2. Prepared By
Manu Melwin Joy
Research Scholar
School of Management Studies
CUSAT, Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
Kindly restrict the use of slides for personal purpose.
Please seek permission to reproduce the same in public
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4. Complementary transactions
• According to Dr. Berne, these
transactions are healthy and
represent normal human
interactions.
• As Berne says in Games People
Play “communication will
proceed as long as transactions
are complementary.”
5. Two other possibilities for complementary
transactions are
• Parent to parent.
• Child to child.
Recollect a complementary transaction in
your life with P to P and C to C
transaction.
Go ahead and draw a transactional
diagram for each.
Think of words to fit the stimulus and the
response in each case.
Activity
6. 0 0
CP
A A
S
R
FC to NP, NP to FC complementary Transaction
NP
AC FC AC FC
CP NP
Detailed analysis of transaction by using the functional model
7. First rule of communication
As long as transactions remain complementary,
communication can continue indefinitely.
8. • Get into pairs and role
play each kind of
exchange (A to A, P to C, C
to P, FC to NP, NP to FC).
• See how long you can
keep going in a chain of
parallel transactions.
Activity
9. How to change one’s ego state?
There are three ways of changing ego states.
1. Behavioral way – imitate behaviors which have
been identified as parental, adult and childlike.
2. Phenomenological way – Separate your real self
from operating in the same ego states as your
executive self and to keep it in Adult as monitor for
what you are doing and then shift ego states in
your executive self, first to parent, then to child
and finally to adult.
3. Historical way – Use memories of childhood and
make comparisons with concrete situations you
had then which now seem to have some
connection and then imitate a parental figure or
yourself as a child, to be in the here and now.
10. • Think about a situation where
you have felt locked into a
familiar uncomfortable groove
of parallel transaction with
someone. Using the functional
model, locate the ego states
you and the other person have
been coming from.
• Now work out at least four
ways you could use you ego
state options to cross this flow
of transaction.
• From this list. Select on which is
safe.
Activity