Our inaugural free online learning podcast addresses patient identification in healthcare as we discuss some of the major issues and challenges along with some possible solutions with Nancy Farrington, Enterprise Master Patient Index Administrator with Main Line Health. Nancy has over 30 years of experience in patient access and is a former National Association of Healthcare Access Management (NAHAM) Board member.

1. Patient Identification in Healthcare Podcast – Nancy Farrington
Our inaugural free online learning podcast addresses patient
identification in healthcare as we discuss some of the major issues and
challenges along with some possible solutions with Nancy Farrington,
Enterprise Master Patient Index Administrator with Main Line Health.
Nancy has over 30 years of experience in patient access and is a former
National Association of Healthcare Access Management (NAHAM)
Board member.

2. Topics covered in the podcast:
 What is the #1 challenge right now in patient identification?
 What is the role that accurate patient identification plays in the
healthcare industry’s patient safety strategies?
 What is the real risk of patient misidentification?
a. How big of an issue are duplicate medical records right now?
Has NAHAM ever conducted studies on the average duplicate rate
or the cost of duplicates?
 What are some things that can be done to prevent patient
misidentification?
 What are some of the issues regarding patient identification across
healthcare information exchanges?