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Photo by Gulfu - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/35092241@N03 C...
In a Breaking News Situation:
Social searches should be one of the first
things you do.

Within just a few minutes of a bre...
Super Search: Twitter.com/search-advanced
Keyword Searches: Think Like a Human
I’m OK
I got out
I’m safe
I’m fine
I just saw
Keyword Searches: Find the Highlight Words
My lives there
My works there
My flying today
My on that plane/train
My was ther...
Breaking News Checklist
ü Open many keyword searches using several
keyword combinations
Breaking News Checklist
ü Open many keyword searches using several
keyword combinations
ü Monitor existing Twitter lists
Twitter Lists Are Your Friend
Breaking News Checklist
ü Open many keyword searches using several
keyword combinations
ü Monitor existing Twitter lists...
Breaking News Checklist
ü Open many keyword searches using several
keyword combinations
ü Monitor existing Twitter lists...
In-Depth Search: Twxplorer.knightlab.com
Super Search: Storyful Multisearch Plugin
Geo-location Search: Groundsignal.com
It Never Hurts to Ask
Putting Facebook to Work
•  Find the timeline of a person in the news
(and/or a potential source)
•  Find associates and f...
Facebook: What Our Pages Say About Us
•  Name
•  Hometown
•  Phone
•  Email
•  Username
•  Current/Previous jobs
•  Curren...
Putting Facebook to Work: Graph Search
http://bit.ly/customfbsearch
Building a Better Graph Search
The Facebook accounts of Yvonne and Emily Selke, who died
in the Germanwings plane crash, didn’t show their Friends
lists....
When You Find A Potential Source
•  Get contact info immediately
When You Find A Potential Source
•  Get contact info immediately
•  Follow who you reach out to
When You Find A Potential Source
•  Get contact info immediately
•  Follow who you reach out to
•  Call them…
When You Find A Potential Source
•  Get contact info immediately
•  Follow who you reach out to
•  Call them…
•  ..or have...
When You Find A Potential Source
•  Get contact info immediately
•  Follow who you reach out to
•  Call them…
•  ..or have...
Verification: 3 Major Points
Time and Date
The Source
Location
•  Does their account look real?
•  What is their connection to the
story?
•  How often do they post?
•  Where do they pos...
Find other social accounts
•  Google their username, they likely use it
elsewhere
•  Look for linked accounts
•  If there’...
•  Falcon example
Other Social Accounts: Falcon & Identify
Backgrounding: Check the Twitter History
•  What is the source’s connection?
•  Does the information corroborate
against other reports or sources?
•  What else do ...
Example: Boston Marathon Bombing, 2013
Example: Boston Marathon Bombing, 2013
Example: Boston Marathon Bombing, 2013
This uses basic Google Streetview of a known location, but
Google Earth and Wikimap...
Best Practices: Check for Scrapes
Best Practices: Check EXIF Data
Example: Hurricane Sandy Images, 2012
EXIF data showed this image was from an Epson scanner, the
image was determined to b...
Best Practices: Reverse Image Searching
Google Reverse Image
Search at
images.google.com
Tineye.com
Example: “Looting” in Baltimore, 2015
Example: “Looting” in Baltimore, 2015
Example: “Looting” in Baltimore, 2015
Best Practices: Using Eyewitness Content
•  ALWAYS give credit to the user*
Best Practices: Using Eyewitness Content
•  ALWAYS give credit to the user
•  Get permission before taking it off-platform
Best Practices: Using Eyewitness Content
•  ALWAYS give credit to the user
•  Get permission before taking it off-platform...
Best Practices: Using Eyewitness Content
•  ALWAYS give credit to the user
•  Get permission before taking it off-platform...
Best Practices: Using Eyewitness Content
•  ALWAYS give credit to the user
•  Get permission before taking it off-platform...
More Verification Resources
•  Storyful.com
•  Verificationjunkie.com
•  The Verification Handbook at
verificationhandbook.com...
Mandy Jenkins
mandy.jenkins@storyful.com
@mjenkins
For more visit: Storyful.com
Breaking News and Social Verification - #ONACamp
Breaking News and Social Verification - #ONACamp
Breaking News and Social Verification - #ONACamp
Breaking News and Social Verification - #ONACamp
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Breaking News and Social Verification - #ONACamp

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Tips, tools and best practices for searching social networks, finding eyewitnesses and verifying social content in breaking news situations (and beyond). Presented June 12, 2015 at the Indianapolis Star for #ONACamp.

For more, see storyful.com

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Breaking News and Social Verification - #ONACamp

  1. 1. Photo by Gulfu - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/35092241@N03 Created with Haiku Deck
  2. 2. In a Breaking News Situation: Social searches should be one of the first things you do. Within just a few minutes of a breaking news event, the stream will be flooded by reactions and reporters
  3. 3. Super Search: Twitter.com/search-advanced
  4. 4. Keyword Searches: Think Like a Human I’m OK I got out I’m safe I’m fine I just saw
  5. 5. Keyword Searches: Find the Highlight Words My lives there My works there My flying today My on that plane/train My was there when
  6. 6. Breaking News Checklist ü Open many keyword searches using several keyword combinations
  7. 7. Breaking News Checklist ü Open many keyword searches using several keyword combinations ü Monitor existing Twitter lists
  8. 8. Twitter Lists Are Your Friend
  9. 9. Breaking News Checklist ü Open many keyword searches using several keyword combinations ü Monitor existing Twitter lists ü Build new lists of sources to share with the newsroom
  10. 10. Breaking News Checklist ü Open many keyword searches using several keyword combinations ü Monitor existing Twitter lists ü Build new lists of sources to share with the newsroom ü Screenshot everything, it may vanish fast
  11. 11. In-Depth Search: Twxplorer.knightlab.com
  12. 12. Super Search: Storyful Multisearch Plugin
  13. 13. Geo-location Search: Groundsignal.com
  14. 14. It Never Hurts to Ask
  15. 15. Putting Facebook to Work •  Find the timeline of a person in the news (and/or a potential source) •  Find associates and family of that person •  Contacting possible sources and content uploaders using Messaging
  16. 16. Facebook: What Our Pages Say About Us •  Name •  Hometown •  Phone •  Email •  Username •  Current/Previous jobs •  Current/previous residences •  Schools attended •  Birthday •  Family and friends •  Likes/Interests •  Event attended/to attend •  Etc.
  17. 17. Putting Facebook to Work: Graph Search
  18. 18. http://bit.ly/customfbsearch Building a Better Graph Search
  19. 19. The Facebook accounts of Yvonne and Emily Selke, who died in the Germanwings plane crash, didn’t show their Friends lists. But using Ciarlo, Yvonne’s maiden name, yielded some relatives. Case Study: Germanwings Victims
  20. 20. When You Find A Potential Source •  Get contact info immediately
  21. 21. When You Find A Potential Source •  Get contact info immediately •  Follow who you reach out to
  22. 22. When You Find A Potential Source •  Get contact info immediately •  Follow who you reach out to •  Call them…
  23. 23. When You Find A Potential Source •  Get contact info immediately •  Follow who you reach out to •  Call them… •  ..or have them meet a staff member on site
  24. 24. When You Find A Potential Source •  Get contact info immediately •  Follow who you reach out to •  Call them… •  ..or have them meet a staff member on site •  Verify, verify, verify
  25. 25. Verification: 3 Major Points Time and Date The Source Location
  26. 26. •  Does their account look real? •  What is their connection to the story? •  How often do they post? •  Where do they post from? •  When was the account created? •  What is their upload history? Verification: The Source
  27. 27. Find other social accounts •  Google their username, they likely use it elsewhere •  Look for linked accounts •  If there’s a YouTube video, use the unique video ID on Twitter or Facebook search to see who has posted it.
  28. 28. •  Falcon example Other Social Accounts: Falcon & Identify
  29. 29. Backgrounding: Check the Twitter History
  30. 30. •  What is the source’s connection? •  Does the information corroborate against other reports or sources? •  What else do we know about this place? Does it add up? •  Does the timing make sense? Verification: Location/Date
  31. 31. Example: Boston Marathon Bombing, 2013
  32. 32. Example: Boston Marathon Bombing, 2013
  33. 33. Example: Boston Marathon Bombing, 2013 This uses basic Google Streetview of a known location, but Google Earth and Wikimapia are great tools for finding vantage points.
  34. 34. Best Practices: Check for Scrapes
  35. 35. Best Practices: Check EXIF Data
  36. 36. Example: Hurricane Sandy Images, 2012 EXIF data showed this image was from an Epson scanner, the image was determined to be from an old print.
  37. 37. Best Practices: Reverse Image Searching Google Reverse Image Search at images.google.com Tineye.com
  38. 38. Example: “Looting” in Baltimore, 2015
  39. 39. Example: “Looting” in Baltimore, 2015
  40. 40. Example: “Looting” in Baltimore, 2015
  41. 41. Best Practices: Using Eyewitness Content •  ALWAYS give credit to the user*
  42. 42. Best Practices: Using Eyewitness Content •  ALWAYS give credit to the user •  Get permission before taking it off-platform
  43. 43. Best Practices: Using Eyewitness Content •  ALWAYS give credit to the user •  Get permission before taking it off-platform •  Give proper context
  44. 44. Best Practices: Using Eyewitness Content •  ALWAYS give credit to the user •  Get permission before taking it off-platform •  Give proper context •  Keep the safety of uploaders in mind
  45. 45. Best Practices: Using Eyewitness Content •  ALWAYS give credit to the user •  Get permission before taking it off-platform •  Give proper context •  Keep the safety of uploaders in mind •  Keep the safety of journalists in mind
  46. 46. More Verification Resources •  Storyful.com •  Verificationjunkie.com •  The Verification Handbook at verificationhandbook.com •  Emergent.Info •  EyewitnessMediaHub.com
  47. 47. Mandy Jenkins mandy.jenkins@storyful.com @mjenkins For more visit: Storyful.com

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