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GAINING INSIGHT: DISCOVER YOUR
PATRON’S VIEWPOINT
Ronalee Ciocco       Theresa McDevitt
Natalie Hinton       Michele Corcoran
Kaitlyn Lyons        Beth Farabaugh

Musselman Library    Stapleton Library
Gettysburg College   Indiana University of PA
GIVE US MORE POWER!
MAPS
MORE FANCIFUL MAPS
SURVEY RESULTS
                      Favorite Spot on the Main Floor
  100

   90

   80

   70

   60

    50

    40

    30

    20

    10

         0
             Apse
                    Middle
                               Soft
                             Furnature Computers   Bays
                                                          Front
                                                                  Browsing
                                                                   Room      Tables
SURVEY RESULTS
    Top 5 Responses for Changes to the Main
                     Floor




                                     More Computers
                                     More Outlets
                                     More Tables
                                     More Printers
                                     Less Noise
SURVEY RESULTS
            Top 5 Frustrations


                                 Noise

                                 Need more
                                 computers
                                 Printer frustration

                                 Need more outlets

                                 Too Crowded
VOTE WITH YOUR SEAT!
           #1

                            #2




                                 #6




   #3       #4         #5
USER COUNT
             Seating Usage Rate
             (by # of seats in each category)
10

 9

 8

 7

 6

 5

 4

 3

 2

 1

 0
WHAT TIME DOES THE LIBRARY CLOSE ON
SATURDAY?
Over half of students marked

No one marked
OUR CURRENT WEBSITE
IUP LIBRARY SAG
Gaining Insight into Patron Viewpoints

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Gaining Insight into Patron Viewpoints