport. holistic designs aimed at tapping nature’s decreasing impacts? retrofitting of living buildings that operate productivity. Down the road, I see a more
ability to clean air, provide a biophilic [the in closed-loop water and energy loops. effective system such as the pervasive
Marc Alt is a business instinctive bond between humans and A: Retail, dining, relaxation, and productivity The ultimate achievement would be and seamless integration of multi-modal
consultant and lecturer
living systems] atmosphere and improve are areas of focus and opportunities for 100% food-waste and packaging capture transportation hubs, connecting travellers
who has worked with MINI
relaxation indoors. Vertical gardens and introducing improved user experience and composting, and the use of biogas between airports and the urban core,
USA, Volvo, AECOM and
Ogilvy Earth in the areas extensive plantings improve indoor air connected to healthy and sustainable “digesters” to convert waste methane, C02 electric vehicle charge points in airport
of sustainability and quality, filter toxins and improve the energy lifestyles. Modern terminals are currently and other gases into energy for on-site use. parking lots, and EV car sharing networks,
design. He is based in New efficiency of large air-handling systems. outlets of smaller gourmet food vendors And of course 100% clean energy produced providing numerous options for low-impact,
York City and Southern
Plus, the biophilic response of relaxation who emphasise organic, locally sourced on site via solar, wind, geothermal, hydro, low-carbon personal mobility.
California (marcalt.com).
in the presence of plants and landscaped ingredients and airports will continue fuel cell and waste-gas.
Favourite place: environments is a design opportunity to introduce improved recycling and And, of course, overall reduction in air travel
In nature in overall sensory branding of airport composting of food service items and food Q: The biggest carbon loads in travel to improvements in on-line collaboration,
Most like to meet: environments. waste. This helps establish a sense of place come from the actual flight. How can the conferencing and transition to borderless
A beautiful stranger and gives the passenger a greater sense of consumer be engaged within the terminal live/work lifestyles.
Never travels without: A great example of this is the design of choice, control and engagement. experience to control or offset their
A Zen mind the new terminals at Incheon airport, individual impact?
scheduled to open in 2017, that incorporate A low cost and high impact example of
a lot of interior green landscaping. Taking sustainable design thinking appears as A: As a mechanism for individual action to
it a step further, in the near future it water refilling stations offered by Virgin address travel footprint, the carbon offset
will be viable to engage in on-site food America in San Francisco International’s sits at the periphery, adopted only by the
production via temperature-controlled LEED certified Terminal Two. This of course most engaged eco-conscious traveller.
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