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ASIS&T IA Summit Pre-Conference
Designing with structured data

             Margaret Hanley
             23rd March 2007
    ASIS&T, 1320 Fenwick Lane, Suite 510
        Silver Spring, MD 20910, USA
  Phone (301) 495-0900 Email: asis@asis.org
Introductions
Margaret Hanley
• Independent IA consultant
• Worked as an IA for the last 12 years
• Worked on three continents – Australia,
  USA and UK
• Been both a consultant and internal staff
  to companies like Sensis (Yellow Pages in
  Australia), Argus Associates (US), Ingenta
  (UK), BBC (UK) and DNA Consulting (UK)
Information architecture – the
            future
What do there examples have in
           common?
Data at the core of the applications
             realised:
           In interfaces
             As APIs
             Mash-ups
Progression
We are moving from architecting for one site
                   to...
             A web of data

    A web of data sources, services for
 exploring and manipulating data and ways
   that users can connect them together*
                    * Tom Coates My 'Future of Web Apps' slides
                         Posted February 13, 2006 1:10 AM.
     http://www.plasticbag.org/archives/2006/02/my_future_of_web_apps_slides/
By understanding the data as IAs we have:
• the ability to use data in our sites
  – Understanding the data well enough to be
    able to use it
  – Think about different interfaces that allow
    people to manipulate it
• The opportunity to create the data in our
  organisations
  – To set it free
  – Extend the brand
  – Re-use across an organisation
Information architecture – the
            future
Information architecture – the
                  future
   User actions
•Add Photo
•Send to group
•Add to set
•Blog this                            Tags
                              •Snow
                              •London
                              •Broadcasting_House
                              •Tom
                              •Gavin
                              •2004
Information architecture – the
            future
Information architecture – the
               future
Creating the data to start with
• We are used to creating a feed for one
  purpose (filling in a sales order)
• Do we architect the content from the
  beginning without knowing what interface
  that will be created from it?
Information architecture – the
               future
Additional skills – combining data with
  presentation
• How does the API work?
• How will a layer of data over the top be
  represented in the interface?
• Can we design the layers of interface and
  data – pretending we are the end-users
  who build on top of content?
• What guidelines will we give them?
Information architecture – the
               future
• Focusing not on a progression of pages,
  but interaction between data and the user
  in the application
• Showing states and feedback within the
  application
Information architecture – the
                future
• Identifying that user involvement and
  participation “in” the site is as important as
  the authoritative content
• This could range from
  – Tagging
  – Creating the content itself
  – Creating a social network
Why we should care
• We can create more engaging interfaces
• We can create more complex applications
• Rather than content sites, we are
  presenting sites to interact with; this is a
  combination of interface design and data
  design
• It takes CMS implementations to the next
  level, rather than designing pages we are
  designing objects as Karen described
  earlier today
Two components
• Data that is well structured and described
• Interfaces that are clear and have controls
  for interaction
Data
Data that is:
• Well structured
• Available to users either as human or
  machine readable formats
• Can be used on a web page for display or
  combined to create a new interface or data
Data
• Is not necessarily complex info like GPS
• Needs the hook – the ability to map to
  something else either by explicit user
  action or by the properties of the content
• Example – Flickr photos and maps
  – Explicit action of the user to place it on the
    map and therefore tag it with location
  – Property would be the putting into your
    camera the place when you were taking the
    photo
Interfaces
Two types
1. Mash-up interface (Map my run)
  –   Clarity of interface
  –   Usually a base interface that allows the data to be
      layered and manipulated
  –   Controls for the user
2. Original interface (YouTube)
  –   Designing the interface of your components for
      mash-up or manipulation
  –   Ease of use
  –   Creating an interface that continues the brand, even
      though a mash-up
New types of interaction
• Animating – generating movement in the
  representation
• Annotating – augmenting a representation by
  placing notes or marks on it
• Chunking – Grouping a number of similar or
  related, but disjointed, visual elements into a
  single visual structure
• Composing - putting together separate visual
  elements to create a new representation. Similar
  to chunking. Composing focuses on the
  representation as a whole, chunking on creating
  the sub-components
•   Karl Fast, IA Summit presentation 2005
    http://www.iasummit.org/2005/finalpapers/148_Presentation.pdf
New types of interaction
• Cutting – Removing unwanted or
  unnecessary portion of a representation
• Filtering – Showing, hiding or transforming
  a select subset of the visual elements of a
  representation according to certain
  characteristics or criteria
• Fragmenting – Breaking a representation
  into it’s component or elemental parts. The
  reverse of composing or chunking
New types of interaction
• Probing – Focusing on or drilling into some
  aspect, property or component of a
  representation for further analysis and
  information
• Rearranging – Changing the spatial and /or
  direction of elements within a representation
• Repicturing – Displaying a representation in an
  alternative manner so it can be viewed from
  different perspectives
New types of interaction
• Scoping – Changing the degree to which a
  representation is visually
  constructed/deconstructed by adjusting its
  field of view
• Searching – Seeking out the existence of
  or position of specific features, elements
  or structures within a representation
Annotating
Composing
Composing
Filtering
Filtering
PIPs
• Programme information pages – a page
  for every programme episode, broadcast
  on BBC
• Cross-divisional project
  – Radio and Music interactive and New Media
    Central
  – Now being used to supply information to the
    iPlayer
Programme hierarchy
• Brand       • Blackadder    • Friends


• Group       • Blackadder    • Tenth series
                goes forth
• Episode     • Episode 6 -   • Episode 3: The
                Goodbyeee       One with
                                Ross's Tan
• Broadcast
              • 31/03/2007    • 23/03/2007
  instance
Standards and data sources
• Standards
  – TV Anytime – standard developed by broadcasters
  – SMEF – BBC standard data model
• Classification
  – BBC I & A post-coordinated classification system
  – TV Anytime – faceted classification (genre, format,
    small subject list)
  – SID – ad hoc taxonomies; two level deep
  – Web site – combination of subject, format and genre
PIPs
• Creating the data – I sat down with
  database architect and he and I came up
  with PIP XML
• The core aspect to PIP XML was the
  factual information about a programme;
  the programme hierarchy, short and long
  descriptions, genres
• Non-core information was added as
  content objects by the CMS
PIPs
• What came first- the interface or the data?
• We had a really strong idea about how we
  could use the programme information,
  even if we didn’t have the interfaces
  developed - schedules, pages, snippets
• So it was a bit of both ☺
Information architecture – the
            future
Exercise
• We have about ½ hour to start to create
  an interface using data.
• Please get into groups of about 5-6 to do
  this exercise.
• Your exercise sheet has the instructions.

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ASIST - Data workshop 2007

  • 1. ASIS&T IA Summit Pre-Conference Designing with structured data Margaret Hanley 23rd March 2007 ASIS&T, 1320 Fenwick Lane, Suite 510 Silver Spring, MD 20910, USA Phone (301) 495-0900 Email: asis@asis.org
  • 2. Introductions Margaret Hanley • Independent IA consultant • Worked as an IA for the last 12 years • Worked on three continents – Australia, USA and UK • Been both a consultant and internal staff to companies like Sensis (Yellow Pages in Australia), Argus Associates (US), Ingenta (UK), BBC (UK) and DNA Consulting (UK)
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 12.
  • 13. What do there examples have in common?
  • 14. Data at the core of the applications realised: In interfaces As APIs Mash-ups
  • 15. Progression We are moving from architecting for one site to... A web of data A web of data sources, services for exploring and manipulating data and ways that users can connect them together* * Tom Coates My 'Future of Web Apps' slides Posted February 13, 2006 1:10 AM. http://www.plasticbag.org/archives/2006/02/my_future_of_web_apps_slides/
  • 16. By understanding the data as IAs we have: • the ability to use data in our sites – Understanding the data well enough to be able to use it – Think about different interfaces that allow people to manipulate it • The opportunity to create the data in our organisations – To set it free – Extend the brand – Re-use across an organisation
  • 18. Information architecture – the future User actions •Add Photo •Send to group •Add to set •Blog this Tags •Snow •London •Broadcasting_House •Tom •Gavin •2004
  • 20. Information architecture – the future Creating the data to start with • We are used to creating a feed for one purpose (filling in a sales order) • Do we architect the content from the beginning without knowing what interface that will be created from it?
  • 21. Information architecture – the future Additional skills – combining data with presentation • How does the API work? • How will a layer of data over the top be represented in the interface? • Can we design the layers of interface and data – pretending we are the end-users who build on top of content? • What guidelines will we give them?
  • 22. Information architecture – the future • Focusing not on a progression of pages, but interaction between data and the user in the application • Showing states and feedback within the application
  • 23. Information architecture – the future • Identifying that user involvement and participation “in” the site is as important as the authoritative content • This could range from – Tagging – Creating the content itself – Creating a social network
  • 24. Why we should care • We can create more engaging interfaces • We can create more complex applications • Rather than content sites, we are presenting sites to interact with; this is a combination of interface design and data design • It takes CMS implementations to the next level, rather than designing pages we are designing objects as Karen described earlier today
  • 25. Two components • Data that is well structured and described • Interfaces that are clear and have controls for interaction
  • 26. Data Data that is: • Well structured • Available to users either as human or machine readable formats • Can be used on a web page for display or combined to create a new interface or data
  • 27. Data • Is not necessarily complex info like GPS • Needs the hook – the ability to map to something else either by explicit user action or by the properties of the content • Example – Flickr photos and maps – Explicit action of the user to place it on the map and therefore tag it with location – Property would be the putting into your camera the place when you were taking the photo
  • 28. Interfaces Two types 1. Mash-up interface (Map my run) – Clarity of interface – Usually a base interface that allows the data to be layered and manipulated – Controls for the user 2. Original interface (YouTube) – Designing the interface of your components for mash-up or manipulation – Ease of use – Creating an interface that continues the brand, even though a mash-up
  • 29.
  • 30.
  • 31. New types of interaction • Animating – generating movement in the representation • Annotating – augmenting a representation by placing notes or marks on it • Chunking – Grouping a number of similar or related, but disjointed, visual elements into a single visual structure • Composing - putting together separate visual elements to create a new representation. Similar to chunking. Composing focuses on the representation as a whole, chunking on creating the sub-components • Karl Fast, IA Summit presentation 2005 http://www.iasummit.org/2005/finalpapers/148_Presentation.pdf
  • 32. New types of interaction • Cutting – Removing unwanted or unnecessary portion of a representation • Filtering – Showing, hiding or transforming a select subset of the visual elements of a representation according to certain characteristics or criteria • Fragmenting – Breaking a representation into it’s component or elemental parts. The reverse of composing or chunking
  • 33. New types of interaction • Probing – Focusing on or drilling into some aspect, property or component of a representation for further analysis and information • Rearranging – Changing the spatial and /or direction of elements within a representation • Repicturing – Displaying a representation in an alternative manner so it can be viewed from different perspectives
  • 34. New types of interaction • Scoping – Changing the degree to which a representation is visually constructed/deconstructed by adjusting its field of view • Searching – Seeking out the existence of or position of specific features, elements or structures within a representation
  • 40. PIPs • Programme information pages – a page for every programme episode, broadcast on BBC • Cross-divisional project – Radio and Music interactive and New Media Central – Now being used to supply information to the iPlayer
  • 41.
  • 42.
  • 43.
  • 44. Programme hierarchy • Brand • Blackadder • Friends • Group • Blackadder • Tenth series goes forth • Episode • Episode 6 - • Episode 3: The Goodbyeee One with Ross's Tan • Broadcast • 31/03/2007 • 23/03/2007 instance
  • 45. Standards and data sources • Standards – TV Anytime – standard developed by broadcasters – SMEF – BBC standard data model • Classification – BBC I & A post-coordinated classification system – TV Anytime – faceted classification (genre, format, small subject list) – SID – ad hoc taxonomies; two level deep – Web site – combination of subject, format and genre
  • 46. PIPs • Creating the data – I sat down with database architect and he and I came up with PIP XML • The core aspect to PIP XML was the factual information about a programme; the programme hierarchy, short and long descriptions, genres • Non-core information was added as content objects by the CMS
  • 47. PIPs • What came first- the interface or the data? • We had a really strong idea about how we could use the programme information, even if we didn’t have the interfaces developed - schedules, pages, snippets • So it was a bit of both ☺
  • 49. Exercise • We have about ½ hour to start to create an interface using data. • Please get into groups of about 5-6 to do this exercise. • Your exercise sheet has the instructions.