Dynamics of Behavior in Organizations

Dynamics of Behavior in Organizations CHAPTER 17 0

Learning Objectives ,[object Object],[object Object],[object Object],[object Object],0

Learning Objectives (contd.) ,[object Object],[object Object],0

Dynamics of Behavior in Organizations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managers need to understand the way individuals & groups act 0

Organizational Behavior ,[object Object],[object Object],[object Object],[object Object],Commonly called OB 0

Organizational Citizenship ,[object Object],0

Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],0

Components of an Attitude Exhibit 17.1 0

Components of Attitudes ,[object Object],[object Object],[object Object],Particularly important when attempting to change attitudes 0

High-Performance Work Attitudes ,[object Object],[object Object],[object Object],Managers of today’s knowledge workers often rely on job satisfaction to keep motivation and enthusiasm for the organization high 0

High-Performance Work Attitudes ,[object Object],[object Object],0

Conflicts Among Attitudes ,[object Object],[object Object],[object Object],[object Object],0

Perception ,[object Object],[object Object],[object Object],[object Object],0

The Perception Process Exhibit 17.4 0

Common Perceptual Distortions ,[object Object],Stereotyping 0

Common Perceptual Distortions ,[object Object],Halo Effect 0

Common Perceptual Distortions ,[object Object],Projection 0

Common Perceptual Distortions ,[object Object],Perceptual Defense 0

Attributions ,[object Object],[object Object],0

External or Internal Attributions Exhibit 17.6 0

Attribution Biases ,[object Object],[object Object],0

Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],0

Emotional Intelligence (EQ) Basic Components ,[object Object],[object Object],[object Object],[object Object],0

Locus of Control ,[object Object],[object Object],[object Object],0

Behaviors Influenced by Personality ,[object Object],[object Object],Obey recognized authority above them Stick to conventional values Critically judge others Oppose the use of subjective feelings 0

Behaviors Influenced by Personality ,[object Object],0

Problem Solving Styles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Based on work of Carl Jung 0

Myers-Briggs Type Indicator (MBTI) ,[object Object],[object Object],[object Object],[object Object],[object Object],0

Learning and Learning Styles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],0

Stress and Stress Management ,[object Object],[object Object],[object Object],0

Causes of Work Stress ,[object Object],[object Object],[object Object],[object Object],[object Object],0

Dynamics of Behavior in Organizations

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Dynamics of Behavior in Organizations