10.
% of successful and unsuccessful searches
Conversion ratio of visitors who use onsite search
Session duration for all sessions that included
searches
What site visitors did after they used the onsite
search
Site Search KPIs
11. Keyword search is a direct search
The other (less popular) form
of search is
navigational search
27. A Shift for SEO
No more keyword matching, keyword density,
and ranking in the search engine results page
Need to know:
How the audience think and behave online
Latent or hidden relationships between
ideas
The ways people express those ideas
28. What does it mean for
Marketing?
It provides much deeper insight
into customer behaviour and
needs
29. Real-time Search
Twitter / Facebook phenomena has
started a new chapter for online marketing
If your site hosts real-time data you
should consider on-site real-time search
engines
30. Real-time Search
You already use social networks to get the
word out but you should also use real time
engines to:
Learn about trends
Fine tune your messaging
Evaluate your campaigns
33. Mobile Site Search –
Overcoming the Challenge
Native applications, mobile browser
optimization or both?
Collect information, learn how they use
their phones
Market your mobile features!