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Introduction to Business 
Environment
Instructions 
 15 sessions 
 Semester End Exam - 60 marks 
 Class Participation and Attendance - 10 Marks 
 Class Test & Case Study - 15 marks 
 Group Presentations and Vivas - 15 marks
Course Content 
Introduction to Business Environment 
 Contemporary Scenario of Business 
 Nature of Modern Business 
 Economic Factors 
 Socio cultural Factors 
 Technological Factors 
The Fundamentals 
 Scope and Subject matter of Macroeconomics 
 An introduction to Economics of Growth and 
Development 
 Concept of HDI
Course Content 
Macroeconomic Environment of Business : National 
 Economic System 
 Economic Fluctuations 
 Economic Indicators 
Macroeconomic Policies: Fiscal & Monetary 
 Federal Budget 
Financial Environment of Business: National 
 Indian Financial System 
 Financial Markets 
 Current trends in Banking
Course Content 
Industrial Environment: National 
 New Industrial Policy-1991 
 Privatization & Disinvestment 
 Industrial sickness 
 Role of Small Scale Industries 
India & World 
 Technology Transfer & Multinational Companies 
 Strategies for going global 
 Foreign Investments 
 India & BOP 
 India & WTO 
 Economic Integration
References 
 Business Environment by Vivek Mittal 
 Business Environment – Managing in a Strategic 
Context by John Kew & John Stredwick 
 International Business Environment- Francis 
Cherunilam 
 Business Environment – Misra & Puri 
 Essentials of Business Environment – K. 
Aswathappa 
 Business Environment - Francis Cherunilam
What is Business??? 
Business may be understood as the organized efforts 
of enterprises to supply consumers with goods and 
services for a profit
Contemporary Business goals 
 Profit (Bottom-line) 
 Growth 
 Market Leadership 
 Customer satisfaction 
 Employee satisfaction 
 Quality Products & Services 
 Service to Society
Characteristics of Business 
Change 
Characteris 
tics 
of 
Business 
Large 
Size 
Diversifi 
cation 
Globaliz 
ation 
Technol 
ogy 
Informa 
tion 
Competi 
tion 
Govern 
ment 
Control
Indian companies – Fortune 500 
 8 Indian companies have made it to Fortune 500 list in 
2010. These are: 
Indian Oil Corporation 
Reliance Industries 
Tata Steel 
Tata Motors 
Bharat Petroleum 
Hindustan Petroleum 
State Bank of India 
ONGC
Contd.. 
The league of 500 elite companies for 2010 is topped by 
U.S. retailer Wal-Mart Stores, followed by oil giant Royal 
Dutch Shell and another oil major, Exxon Mobil, in that 
order. 
A total of 54 Chinese companies made it onto the list this 
year. Out of which three are in fortune 10 list
Rank Company 
Revenues 
($ millions) 
Profits ($ millions) 
1 Wal-Mart Stores 408214 14335 
2 Royal Dutch Shell 285129 12518 
3 Exxon Mobil 284650 19280 
4 BP 246138 16578 
5 Toyota Motor 204106 2256 
6 Japan Post Holdings 202196 4849 
7 Sinopec 187518 5756 
8 State Grid 184496 -343 
9 AXA 175257 5012 
10 
China National 
Petroleum (CNPC) 
165496 10272
Government Control 
 To correct market failures in case of 
externalities 
 To create stable business conditions (stimulate 
Aggregate Demand) through monetary & fiscal 
regulation 
 To provide Public goods
Diversification as a growth 
strategy 
 Diversification strategies are used to expand firms' 
operations by adding markets, products, services, or 
stages of production to the existing business. 
 When the new venture is strategically related to the 
existing lines of business, it is called Concentric 
diversification. 
 Conglomerate diversification occurs when there is 
no relationship between the new and old lines of 
business; the new and old businesses are unrelated.
Diversification: Vertical or 
Horizontal? 
 Vertical integration occurs when firms undertake 
operations at different stages of production. 
 When a firm diversifies closer to the sources of raw 
materials in the stages of production, it is following a 
backward vertical integration strategy. 
 Forward diversification occurs when firms move closer 
to the consumer in terms of the production stages.
Globalization 
 It is a phenomenon which permits mobility of 
factors of production across globe except land. 
 Refers to a process of deepening economic 
integration, increasing economic and growing 
economic interdependence between countries in 
the world economy.
Nature of Competition 
 Monopoly 
 Duopoly 
 Monopolistic competition 
 Oligopoly
BUSINESS CHALLENGES 
 Managing Bottom line 
 Meeting stakeholders expectations 
 Developing and retaining top talent 
 Creating a customer responsive organization 
 Diminishing time to market 
 Market agility 
 Pricing and quality
What do you mean by Business 
Environment??? 
The environment of any organization is “ the 
aggregate of all conditions, events and influences 
that surround and affect it.” 
Characteristics of Business Environment: 
 Complex 
 Dynamic 
 Multi-faceted 
 Far- reaching impact
Why Study Business Environment 
 Development of broad strategies to ensure 
sustainability 
 To foresee the impact of socio-economic changes at 
the national and international levels on firm’s ability 
 Analysis of competitor’s strategies and formulation of 
effective counter measures 
 To keep oneself dynamic
Types of Environment 
 Internal Environment 
 External Environment 
 Micro environment 
Macro environment 
Economic 
Non Economic
Internal Environment 
 Refers to all the factors that are within an organization which impart 
strengths or cause weaknesses of strategic nature. 
 Controllable factors. These include: 
 Value system 
 Mission and Objectives 
 Management Structure and Nature
Components of Internal Environment 
 Human Resources 
 Company Image and Brand Equity 
 Other Factors 
 Physical Assets and Facilities 
 R & D and Technological Capabilities 
 Marketing Resources 
 Financial Resources
External Environment 
 Includes all factors outside the organization which 
provide opportunities or pose threats to the 
organization 
 Uncontrollable factors 
 Consists of Micro and Macro environment
Micro Environment 
“It consists of the factors in the company’s 
immediate environment that affect the 
performance of the company”.
Micro Environment Factors 
Suppliers 
Customers 
Marketing Intermediaries 
Competitors 
Publics 
Financial Community
Micro Environment of a typical car manufacturer 
Components 
Supplier 
Customers 
Stakeholders 
Car 
Manufacturer 
Competitors Car Dealers 
Potential 
Supplier 
Potential 
Customers 
Local 
Communities 
Pressure 
Groups 
For 
Supplies 
For 
Customers 
Potential 
Dealers 
Government
Macro Environment 
It comprises general trends and forces that 
may not immediately affect the 
organization but sooner or later will alter 
the way organization operates. 
Macro Environment :- 
 Economic 
 Non Economic
Economic Environment 
 Economic stages that exists at a given time in a country 
 Economic system that is adopted by a country for example. 
Capitalistic, Socialistic or Mixed Economy 
 Economic planning, such as five year plans, budgets, etc. 
 Economic policies for example, monetary, industrial and 
fiscal policies 
 Economic Indices such as National Income, Per Capital 
Income, Disposable Income, Rate of growth of GNP, 
Distribution of Income, Rate of savings, Balance of 
Payments etc. 
 Economic Problems 
 Functioning of economy
Non Economic Environment 
 Regulatory Environment 
 Socio- Cultural Environment 
 Demographic Environment 
 Technological Environment 
 Political Environment
Non- Economic Environment 
 Cultural Environment 
 Social Customs & Rituals and practices 
 Lifestyle patterns 
 Family structure 
 Role & position of men, women, children and aged in 
family & society
Non- Economic Environment 
 Demographic Environment 
 Growth of population 
 Age Composition 
 Life Expectancy 
 Sex Ratio 
 Fertility and Mortality rates 
 Inter-state migration
Macro Environment 
 Technological Environment 
 Sources of technology 
 Technological development 
 Impact of technology 
 Political Environment 
 Political parties in power 
 Political Philosophy
Macro Environment 
 Regulatory Environment 
 Constitutional framework 
 Policies relating to pricing and foreign investment 
 Policies related to the public sector, SSIs, 
development of backward areas and control of 
environmental pollution
International Environment 
Important factors that operate at global level which have an impact on 
organization are: 
 Growth of world economy 
 Distribution of world GDP 
 International institutions IMF,WTO ILO 
 Economic relations between nations 
 Global human resource-nature and quality of skills, mobility of labor 
 Global technology and quality standards 
 Global demographic patterns
WTO and its relevance for Indian 
companies 
The main guidelines of WTO are: 
 Trade without discrimination 
 Growing market access 
 Promotion of fair competition 
The response of Indian government to WTO constitutes 
the following actions 
 Reduction of tariffs 
 Opening Indian markets for Global Players 
 Rationalizing industrial licensing and removal of 
controls on the size of operations
WTO and its relevance for Indian 
companies 
The impact of WTO on Indian companies is likely to 
include the following : 
 Increasing competition 
 Consolidation of activities in core competence 
areas 
 Improvements in infrastructure to negate 
structural disadvantages. 
 Shake out of minor players and M&As to gain 
global scale.
Overview of Business Environment 
MACRO ENVIRONMENT 
ECONOMIC 
Environment 
MICRO ENVIRONMENT 
BUSINESS 
Internal Environment 
Values, 
Mission & Objectives. 
Human Resources, 
Co. Image & Brand Equity 
TECHNOLOGICAL 
FACTORS 
MARKETING 
INTERMEDIARIES 
DEMOGRAPHIC 
FACTORS 
SOCIAL 
CULTURAL 
FACTORS 
Non - Economic 
Environment
Environmental Analysis 
Environmental Scanning 
The process by which organizations monitor their 
opportunities and threats affecting their business 
is known as environmental scanning 
SWOT Analysis
Tools for Analyzing the Environment 
 PEST Analysis 
 PESTLE 
 STEEPLE 
 S - Social 
 T - Technological 
 E - Economic 
 E - Environmental 
 P - Political 
 L - Legal 
 E - Ethical
Global Competiveness Index 
 The World Economic Forum has ranked 
139 economies in its 2010-2011 Global 
Competitiveness Report. 
 In overall competitiveness India scores a 
passable 51st place. It ranks notably ahead of 
Latin America’s powerhouse Brazil (58) and 
way ahead of its neighbors Pakistan (123), Sri 
Lanka (62) and Bangladesh (107), but behind 
China (27). 
 Switzerland tops the chart and USA is on 4th 
position due to economic instability from 2007- 
10
Delhi tops 2010 ranking of India's most competitive 
city 
 Chennai cornered the second position in the list ahead of Mumbai , 
which dropped to third place from second position last year. 
Chennai's ranking improved on the back of good performance 
under all the sub-indices used to benchmark the cities, particularly 
its educated workforce and logistics infrastructure, while Mumbai's 
fall was primarily due to the worsening state of its physical 
infrastructure. 
Bengaluru is at fourth place in the list, followed by Kolkata, 
Hyderabad , Ahmedabad, Pune, Nagpur and Jaipur. 
 Ahmedabad and Pune have emerged as the most competitive tier-two 
cities in India.
Questions for Case Study 
Prepare the environmental threats and opportunity 
profile (ETOP) for Arvind Mills. 
Prepare the strategic advantages profile (SAP) for 
Arvind Mills. 
On the basis of ETOP and SAP, propose strategic 
alternatives before Arvind Mills. 
List down all components of Internal & External 
Environment of Arvind Mills & identify its strengths & 
Weaknesses
Thank You

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Business environment intro-ppt

  • 2. Instructions  15 sessions  Semester End Exam - 60 marks  Class Participation and Attendance - 10 Marks  Class Test & Case Study - 15 marks  Group Presentations and Vivas - 15 marks
  • 3. Course Content Introduction to Business Environment  Contemporary Scenario of Business  Nature of Modern Business  Economic Factors  Socio cultural Factors  Technological Factors The Fundamentals  Scope and Subject matter of Macroeconomics  An introduction to Economics of Growth and Development  Concept of HDI
  • 4. Course Content Macroeconomic Environment of Business : National  Economic System  Economic Fluctuations  Economic Indicators Macroeconomic Policies: Fiscal & Monetary  Federal Budget Financial Environment of Business: National  Indian Financial System  Financial Markets  Current trends in Banking
  • 5. Course Content Industrial Environment: National  New Industrial Policy-1991  Privatization & Disinvestment  Industrial sickness  Role of Small Scale Industries India & World  Technology Transfer & Multinational Companies  Strategies for going global  Foreign Investments  India & BOP  India & WTO  Economic Integration
  • 6. References  Business Environment by Vivek Mittal  Business Environment – Managing in a Strategic Context by John Kew & John Stredwick  International Business Environment- Francis Cherunilam  Business Environment – Misra & Puri  Essentials of Business Environment – K. Aswathappa  Business Environment - Francis Cherunilam
  • 7. What is Business??? Business may be understood as the organized efforts of enterprises to supply consumers with goods and services for a profit
  • 8. Contemporary Business goals  Profit (Bottom-line)  Growth  Market Leadership  Customer satisfaction  Employee satisfaction  Quality Products & Services  Service to Society
  • 9. Characteristics of Business Change Characteris tics of Business Large Size Diversifi cation Globaliz ation Technol ogy Informa tion Competi tion Govern ment Control
  • 10. Indian companies – Fortune 500  8 Indian companies have made it to Fortune 500 list in 2010. These are: Indian Oil Corporation Reliance Industries Tata Steel Tata Motors Bharat Petroleum Hindustan Petroleum State Bank of India ONGC
  • 11. Contd.. The league of 500 elite companies for 2010 is topped by U.S. retailer Wal-Mart Stores, followed by oil giant Royal Dutch Shell and another oil major, Exxon Mobil, in that order. A total of 54 Chinese companies made it onto the list this year. Out of which three are in fortune 10 list
  • 12. Rank Company Revenues ($ millions) Profits ($ millions) 1 Wal-Mart Stores 408214 14335 2 Royal Dutch Shell 285129 12518 3 Exxon Mobil 284650 19280 4 BP 246138 16578 5 Toyota Motor 204106 2256 6 Japan Post Holdings 202196 4849 7 Sinopec 187518 5756 8 State Grid 184496 -343 9 AXA 175257 5012 10 China National Petroleum (CNPC) 165496 10272
  • 13. Government Control  To correct market failures in case of externalities  To create stable business conditions (stimulate Aggregate Demand) through monetary & fiscal regulation  To provide Public goods
  • 14. Diversification as a growth strategy  Diversification strategies are used to expand firms' operations by adding markets, products, services, or stages of production to the existing business.  When the new venture is strategically related to the existing lines of business, it is called Concentric diversification.  Conglomerate diversification occurs when there is no relationship between the new and old lines of business; the new and old businesses are unrelated.
  • 15. Diversification: Vertical or Horizontal?  Vertical integration occurs when firms undertake operations at different stages of production.  When a firm diversifies closer to the sources of raw materials in the stages of production, it is following a backward vertical integration strategy.  Forward diversification occurs when firms move closer to the consumer in terms of the production stages.
  • 16. Globalization  It is a phenomenon which permits mobility of factors of production across globe except land.  Refers to a process of deepening economic integration, increasing economic and growing economic interdependence between countries in the world economy.
  • 17. Nature of Competition  Monopoly  Duopoly  Monopolistic competition  Oligopoly
  • 18. BUSINESS CHALLENGES  Managing Bottom line  Meeting stakeholders expectations  Developing and retaining top talent  Creating a customer responsive organization  Diminishing time to market  Market agility  Pricing and quality
  • 19. What do you mean by Business Environment??? The environment of any organization is “ the aggregate of all conditions, events and influences that surround and affect it.” Characteristics of Business Environment:  Complex  Dynamic  Multi-faceted  Far- reaching impact
  • 20. Why Study Business Environment  Development of broad strategies to ensure sustainability  To foresee the impact of socio-economic changes at the national and international levels on firm’s ability  Analysis of competitor’s strategies and formulation of effective counter measures  To keep oneself dynamic
  • 21. Types of Environment  Internal Environment  External Environment  Micro environment Macro environment Economic Non Economic
  • 22. Internal Environment  Refers to all the factors that are within an organization which impart strengths or cause weaknesses of strategic nature.  Controllable factors. These include:  Value system  Mission and Objectives  Management Structure and Nature
  • 23. Components of Internal Environment  Human Resources  Company Image and Brand Equity  Other Factors  Physical Assets and Facilities  R & D and Technological Capabilities  Marketing Resources  Financial Resources
  • 24. External Environment  Includes all factors outside the organization which provide opportunities or pose threats to the organization  Uncontrollable factors  Consists of Micro and Macro environment
  • 25. Micro Environment “It consists of the factors in the company’s immediate environment that affect the performance of the company”.
  • 26. Micro Environment Factors Suppliers Customers Marketing Intermediaries Competitors Publics Financial Community
  • 27. Micro Environment of a typical car manufacturer Components Supplier Customers Stakeholders Car Manufacturer Competitors Car Dealers Potential Supplier Potential Customers Local Communities Pressure Groups For Supplies For Customers Potential Dealers Government
  • 28. Macro Environment It comprises general trends and forces that may not immediately affect the organization but sooner or later will alter the way organization operates. Macro Environment :-  Economic  Non Economic
  • 29. Economic Environment  Economic stages that exists at a given time in a country  Economic system that is adopted by a country for example. Capitalistic, Socialistic or Mixed Economy  Economic planning, such as five year plans, budgets, etc.  Economic policies for example, monetary, industrial and fiscal policies  Economic Indices such as National Income, Per Capital Income, Disposable Income, Rate of growth of GNP, Distribution of Income, Rate of savings, Balance of Payments etc.  Economic Problems  Functioning of economy
  • 30. Non Economic Environment  Regulatory Environment  Socio- Cultural Environment  Demographic Environment  Technological Environment  Political Environment
  • 31. Non- Economic Environment  Cultural Environment  Social Customs & Rituals and practices  Lifestyle patterns  Family structure  Role & position of men, women, children and aged in family & society
  • 32. Non- Economic Environment  Demographic Environment  Growth of population  Age Composition  Life Expectancy  Sex Ratio  Fertility and Mortality rates  Inter-state migration
  • 33. Macro Environment  Technological Environment  Sources of technology  Technological development  Impact of technology  Political Environment  Political parties in power  Political Philosophy
  • 34. Macro Environment  Regulatory Environment  Constitutional framework  Policies relating to pricing and foreign investment  Policies related to the public sector, SSIs, development of backward areas and control of environmental pollution
  • 35. International Environment Important factors that operate at global level which have an impact on organization are:  Growth of world economy  Distribution of world GDP  International institutions IMF,WTO ILO  Economic relations between nations  Global human resource-nature and quality of skills, mobility of labor  Global technology and quality standards  Global demographic patterns
  • 36. WTO and its relevance for Indian companies The main guidelines of WTO are:  Trade without discrimination  Growing market access  Promotion of fair competition The response of Indian government to WTO constitutes the following actions  Reduction of tariffs  Opening Indian markets for Global Players  Rationalizing industrial licensing and removal of controls on the size of operations
  • 37. WTO and its relevance for Indian companies The impact of WTO on Indian companies is likely to include the following :  Increasing competition  Consolidation of activities in core competence areas  Improvements in infrastructure to negate structural disadvantages.  Shake out of minor players and M&As to gain global scale.
  • 38. Overview of Business Environment MACRO ENVIRONMENT ECONOMIC Environment MICRO ENVIRONMENT BUSINESS Internal Environment Values, Mission & Objectives. Human Resources, Co. Image & Brand Equity TECHNOLOGICAL FACTORS MARKETING INTERMEDIARIES DEMOGRAPHIC FACTORS SOCIAL CULTURAL FACTORS Non - Economic Environment
  • 39. Environmental Analysis Environmental Scanning The process by which organizations monitor their opportunities and threats affecting their business is known as environmental scanning SWOT Analysis
  • 40. Tools for Analyzing the Environment  PEST Analysis  PESTLE  STEEPLE  S - Social  T - Technological  E - Economic  E - Environmental  P - Political  L - Legal  E - Ethical
  • 41. Global Competiveness Index  The World Economic Forum has ranked 139 economies in its 2010-2011 Global Competitiveness Report.  In overall competitiveness India scores a passable 51st place. It ranks notably ahead of Latin America’s powerhouse Brazil (58) and way ahead of its neighbors Pakistan (123), Sri Lanka (62) and Bangladesh (107), but behind China (27).  Switzerland tops the chart and USA is on 4th position due to economic instability from 2007- 10
  • 42. Delhi tops 2010 ranking of India's most competitive city  Chennai cornered the second position in the list ahead of Mumbai , which dropped to third place from second position last year. Chennai's ranking improved on the back of good performance under all the sub-indices used to benchmark the cities, particularly its educated workforce and logistics infrastructure, while Mumbai's fall was primarily due to the worsening state of its physical infrastructure. Bengaluru is at fourth place in the list, followed by Kolkata, Hyderabad , Ahmedabad, Pune, Nagpur and Jaipur.  Ahmedabad and Pune have emerged as the most competitive tier-two cities in India.
  • 43. Questions for Case Study Prepare the environmental threats and opportunity profile (ETOP) for Arvind Mills. Prepare the strategic advantages profile (SAP) for Arvind Mills. On the basis of ETOP and SAP, propose strategic alternatives before Arvind Mills. List down all components of Internal & External Environment of Arvind Mills & identify its strengths & Weaknesses