The key elements of QM master data include material master records with a QM view, basic quality data like catalogs and inspection methods, and master inspection characteristics. Inspection plans define the inspection operations, characteristics, and test equipment for materials. The inspection plan structure is similar to a routing and plans are assigned to inspection lots by material, plant, vendor, and other attributes. This master data provides the foundation for quality planning and inspection processes in SAP QM.

1. Quality Management Overview
Elements of SAP Quality Management
QM Integration with other SAP Modules
QM Processes in Logistics Supply Chain
Procurement, Production & SD
- Objectives

2. Functions In Quality Management Module

3. Elements of Quality Management Modules

4. Quality Planning

5. Quality Planning covers the following functions:
General master data (for example, material master, batch
data, vendor master records)
QM specific master data (for example, master inspection
characteristics, inspection methods, sampling procedures)
Inspection planning functions (for example, inspection
plan, material specification)
Quality Planning will be covered in Detail In QM
Master Data....
Quality Planning

6. Quality Inspection

7. Quality Inspection- Lot Creation

8. With Inspection Plan Without Inspection Plan
Create Inspection lot
Select inspection plan
Calculate samples
Print Shop Papers
Record characteristic results
Record defect data
Specify Sample size
Make Usage decision
Calculate Quality Score
Update Quality Level
Carry out follow-up action
Specify Quality Score
QM Inspection Processing- Work Flow

9. The inspector can :
Record the Results for
Planned or Unplanned
Inspection
Characteristics
Record the Confirmed
Defects
Valuate the
characteristics
Quality Inspection- Recording Inspection results

10. Quality Inspection- Recording Inspection results-QA32

11. Quality Inspection- Recording Inspection results-QA32

12. Quality Inspection- Recording Inspection results-QA32

13. Quality Inspection- Defects Recording

14. Quality Inspection - Usage Decision

15. Quality Inspection - Usage Decision-QA32

16. Quality Control

17. Quality Control – SPC Quality Control Charts

18. Quality Notification

19. Quality Notifications are used to for recording, correcting
& preventing Nonconformities during
Procurement (Q1)
Production (Q2)
Customer complaints(Q3)
Quality Notification

20. Problem Management via Notifications
Execution
Inspection
Tasks
Problem
description
Defects
Causes
Analysis
Solutions
Process improvement

21. Quality
Certificate

22. Quality Certificates

23. QMIS

24. STANDARD ANALYSES FLEXIBLE ANALYSES
lots
vendor
material
customer
Information Structures
defects
notifications
Quality Management Information System

25. QMIS – Info Structures & Standard Analysis

26. PPPPMMMM
PurchasingPurchasing RequisitionRequisition
Inventory mgmt
Goods receipt
Stock transfer
Goods issue
Inventory mgmt
Goods receipt
Stock transfer
Goods issue
Shipping
Billing
Shipping
Billing
SDSD
Invoice
verification
Invoice
verification
Warehouse
management
Warehouse
management
Inspection lotInspection lot
QMQM Inspection lotInspection lot
Print insp. instructionPrint insp. instruction
Results recordingResults recording
Usage decisionUsage decision
Basic dataBasic dataBasic data
Test equipment
management
Test equipment
management
PMPM
Production
planning
Production
planning
Reqt planning
R-cut capacity
planning
Reqt planning
R-cut capacity
planning
Planned
Orders
Planned
Orders
Opening
period
Opening
period
Order:
-C reation
- Release
-C onfirmation
Order:
-C reation
- Release
-C onfirmation
Shop floor
control
Capacity
leveling
Shop floor
control
Capacity
leveling
CAMCAM
MaterialsMaterials
VendorsVendors
RoutingsRoutings
DocumentsDocuments
Inspection plan
Characteristics
Insp. methods
Insp. catalogs
Test equipment
QM Integration within Logistics Chain

27. QM Processes in Logistics Supply Chain
Procurement Production Sales Servic
•Release Vendor
•Manages the release
status of supply
relationship
•Triggers goods receipt in
inspections.
•Quality Score
•Vendor
Evaluation
•Quality
certificates/Notifica tions
•Manages problems in
procurement
•Manages vendor related
technical delivery terms &
quality assurance plan
•Quality Audit
•Integrates
inspection planning
& work scheduling
•Triggers inspection
during production
•Supports
integrated
confirmation of
quality/operating
data
•Inspection points
•Partial lots
•Control charts
•Problem
notification
•
Triggers
inspection lots at
delivery.
•Quality
certificates.
•Customer
complaints

28. Technical
delivery
terms
Vendor
evaluation:
qualityscore
audits
complaints
QAagreements
Certificates
Vendor release
(Q-Info)
Inspection at the
vendor’s
premises
GR inspection
Dynamic
modification
Inspection stock
Defects,
Nonconformities
Q-Notifications
The procurement chain
QuotationQuotation Vendor selectionVendor selection Purchase orderPurchase order Goods receipt
QM – Procurements

29. GRGR
Inspection
Lot
Inspection
Lot
Sampling
Scheme
Sampling
Scheme
Inspection
Plan
Inspection
Plan
InspectionInspection Results
Recording
Results
Recording
Usage
Decision
Usage
Decision
Followup
Action
Followup
Action
MIC I. Methods
QM in Procurements – Business Process View

30. Production Planning and Control
Result
recording
Usage Decision
Stock
movements
ProductionProduction
planningplanning
Production order Order confirmation Goods receipt
Routings Inspection lots
with
insp. Points
Sample
calculation
Process
control
QM in Production

31. QM in Production – Business Process View

32. Quality
information
Inspection
lots
Certificates
Customer
Complaints
Service
Sales and Distribution
Sales order Delivery Service
QM – Sales and Distribution / Service

33. Quality Inspection in SD

34. We have understood the following :
Elements of SAP Quality Management
QM Integration with other SAP Modules
QM Processes in Logistics Supply Chain
Procurement, Production & SD
Summary

35. QM Master Data

36. At the end of this session You will understand the
details on QM Master Data:
Material Master -QM View
Basic Data -
Catalogs, Inspection Methods, Master Inspection
Characteristics
Inspection Plan
Objectives

37. Master Data in QM

38. Views of a Material Master Record

39. Quality Management View

40. Quality Management View – General Data

41. Quality Management View – Procurement View

42. Material Master - Summary
QM specific data is maintained at the plant level
For every inspection type appropriate indicators
are selected. Default settings for each inspection
type are set. Inspection type specifies how an
inspection to be carried out.
The inspection type is assigned to inspection lot
origin For the inspection lot origin, goods receipt
for PO, you can find the following inspection
types.
-Model series
-Preliminary series
-Production series

43. Inspection catalogs are created in QM module
Components of catalogs are
- Codes, Code groups, Selected sets & Codes
Unstructured Description of inspection results, observations, or
decisions made during inspection are coded to evaluate similar
information. Easy to evaluate such non numeric data in codes.
Evaluate descriptions such as cracked, dented, damaged,
defectives in terms of codes.These coded descriptions are
managed in catalogs.
Assign these codes to master inspection characteristic &
characteristics in the inspecti on plan.eg. Using code groups &
selected set codes.
Codes are used to record inspection results/defects/defect
location.
Codes are used to make usage decision and carry out
evaluation.
Codes for Task,Events,Causes, etc are used in notifications.
CATALOGS

44. Surface attribute Color Packaging Material
Code group 1
Catalog Type 1
Characteristic
attribute
Gr. Code 1
Clear
Gr. Code 1
White
Gr. Code 1
Foam
Gr. Code 2
Frosted
Gr. Code 2
Red
Gr. Code 2
Wood-wool
Code group 2 Code group 3
Hierarchy of Catalog

45. Code Groups and Codes

46. Code group
Valuation
all OK
OK - other
not OK - other
dirty all OK soaked
sticky OK - other dented
not OK - other undamaged
tornSet codes for the selected set
"Condition of pencil packaging"
Selected set
Code group
Structure
solid
damaged
crushed
has holes
Code group
Surface
even
dirty
sticky
smooth
Characteristic attributes
Catalog type 1
Selected Sets

47. Selected Sets and Set Code

48. Inspection Method

49. Version 1 Version 2
Time axis
Valid from
01-01-02
Today Valid from
20-02-02
Validity of an Inspection Method

50. Inspection characteristic describes WHAT needs to be
inspected.
MIC can be either Qualitative or Quantitative and
intended for repetitive use.
Catalogs & inspection Methods are assigned to MICs
Defect Catalogs are assigned in case Defect Recording is
required.
Control Indicators defines the parameters for Result
recording of the MIC & Result analysis.
Master Inspection Characteristics

51. Master Inspection Characteristics

52. Create Master Inspection Characteristics

53. Control Indicators for the Inspection
Characteristic

54. Assign. the insp. cat. to master insp. char.

55. Validity of an MIC Version Management
Version 1 Version 2
Time axis
Valid from
01-01-12
Today Valid from
20-02-12

56. An inspection characteristic describes the inspection
requirements for materials,parts and products.
To standardize inspection planning, master inspection
characteristic can be defined.These can be used in
different inspection plans.
Where used lists and replacement functions support the
inspection planner in the maintenance of master data.
Changes are documented using version management.
Master Inspection Characteristics - Summary

57. A sampling procedure is a procedure by which the
sample size is determined for an inspection
Sampling procedures are defined at characteristic
level
Sampling procedures are maintained at client level.
Sampling Procedure

58. •Description/Identifier
Initial screen
Assignments
•Texts
•Sample Type
•Valuation mode
•With inspection points
•Block indicator
Special conditions
•Sampling scheme
•Control chart
•No stage change
•Independent multiple samples (no.of samples)
.
Creating a Sampling Procedure

59. Sampling Type Valuation Mode
...defines how the sample
is determined
•Fixed sample
•100% Inspection
•Sampling scheme
• % based sample
…defines rules for accepting
and rejecting
•Attributive inspection based on
no.of nonconforming units/defects
•Variable inspection (s- method)
•Attributive code
•Manual valuation
•Mean value within the tolerance
•SPC inspection
Sampling Plan
•Sample size n
•Acceptance no. c
Independent of
lot size
Correlation sampling Type - Valuation Mode

60. A sampling scheme is an arrangement of sampling plans (in
sampling tables) for accepting the characteristics of an
inspection. A sampling plan defines the sample scope and the
acceptance criteria
Acceptance Number and Rejection Number serve as criteria
You assign a sampling scheme to a sampling procedure
Sampling Scheme

61. Creating a Sampling Scheme

62. Example : Determining the Sample Size

63. In order to adapt the inspection to the expected
quality level, the inspection scope can be modified
dynamically. The inspection scope is adapted to the
current quality level with the help of sampling
procedures and dynamic modification rules
SAP’s Quality Management (QM) module supports the
inspection planner in setting up and maintaining the
data needed for monitoring of quality levels. The QM
module also takes over the function of maintaining the
inspection history
Dynamic Modification Rule

64. Dynamic Modification

65. Create Dynamic Modification Rule

66. Dynamic Modification at Lot Creation

67. Sampling procedure Dynamic modification rule
•Assignment only to the
characteristics
•Assignment
•At header level
•At characteristic level
Inspection Plan
Header
Operation
•Characteristic 1
•Characteristic 2
Dynamic Modification in the Inspection Plan

68. When a quotation or purchase order is created, the system
checks whether a Q-info record is required and available for
the combination of material and vendor. A check is made to
determine whether the purchase order can be released
Specify a status profile for releasing the supply
relationships as well as the QM system of the material-
vendor combination in the Q-info record
Decision on whether to deactivate the goods receipt
inspection or perform a goods receipt inspection and/or
source inspections
Quality Information Record

69. Q Info record is maintained at material,plant,vendor
combination level.
Prerequisites:
1)Material for the plant is defined
2)QM in procurement with appropriate control key must be
assigned.
3)Vendor must exist in the system.
If a quality assurance agreement or a vendor release is
required,you must create a Quality Information record.The Q-
info record controls further processing of the material.
Prior to quotation/P.O creation ,system checks availability of
Q-info record.System also checks if vendor, material
combination is blocked or released for quotation/P.O/G.R
The Q-info record is created only after you maintain the QM
data in the material master.The master record for the vendor
must also be available.
Q - Information Record

70. Inspection Plan – QM Basic Data & Inspection Plan Structure

71. Creating Inspection Plan-QP01

72. Creating Inspection Plan-QP01

73. Material
A
KopfOperation 20
Insp. characteristic
20Insp. characteristic
Kopf
Work Center
Header
Operation 10
Inspection Plan Structure

74. 1
2
6
5
4
3
Material
Material
Plan group counter
Usage
Planner Group
Plan Status
Lot Size
Plan Header
Inspection Plan Header

75. Inspection Plan – Inspection Operation

76. Following data screens to be filled to create a Inspection plan
-Create Inspection Plan-Initial screen (T.Code QP01)
-Create Inspection Plan-Header Details
-Create Inspection Plan-Operation Overview
-Create Inspection Plan-Characteristic Overview
-Assign PRT to characteristic ifrequired
-Assigning Inspection Planto Material & Plant
-Assigning materials vendors/customers at the plant level
Preparation of Inspection Plan

77. Inspection Plan may not get assigned to the lot
-When more than one plan is available
-When there is no plan for the material
Go to the QP03 (display Inspection plan) & verify above.
If Inspection Plan is to be made
-Check whether available generic plan can be assigned,if yes,go
to QP02(change Inspection plan) of generic check list &assign
the same to the required item.
Assignment of the plan to the inspection lot
-Go to Inspection lot change
-Assign the appropriate inspection plan to the lot(by clicking
the next screen.Message indicating inspection plan is
revised.Sample calculated should appear).
Assigning an Inspection Plan to the Inspection Lot

78. An operation is carried out at awork center (a work operation or
inspection operation)
The work center is assigned to a cost center in the master record.
The output of a work center is valuated by cost rates.Cost ratesare
determined by the assigned costcenter and the activity types.
Inspection Plan- Work Center

79. Inspection Plan - PRTs/Test Eq
PRTs/Test equipments are assigned to Inspection operation and then to
inspection characteristic. The PRTS/test equipment can be printed on
the inspection instructions of the corresponding characteristic of a
Inspection Plan.
The PRTs/test equipment can be displayed in results recording.
The PRTs master data is maintained as material master data
Production Resource Tool

80. Task listTask list
Operation 10Operation 10
Operation 20Operation 20
Operation 30Operation 30
PRTs/Equipment 1PRTs/Equipment 1
PRTs/Equipment 2PRTs/Equipment 2
Inspection Plan – Assigning PRTs/ Test Equipment

81. Inspection Plan - Summary
The Inspection Plan and Routing have identical structure.
The inspection plan is selected by the system based on
material, plant, vendor,customer,group,group
counter,Task list usage &status .
The inspection plan is used to specify the inspection
operation,the characteristics to be inspected for each
operation and the test equipment to be used.
The Inspection Plan is assigned to inspection lot for every
Inspection Type The Inspection lot is created under each
Inspection Type for which Inspection Plan is assigned by
the system automatically or manually.

82. We Have Understood the following :
Material Master - QM View
Basic Data -
Catalogs, Inspection Methods, Master Inspection
Characteristics
Inspection Plan
Summary