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Bolstering the Bridge to
  Instructional Improvement


           The Sherman Minton Bridge,
           New Albany, IN



Librarian Self-Assessment and Strategic Planning for
     Information Literacy Program Development
                           Maria T. Accardi
          Assistant Librarian, Coordinator of Instruction
                  Indiana University Southeast
                      maccardi@gmail.com
Critical Library Instruction:
 Theories and Methods
Learning Outcomes:
                   Attendees will…
                                                  •Learn     about    the     ACRL
                                                  Standards for Proficiencies for
                                                  Instruction    Librarians    and
                                                  Coordinators     in    order   to
                                                  understand how they can be
                                                  used for program assessment.

                                                           •Learn a method of developing a
                                                           librarian       self-assessment
          Clark Memorial Bridge in Louisville Kentucky. By
                                  merfam at                instrument in order to identify
               http://flickr.com/photos/merfam/140812567/
                                                           areas for program development
                                                           and improvement in their own
                                                           libraries.
•Understand SWOT analysis in order to plan concrete steps for
instructional improvement.

•Learn how smaller libraries with limited resources can creatively
leverage those resources in order to assess information literacy
initiatives.
Envisioning the Bridge

   What inspired my thoughts about
    instructional improvement and program
    assessment?
    ◦ Courtney Mack’s presentation at LOEX 2009,
      “Training the Conductor”
    ◦ ACRL Instruction Section Discussion Forum on
      the ACRL Proficiencies for Instruction Librarians
      and Coordinators
    ◦ ALA Emerging Leaders Program, Class of 2009
Indiana
University
Southeas
t
 IUS is a regional campus in Indiana University system,
  located in New Albany, Indiana, across the Ohio River from
  Louisville, Kentucky
 Fall 2009 enrollment: Undergraduate: 5,943; Graduate: 897
 65% of students are full-time
 65% are between the ages of 18-24
IUS Library
•New building opened in 2005
•Librarians have faculty status and are tenure
track
•Staffed by 8 librarians and 10 staff members
IUS Library Instruction Program
                             We provide
                          instruction in our
                           own dedicated
                         library classroom.

                         Of our 8 librarians,
                          6of them teach.

Number of instruction sessions taught:
127in Fall 2009; 71 in Spring 2010
IUS Library Instruction Program
   Most of the instruction we provide is
    for the First Year Seminar (FYS)
    program.
    ◦ 60FYS sessions in Fall 2009 (47.24 % of
      all classes taught)
    ◦ 21FYS sessions in Spring 2010 (29.57 %
      of all classes taught)
How to Build the Bridge?
 Question: How can we build a culture of
  assessment? How can we develop an
  improvement program appropriate for our
  particular circumstances? How can we align
  ourselves with the best practices of the
  profession?
                                 Answer: A bridge
                                 to instructional
                                 improvement
                                 anchored at each
                                 end with SWOT
                                 analysis and a
John F. Kennedy Memorial Bridge,
Louisville, KY                   librarian self-
                                 assessment tool.
Structural Support, Part 1:
What is a SWOT Analysis?
                   Strengths
                    ◦ What do we do well?
                      What advantages do
                      we have?
                   Weaknesses
                    ◦ What could we
                      improve? What are
                      our shortcomings?
                   Opportunities
                    ◦ What possibilities and
                      trends are we aware
                      of?
                   Threats
                    ◦ What obstacles do we
                      face? What is our
                      competition doing?
SWOT or SOAR?
   Appreciative Inquiry
    ◦   Strengths
    ◦   Opportunities
    ◦   Aspirations
    ◦   Resources
SWOT Analysis of the IUS
Library Instruction Program
   Strengths include:
    ◦ Dedicated instructional space.
    ◦ Formalized instruction agreement with the
      IU Southeast First Year Seminar (FYS)
      program
SWOT Analysis of the IUS
Library Instruction Program
   Weaknesses include:
    ◦ Low staffing
    ◦ Tendency to rely upon only one model of
      instructional delivery
SWOT Analysis of the IUS
Library Instruction Program
   Opportunities include:
    ◦ Using technologies in innovative ways
    ◦ Developing collaborative relationships
      with teaching faculty
SWOT Analysis of the IUS
Library Instruction Program
   Threats include:
    ◦ Impending retirement of one of our
      veteran librarians
    ◦ Faculty mindsets about the presence and
      role of technology in the research process
Structural Support, Part 2: ACRL
Proficiencies for Instruction
Librarians and Coordinators
   “This document is intended to
    help instruction librarians
    define and gain the skills
    needed to be excellent
    teachers in library instruction
    programs and to foster
    collaborations necessary to
    create and improve
    information literacy
    programs.” (Website)
ACRL Proficiencies for
    Instruction Librarians and
    Coordinators
   “The Proficiencies for Instruction Librarians
    Task Force identified broad categories and
    then specific proficiencies that comprise an
    instruction librarian’s areas of
    responsibility. While some institutions
    have designated instruction librarians, the
    task force defined the proficiencies to be
    appropriate for any librarian with
    instruction responsibilities. Since the size
    of institution may affect the scope of
    librarians’ instruction responsibilities,
    proficiencies are included that are
    applicable to librarians in all types of
    academic environments.” (Website)
Developing a self-assessment
questionnaire
 Alter the verb tense of each
Proficiency into a first person
statement.
    ◦ Proficiency 1.2. “Works well in a team
      environment and provides team with
      knowledge, skill, and time to improve
      instructional services.”
    ◦ “I work well in a team environment and
      provide team with knowledge, skill, and time
      to improve instructional services.”
      For each statement, librarians responded with
       “never,” “seldom,” “about half the time,” “usually,”
       and “frequently.”
Developing a self-assessment
questionnaire
   Survey question
    format based on
    leadership inventory
    at ALA Emerging
    Leaders workshop
    in 2009.
Developing a self-assessment
 questionnaire




See the whole survey online at: http://bit.ly/librarianassessmentsurvey
Self-assessment results
 I selected the statements that scored
  “never,” “seldom,” or “about half of the
  time,” as in “I never/seldom/about half
  the time do X, Y, or Z.”
 Of those, I chose the ones that
  seemed the most relevant to our
  particular program.
Self-assessment results
   Selected for further examination:
      Administrative skills: 1.1., 1.3.
      Communication: 3.4.
      Assessment and evaluation: 2.1.
      Instructional design: 6.1., 6.2., 6.3.,
       6.6., 6.7.
      Planning skills: 8.1.
      Presentation skills: 9.1., 9.2., 9.3, 9.5.
      Teaching skills: 12.1., 12.2., 12.3., 12.6.,
       12.7.
Self-assessment results
   I shared this information with the
    librarians and asked them to choose
    Proficiency categories that they
    personally would like to strengthen in
    their own practice, and, as a result,
    help strengthen the program as a
    whole.
Self-assessment results
   We ultimately selected two broad areas,
    communication and presentation
    skills,from this list as starting points for
    developing professional development goals.




              Sherman Minton Bridge, New Albany,
              IN




   These areas corresponded with the
    weaknesses identified in the SWOT
    analysis.
Building Goals




 The goal-building worksheet was also based on
  a tool from Emerging Leaders.
 The worksheet can be found online at
  http://bit.ly/librariangoals.
Communication Goal
   Beginning this semester,
    we’ll have monthly brown
    bag lunches where we’ll
    talk about teaching.
    ◦ Relates to Proficiency 3.4:
      “Requests feedback from
      peers on instruction-related
      communication skills and
      uses it for self improvement.”
Presentation Skills Goal
   Explore diverse instruction delivery
    methods.
    ◦ Relates to Proficiency 9.2: “Presents
      instructional content in diverse ways
      (written, oral, visual, online, or using
      presentation software) and selects
      appropriate delivery methods according to
      class needs.”
Testing the Bridge: Will it take us
there?
   Our bridge-building efforts are
    showing promise:
    ◦ Brown-bag lunches have proven to be a
      safe forum for candid discussion about
      teaching.
      Downside: It’s hard to accomplish a lot in an
       hour-long period.
        As a result, we may have longer, retreat-style
         meetings less frequently than monthly, shorter
         meetings.
Testing the Bridge: Will it take us
there?
   Our bridge-building efforts are
    showing promise:
    ◦ Exploration of diverse instruction methods
      reveal exciting possibilities.
      Downside: It takes time to develop new
       delivery methods.
Testing the Bridge: Will it take us
there?
 Who has time these days?
 Administrative and librarian buy-in
Footbridge or Suspension
Bridge?
   Engineering for specific
    needs, no matter what
    size library
    ◦ SWOT analysis can help
      identify areas for growth
      and development
    ◦ Librarian self-assessment
      via the ACRL
      Proficiencies can provide
      a snapshot of what your
      program is doing well,
      and what your program
      can do better
Acknowledgments
   I owe a debt of gratitude to:
    ◦ My partner Constance Merritt for listening
      to me talk about this stuff for months on
      end.
    ◦ The IUS Library faculty for participating in
      this bridge-building adventure.
    ◦ The Indiana University Southeast
      Research and Grants Committee for
      financial support to attend this
      conference.
    ◦ LOEX for putting on such a great
Questions?

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Accardi bolsteringthe bridge_loex

  • 1. Bolstering the Bridge to Instructional Improvement The Sherman Minton Bridge, New Albany, IN Librarian Self-Assessment and Strategic Planning for Information Literacy Program Development Maria T. Accardi Assistant Librarian, Coordinator of Instruction Indiana University Southeast maccardi@gmail.com
  • 2. Critical Library Instruction: Theories and Methods
  • 3. Learning Outcomes: Attendees will… •Learn about the ACRL Standards for Proficiencies for Instruction Librarians and Coordinators in order to understand how they can be used for program assessment. •Learn a method of developing a librarian self-assessment Clark Memorial Bridge in Louisville Kentucky. By merfam at instrument in order to identify http://flickr.com/photos/merfam/140812567/ areas for program development and improvement in their own libraries. •Understand SWOT analysis in order to plan concrete steps for instructional improvement. •Learn how smaller libraries with limited resources can creatively leverage those resources in order to assess information literacy initiatives.
  • 4. Envisioning the Bridge  What inspired my thoughts about instructional improvement and program assessment? ◦ Courtney Mack’s presentation at LOEX 2009, “Training the Conductor” ◦ ACRL Instruction Section Discussion Forum on the ACRL Proficiencies for Instruction Librarians and Coordinators ◦ ALA Emerging Leaders Program, Class of 2009
  • 5. Indiana University Southeas t  IUS is a regional campus in Indiana University system, located in New Albany, Indiana, across the Ohio River from Louisville, Kentucky  Fall 2009 enrollment: Undergraduate: 5,943; Graduate: 897  65% of students are full-time  65% are between the ages of 18-24
  • 6. IUS Library •New building opened in 2005 •Librarians have faculty status and are tenure track •Staffed by 8 librarians and 10 staff members
  • 7. IUS Library Instruction Program We provide instruction in our own dedicated library classroom. Of our 8 librarians, 6of them teach. Number of instruction sessions taught: 127in Fall 2009; 71 in Spring 2010
  • 8. IUS Library Instruction Program  Most of the instruction we provide is for the First Year Seminar (FYS) program. ◦ 60FYS sessions in Fall 2009 (47.24 % of all classes taught) ◦ 21FYS sessions in Spring 2010 (29.57 % of all classes taught)
  • 9. How to Build the Bridge?  Question: How can we build a culture of assessment? How can we develop an improvement program appropriate for our particular circumstances? How can we align ourselves with the best practices of the profession? Answer: A bridge to instructional improvement anchored at each end with SWOT analysis and a John F. Kennedy Memorial Bridge, Louisville, KY librarian self- assessment tool.
  • 10. Structural Support, Part 1: What is a SWOT Analysis?  Strengths ◦ What do we do well? What advantages do we have?  Weaknesses ◦ What could we improve? What are our shortcomings?  Opportunities ◦ What possibilities and trends are we aware of?  Threats ◦ What obstacles do we face? What is our competition doing?
  • 11. SWOT or SOAR?  Appreciative Inquiry ◦ Strengths ◦ Opportunities ◦ Aspirations ◦ Resources
  • 12. SWOT Analysis of the IUS Library Instruction Program  Strengths include: ◦ Dedicated instructional space. ◦ Formalized instruction agreement with the IU Southeast First Year Seminar (FYS) program
  • 13. SWOT Analysis of the IUS Library Instruction Program  Weaknesses include: ◦ Low staffing ◦ Tendency to rely upon only one model of instructional delivery
  • 14. SWOT Analysis of the IUS Library Instruction Program  Opportunities include: ◦ Using technologies in innovative ways ◦ Developing collaborative relationships with teaching faculty
  • 15. SWOT Analysis of the IUS Library Instruction Program  Threats include: ◦ Impending retirement of one of our veteran librarians ◦ Faculty mindsets about the presence and role of technology in the research process
  • 16. Structural Support, Part 2: ACRL Proficiencies for Instruction Librarians and Coordinators  “This document is intended to help instruction librarians define and gain the skills needed to be excellent teachers in library instruction programs and to foster collaborations necessary to create and improve information literacy programs.” (Website)
  • 17. ACRL Proficiencies for Instruction Librarians and Coordinators  “The Proficiencies for Instruction Librarians Task Force identified broad categories and then specific proficiencies that comprise an instruction librarian’s areas of responsibility. While some institutions have designated instruction librarians, the task force defined the proficiencies to be appropriate for any librarian with instruction responsibilities. Since the size of institution may affect the scope of librarians’ instruction responsibilities, proficiencies are included that are applicable to librarians in all types of academic environments.” (Website)
  • 18. Developing a self-assessment questionnaire  Alter the verb tense of each Proficiency into a first person statement. ◦ Proficiency 1.2. “Works well in a team environment and provides team with knowledge, skill, and time to improve instructional services.” ◦ “I work well in a team environment and provide team with knowledge, skill, and time to improve instructional services.”  For each statement, librarians responded with “never,” “seldom,” “about half the time,” “usually,” and “frequently.”
  • 19. Developing a self-assessment questionnaire  Survey question format based on leadership inventory at ALA Emerging Leaders workshop in 2009.
  • 20. Developing a self-assessment questionnaire See the whole survey online at: http://bit.ly/librarianassessmentsurvey
  • 21. Self-assessment results  I selected the statements that scored “never,” “seldom,” or “about half of the time,” as in “I never/seldom/about half the time do X, Y, or Z.”  Of those, I chose the ones that seemed the most relevant to our particular program.
  • 22. Self-assessment results  Selected for further examination:  Administrative skills: 1.1., 1.3.  Communication: 3.4.  Assessment and evaluation: 2.1.  Instructional design: 6.1., 6.2., 6.3., 6.6., 6.7.  Planning skills: 8.1.  Presentation skills: 9.1., 9.2., 9.3, 9.5.  Teaching skills: 12.1., 12.2., 12.3., 12.6., 12.7.
  • 23. Self-assessment results  I shared this information with the librarians and asked them to choose Proficiency categories that they personally would like to strengthen in their own practice, and, as a result, help strengthen the program as a whole.
  • 24. Self-assessment results  We ultimately selected two broad areas, communication and presentation skills,from this list as starting points for developing professional development goals. Sherman Minton Bridge, New Albany, IN  These areas corresponded with the weaknesses identified in the SWOT analysis.
  • 25. Building Goals  The goal-building worksheet was also based on a tool from Emerging Leaders.  The worksheet can be found online at http://bit.ly/librariangoals.
  • 26. Communication Goal  Beginning this semester, we’ll have monthly brown bag lunches where we’ll talk about teaching. ◦ Relates to Proficiency 3.4: “Requests feedback from peers on instruction-related communication skills and uses it for self improvement.”
  • 27. Presentation Skills Goal  Explore diverse instruction delivery methods. ◦ Relates to Proficiency 9.2: “Presents instructional content in diverse ways (written, oral, visual, online, or using presentation software) and selects appropriate delivery methods according to class needs.”
  • 28. Testing the Bridge: Will it take us there?  Our bridge-building efforts are showing promise: ◦ Brown-bag lunches have proven to be a safe forum for candid discussion about teaching.  Downside: It’s hard to accomplish a lot in an hour-long period.  As a result, we may have longer, retreat-style meetings less frequently than monthly, shorter meetings.
  • 29. Testing the Bridge: Will it take us there?  Our bridge-building efforts are showing promise: ◦ Exploration of diverse instruction methods reveal exciting possibilities.  Downside: It takes time to develop new delivery methods.
  • 30. Testing the Bridge: Will it take us there?  Who has time these days?  Administrative and librarian buy-in
  • 31. Footbridge or Suspension Bridge?  Engineering for specific needs, no matter what size library ◦ SWOT analysis can help identify areas for growth and development ◦ Librarian self-assessment via the ACRL Proficiencies can provide a snapshot of what your program is doing well, and what your program can do better
  • 32. Acknowledgments  I owe a debt of gratitude to: ◦ My partner Constance Merritt for listening to me talk about this stuff for months on end. ◦ The IUS Library faculty for participating in this bridge-building adventure. ◦ The Indiana University Southeast Research and Grants Committee for financial support to attend this conference. ◦ LOEX for putting on such a great

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