Social Voice Introduction - Magestore.com

1. 68% of customers search and refer feedbacks
from purchased customers before buying
96% of unhappy customers don’t complain,
91% of those will simply leave and never come back
56%-70% of customers will do business with you
again if their problems are resolved.

2. If you take Customer Service as your top
priority, you must take a look at the solution

3. It’s a Magento extension to help you
build the perfect feedback system
Allow users (store owner, customers) to
interact and support each other
Encourage customers to make more
reviews and comments on your store
Provide more information and
increase creditability of your store
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4. After installing the extension, your own Social Voice system can
be generated like this: Customers create a topic which can be
a question, problem, idea or praise
Customers
can see other
user’s topics
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5. Users easily interact with each other by replying to a topic
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6. Customers can answer the questions, leave comments, discuss the
issues, share their ideas…
Product(s)
Social
related to
Buttons the topic
Suggested
Users can keywords for
searching
attach files to
the reply
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7. Social Voice
system allows
customers to
leave feedbacks
to a specific
product right on
the Product Page.

8. Besides, all feedbacks related to a specific product in your
store will be listed and displayed on its Product Page.
Topics about
a product are
shown at the
bottom of
the Product
Page

9. Social Voice extension also allows customers to create and
view topics on your Facebook fanpage just like on your store.
Feedbacks on
Facebook and
on your store
will be
synchronized.

10. It requires little effort to find out many feedback applications for your sites
such as Get Satisfaction, Uservoice, SuggestionBox…These applications
offer a variety of features for professionals but they still make some
inconveniences if you own a Magento site.

11. Social Voice extension is designed to be totally compatible with
Magento sites, helping you easily manage your website.
 Built-in extension (Configure directly in
admin section, no dependence on 3rd party)
 Leave feedbacks right on Product Page
 Customizable Theme & White label
available to all editions
 Open source
 Good price compared to its functions
 No additional expenses required

12. Free Lifetime Support
Free Updates and bug
Fixes
Money Back Guarantee
30 Days, no questions
asked
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