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How to win friends and influence people by dale carnegie
1.
How to Win
Friends and Influence People by Dale Carnegie
2.
Fundamental Techniques in Handling People
3.
⢠Donât criticize, condemn
or complain.
4.
â˘Give honest and sincere appreciation.
5.
â˘Arouse in the other
person an eager want.
6.
Six ways to make
people like you
7.
⢠Become genuinely interested
in the other people.
8.
â˘Smile.
9.
⢠Remember that
a personâs name is to that person the sweetest and most important sound in any language.
10.
⢠Be a
good listener. Encourage others to talk about themselves.
11.
⢠Talk in
terms of the other personâs interests.
12.
⢠Make the
other person feel important â and do it sincerely.
13.
Win people to your
way of thinking
14.
⢠The only
way to get the best of an argument is to avoid it.
15.
⢠Show respect
for the other personâs opinions. Never say, âYouâre wrong.â
16.
⢠If you
are wrong, admit it quickly and emphatically.
17.
⢠Begin in
a friendly way.
18.
⢠Get the
other person saying âyes, yesâ immediately.
19.
⢠Let the
other person do a great deal of the talking.
20.
Let the other person
feel that the idea is his or hers.
21.
⢠Try honestly
to see things from the other personâs point of view.
22.
⢠Be sympathetic with
the other personâs point of view.
23.
⢠Appeal to
other nobler motives.
24.
â˘Dramatize your ideas.
25.
â˘Throw down a challenge.
26.
Be a Leader:
How to Change People Without Giving Offense or Arousing Resentment.
27.
⢠Begin with
praise and honest appreciation.
28.
⢠Call attention
29.
⢠Talk about
your own mistakes before criticizing the other person.
30.
⢠Ask questions instead
of giving direct orders.
31.
⢠Let the
other person save face.
32.
⢠Praise the
slightest improvement and praise every improvement. Be âhearty in your approbation and lavish in your praise.â
33.
THANK YOU FOR LISTENING⌠Discussant: Mr. Fernan
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