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The effects of source
documents on recall
      and credibility


                Feb. 28, 2012
              Megan Duncan
                Master’s thesis
Lit: Role of journalism
               ‱ Human
   Sources     ‱ Documents

               ‱ Simplify complex ideas
   Interpret   ‱ Put new ideas in context

               ‱ Traditional: Inverted pyramid
   Report      ‱ Newer: Narrative
Lit: Source documents and recall


                             Improved recall




                        Narrative writing



         Graphical format
Lit: Source documents and credibility


                                  Improved credibility




                            HSM




          Source transparency
Hypotheses and Research Questions
Recall
‱ H1: Exposure to a copy of a court document and a traditional
  news story about that document will increase the reader’s
  recall of the story when compared to being exposed to a news
  story alone.
‱ RQ1: What factors influence recall?
Credibility
‱ H2: Exposure to a copy of a court document and a traditional
  news story about that document will increase the reader’s
  perception of credibility of the story when compared to being
  exposed to a news story alone.
‱ RQ1: What factors influence credibility?
Participants in the experiment
      Days the online                    Condition
      experiment was
      open to participants

                                  77                 Treatment
                                          81
       Completed the                                 Control
       experiment


    Removed for missing data
                                 The
                                               Gender
    Removed for prior           mean
    knowledge                  age was
                                          29            Female
                                               71       Male
       Used in analysis
Results: Open-ended summaries
                                                          “A Jewish man from an American
 “Someone from Boston offered to                          company was selling information to
 sell a foreign country secrets from                      another country, Country X. The
                                                          FBI caught him by setting up a sting
                        his company.”                                operation.”
 Participant 174, control                                        Participant 131, control



                                              “Doxer worked for an Internet
     “A man named Doxer was              technology company in Massachusetts
     accused of committing a crime.     and offered to sell an undisclosed country
                                          information about confidential matters.
     He claims he did nothing               The country got wind of it, told the
     wrong but the authorities, and      United States, and then worked with the
     the criminal report, say            FBI to help build a case against Doxer.”
     differently. His mother is also                       Participant 27, treatment
     a ‘terrible person.’”
     Participant 66, treatment
Results: Recall
Participants were asked                        recall questions about a news story
 Those who saw the source                        Those who saw ONLY the news story
 document answered on average                    answered on average

               questions correctly.              questions correctly.

When participants who answered                       questions correctly were removed from

analysis, those who saw the source document answered                               percent correctly.

Those who saw the news story only answered                               percent correctly.

 Independent Sample T-test of Proportion of Recall Questions Correct by Condition
                         Mean proportion SD                      t                  p
    Control (77)         .7217             .26412                -1.652             .101
    Treatment (81)       .7866             .22714
                 Participants who answered all recall questions incorrectly removed (N=4)

    Control (75)       .7410               .23915              -1.872              .063

    Treatment (79)     .8065               .19144
Results: Recall

                        questions had significance
                        between conditions
What did the person charged with a
                                                    Which agency investigated the crime?
crime leave at the “dead drop”?

Treatment                                             Treatment

                                        Correct                                              Correct
                                        Incorrect                                            Incorrect
  Control                                               Control

                 Mean   SD     t           p                          Mean   SD     t          p
Control (77)     .73    .448                         Control (77)     .58    .496
Treatment (81)   .85    .357                         Treatment (81)   .84    .369

                               -1.925      .056                                     -3.652     .000
Results: Credibility

Participants were asked                             credibility questions

          questions had statistical difference between control and treatment



On a scale of    to     , participants were asked to rate their perception of the news article.

The average credibility score was                        . The average trust score was about

the same:                       . Overall, participants rated it as more credible than not.


          Independent sample T-test of perception of credibility by condition
                      Mean                SD              t               p
    Control (77)      29.1429             5.89539         .235            .814
    Treatment (81)    28.9012             6.92929
Results: Hypotheses
            ‱ H1: Exposure to a copy of a                  ‱ H2: Exposure to a copy of a
              court document and a                           court document and a
              traditional news story                         traditional news story about
              about that document will                       that document will increase
              increase the reader’s recall                   the reader’s perception of
                                                             credibility of the story when
 Recall       of the story when
              compared to being exposed
              to a news story alone.
                                             Credibility     compared to being exposed
                                                             to a news story alone.




            ‱ Based on these results,                      ‱ Based on these results, there
              there was not enough                           was no evidence to support
   Not        evidence to support H1.
                                                Not          H2.

supported                                    supported
Results: Research questions

            Race/ethnicity                                        News
  Time      p=.070

  p=.023
                                                                  Interest
                                                                  p=.014



                                  Story
                                 Interest
                              Recall p=.000, Credibility p=.007




      Interaction:
  Condition X Story                                                        Time
            Interest                                                       p=.016

                     p=.007
Discussion: Recall
                                      Mean proportion of recall questions answered
                                      correctly by condition influenced by story interest
    interest




                    Recall
     Story




Among      those              who
answered at least            recall

question correctly, there
was statistical difference
between conditions. This
may indicate an effect of
source documents on                                                       HSM
those who actually read                     had an effect on recall and not on
the news story.                        credibility. This is the opposite of what
                                                        the literature predicted.
Discussion: Credibility

                                       Providing an official document that
  When participants were
                                       carried with it the names of federal
  presented a story written in
                                       courts, a federal judge, and a FBI
  inverted-pyramid style but
                                       agent didn’t improve that credibility.
  lacking any association with a
  news organization or
  particular author, they
  reported that they believed
  in and trusted in the
  information there.             While the use of anonymous sources
                                 harms the credibility of news,
                                 providing extensive details about the
                                 source didn’t improve credibility.
Discussion: Future research?
                              Are certain types of
        Other types
                              info effected more?
        of source
        documents?
                                       How much
                                       source
                                       information is
             Who chooses to
                                       needed to be
             read source
                                       credible?
             documents?

      Why/when does              Is the way news
      the news provide           credibility is judged
      source                     changing among
      documents?                 young people?

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Effects revised

  • 1. The effects of source documents on recall and credibility Feb. 28, 2012 Megan Duncan Master’s thesis
  • 2. Lit: Role of journalism ‱ Human Sources ‱ Documents ‱ Simplify complex ideas Interpret ‱ Put new ideas in context ‱ Traditional: Inverted pyramid Report ‱ Newer: Narrative
  • 3. Lit: Source documents and recall Improved recall Narrative writing Graphical format
  • 4. Lit: Source documents and credibility Improved credibility HSM Source transparency
  • 5. Hypotheses and Research Questions Recall ‱ H1: Exposure to a copy of a court document and a traditional news story about that document will increase the reader’s recall of the story when compared to being exposed to a news story alone. ‱ RQ1: What factors influence recall? Credibility ‱ H2: Exposure to a copy of a court document and a traditional news story about that document will increase the reader’s perception of credibility of the story when compared to being exposed to a news story alone. ‱ RQ1: What factors influence credibility?
  • 6. Participants in the experiment Days the online Condition experiment was open to participants 77 Treatment 81 Completed the Control experiment Removed for missing data The Gender Removed for prior mean knowledge age was 29 Female 71 Male Used in analysis
  • 7. Results: Open-ended summaries “A Jewish man from an American “Someone from Boston offered to company was selling information to sell a foreign country secrets from another country, Country X. The FBI caught him by setting up a sting his company.” operation.” Participant 174, control Participant 131, control “Doxer worked for an Internet “A man named Doxer was technology company in Massachusetts accused of committing a crime. and offered to sell an undisclosed country information about confidential matters. He claims he did nothing The country got wind of it, told the wrong but the authorities, and United States, and then worked with the the criminal report, say FBI to help build a case against Doxer.” differently. His mother is also Participant 27, treatment a ‘terrible person.’” Participant 66, treatment
  • 8. Results: Recall Participants were asked recall questions about a news story Those who saw the source Those who saw ONLY the news story document answered on average answered on average questions correctly. questions correctly. When participants who answered questions correctly were removed from analysis, those who saw the source document answered percent correctly. Those who saw the news story only answered percent correctly. Independent Sample T-test of Proportion of Recall Questions Correct by Condition Mean proportion SD t p Control (77) .7217 .26412 -1.652 .101 Treatment (81) .7866 .22714 Participants who answered all recall questions incorrectly removed (N=4) Control (75) .7410 .23915 -1.872 .063 Treatment (79) .8065 .19144
  • 9. Results: Recall questions had significance between conditions What did the person charged with a Which agency investigated the crime? crime leave at the “dead drop”? Treatment Treatment Correct Correct Incorrect Incorrect Control Control Mean SD t p Mean SD t p Control (77) .73 .448 Control (77) .58 .496 Treatment (81) .85 .357 Treatment (81) .84 .369 -1.925 .056 -3.652 .000
  • 10. Results: Credibility Participants were asked credibility questions questions had statistical difference between control and treatment On a scale of to , participants were asked to rate their perception of the news article. The average credibility score was . The average trust score was about the same: . Overall, participants rated it as more credible than not. Independent sample T-test of perception of credibility by condition Mean SD t p Control (77) 29.1429 5.89539 .235 .814 Treatment (81) 28.9012 6.92929
  • 11. Results: Hypotheses ‱ H1: Exposure to a copy of a ‱ H2: Exposure to a copy of a court document and a court document and a traditional news story traditional news story about about that document will that document will increase increase the reader’s recall the reader’s perception of credibility of the story when Recall of the story when compared to being exposed to a news story alone. Credibility compared to being exposed to a news story alone. ‱ Based on these results, ‱ Based on these results, there there was not enough was no evidence to support Not evidence to support H1. Not H2. supported supported
  • 12. Results: Research questions Race/ethnicity News Time p=.070 p=.023 Interest p=.014 Story Interest Recall p=.000, Credibility p=.007 Interaction: Condition X Story Time Interest p=.016 p=.007
  • 13. Discussion: Recall Mean proportion of recall questions answered correctly by condition influenced by story interest interest Recall Story Among those who answered at least recall question correctly, there was statistical difference between conditions. This may indicate an effect of source documents on HSM those who actually read had an effect on recall and not on the news story. credibility. This is the opposite of what the literature predicted.
  • 14. Discussion: Credibility Providing an official document that When participants were carried with it the names of federal presented a story written in courts, a federal judge, and a FBI inverted-pyramid style but agent didn’t improve that credibility. lacking any association with a news organization or particular author, they reported that they believed in and trusted in the information there. While the use of anonymous sources harms the credibility of news, providing extensive details about the source didn’t improve credibility.
  • 15. Discussion: Future research? Are certain types of Other types info effected more? of source documents? How much source information is Who chooses to needed to be read source credible? documents? Why/when does Is the way news the news provide credibility is judged source changing among documents? young people?