Innovative Policing in Kerala

1. Community Participation for
Effective Service Delivery at
Police Station Level

2. Police Stations are the most important
institutions in Policing, but over the
years, we have undermined the
importance of police stations…. and the
present effort is to bring it back into
focus, by making it an effective tool
of Service delivery.

3.  All India Level- Out of a total Police Force of nearly
25 lakhs in States and CPMFs, and a total of 12,500
odd Police Stations. We find that only around 4 lakh odd
Policemen are working in the police stations.
Around 876 Police Stations have a strength of less
than 10 policemen.
In other words of the total police force only 15 % is
available for police Stations nationally, including CPMF
and 25% if only State Police are taken into account.
In Kerala, the percentage of Policemen in Police
Stations is 56.5 %
Presently we have 450 Police Stations and a strength
of 46000 policemen.
Police Station - Strength

4. Strengthening the Police
Station- Objectives
To bring it
out of the
Colonial
Culture
To make it an
effective tool of
Service Delivery

5. Objectives- Change What ????
Police Brutality
Unprofessional
Third Degree Corruption
Bad Behaviour
Colonial Sub culture

6. Police Station
Duties
Guard
Tappal
Reception desk
Law and Order Intelligence
Wireless
WriterPetition enquiry Investigation
computer
Waiting
Beats & NP
copying

7. Police Additional functions
ProtectionSabrimala
Garbage Issues
Anti Terror
Financial Frauds
Cyber Crime
IPR Issues
Environmental Crimes
Entertainment
Policing
Student issues
Mafia
Tourism
traffic

8. Police Station Strengthening-A
Multi faceted change- Targets
 Increase in strength
 Polite behavior
 Neat and tidy work Environment
 Providing latest equipments & facilities
 Community Policing
 Policing as a service delivery
 Improving Investigation standards
 Securing the lives and property
 Accounting of each complaint
 Quick redressal of grievances
 Financial Stability for Police Stations

9. The Police Act broughtThe Police Act brought
Police Stations to thePolice Stations to the
crux of policing.crux of policing.
The Act incorporatesThe Act incorporates
crucial role of the Policecrucial role of the Police
Stations as a ServiceStations as a Service
delivery Unit.delivery Unit.
THE KERALA POLICE ACT 2011

10. Police Stations to be People Friendly & Emphasis on Service Delivery……Police Stations to be People Friendly & Emphasis on Service Delivery……
Sec. 6: in every PS, the Government should ensure:Sec. 6: in every PS, the Government should ensure:
Adequate manpower ;Adequate manpower ;
Proper infrastructure ;Proper infrastructure ;
Public Reception Area ;Public Reception Area ;
Sufficient storage space;Sufficient storage space;
Safe custody of persons;Safe custody of persons;
Communication facilities;Communication facilities;
Sufficient Mobility;Sufficient Mobility;
Sufficient Security;Sufficient Security;
Forensic equipments &Forensic equipments &
WeaponryWeaponry..

11. Sec. 7: citizens shall have right to efficient service at the PSSec. 7: citizens shall have right to efficient service at the PS
Efficiency becomes a service responsibility andEfficiency becomes a service responsibility and
duty to public, under law.duty to public, under law.
Providing responsible service to the Citizens

12. -peaceful entry;
-reception;
-meeting the SHO;
-to give information;
-privacy for women;
-women police for women complainants;
-receipt acknowledging complaint;
-information on stage of investigation or enquiry;
-recording of the complaint in the GD;
-knowing whether a person is in custody.
Sec 8 gives the following
rights to public at every
PS.
Police Stations to Respect the Rights of Public

13. Compulsion on police for good conduct and behaviourCompulsion on police for good conduct and behaviour
Sec. 29 : mandates
courtesy, propriety,
compassion,
polite language,
sympathy for victims,
consideration for needs
of women, children, senior
citizens & the differently
abled,
avoidance of unnecessary
show of aggression.

14. .
2. CIVIL POLICE CADRE- UNIFIED STRENGTH
Unification of the Local Police and AR’s,
which helped in getting more strength in
the stations and reduced many routine
and institutional duties

15. A proper Reception desk, manned with
specially trained police personnel has
been provided in all Stations
RECEPTION DESKS
Sentry with Rifle, replaced
with sentry with Pistols

16. Vanitha Desk/ Senior Citizens Desk

17. Police should
treat victims and
witnesses with
due regard and
politeness.
Police In service Training to ensurePolice In service Training to ensure ...................
Police must appear as the
guardians of the weak.
Courteous
behavior, which is
the pre requisite to
any successful
force

18. Satisfied Staff- Assured Promotions
The posts of Grade HC’s,
Grade ASI’s, Grade SI’s were
created, which assured
promotions to all men after a
definite period of Service.
This helped in getting a
satisfied and motivated force

19. Tourism Police- In
Police Stations having
Tourism hotspots
Special Purpose Wings created in Police Stations
Highway Police- In
Police Stations having
National Highways

20. Division of Crime and Law and order Wings
Done in all the police Stations in the three cities of
Kochi, Thiruvananthapuram and Calicut
Is being extended to around 200 more police stations
this year.
Crime Wing L & O Wing

21. Improving InvestigationImproving Investigation
More Officers for
Investigation.
Use of scientific
techniques of
Investigation.
Budgeted funds for
Investigation
Regular training on
Investigation skills

22. Beautification of Police StationsBeautification of Police Stations

23. Neat and tidy surroundings…………..

24. Conference Hall inside a Police Station

25. Police Station Compounds

26. Proper Maintenance of Buildings…………

27. Non traditional Building Designs……………

28. Public participation in policing……..