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MANAGEMENT 
IMFORMATION 
SYSTEM 
(JGB 20202) 
• SYARIL ADZWAN 
57275113628 
• NUR FARHANA SAIDIN 
57275113794 
• NUR SHAZLINA YUSOFF 
57275113513 
Prepared 
For: MISS 
NORYANTI 
HUSSIN 
UniKL MITEC ‘14
UniKL MITEC ‘14
 Indah Water Konsortium, a company owned 
by Minister of Finance Incorported. 
 Developing and maintaining a modern and 
efficient sewerage system for all Malaysians. 
 Indah Water has taken over the sewerage 
services from local authorities in all areas 
except the States of Kelantan, Sabah, 
Sarawak, Majlis Bandaraya Johor Bahru and 
Majlis Perbandaran Pasir Gudang. 
UniKL MITEC ‘14
UniKL MITEC ‘14
What is 
TPS ? 
UniKL MITEC ‘14
… 
OBJECTIVE : 
• To ease the customer to register rather that use 
manual method 
• To organize the data in effective @ efficient way 
SCOPE : 
 Collect customer data 
USER : 
 All possible customer 
UniKL MITEC ‘14
.. 
STRENGHT 
 Easy to access & get 
info about IWK after 
register every time & 
every way. 
 No need to manual 
registration and can 
save the time. 
WEAKNESS 
 Hackers 
 Linkage of personal 
data. 
UniKL MITEC ‘14
UniKL MITEC ‘14
 OBJECTIVE 
- To measure the satisfaction of the customer after 
use the service. 
- To plan the improvement structure in way to gain 
high customer satisfaction. 
 SCOPE 
 Satisfaction of 
customer from the 
service given. 
 USER 
 All possible customer , 
developer & 
contractor. 
UniKL MITEC ‘14
 STRENGHT 
* Every customer can give their comment @ 
opinion @ recommendation toward the service. 
* IWK can improve their service for the future 
goods. 
 WEAKNESS 
* It actually hard to fulfill all requirement of 
the user but IWK try to plan a strategies 
improvement to solve it. 
UniKL MITEC ‘14
UniKL MITEC ‘14
 OBJECTIVE : 
 To give information 
about latest tender 
 To offer training for 
contractor 
o SCOPE : 
 All of the contractor 
about new tender 
o USER : 
 Registered contractor 
 STRENGHT 
- contractor can find 
a new project under 
the IWK . 
- prevent corruption 
among employee & 
contractor . 
 WEAKNESS 
- Falsifying information 
to obtain payment 
claims . 
UniKL MITEC ‘14
UniKL MITEC ‘14
… 
 HARDWARE 
 Dell Desktop 
Personnel 
Computer 
 HP Printer 
 Router 
 Memory :512MB 
minimum, 
 SOFTWARE 
 OS : Window XP@ 
Window 7 
 JavaScript 
 Oracle ODBC driver 
 CMS Software 
UniKL MITEC ‘14
UniKL MITEC ‘14
UniKL MITEC ‘14
 VIDEO 
UniKL MITEC ‘14
UNIVERSITI KUALA LUMPUR MALYSIAN INSTITUTE OF INDUSTRIAL TECNOLOGY (2014)

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Indah Water Konsortium Sdn.Bhd ( Information System )

  • 1. MANAGEMENT IMFORMATION SYSTEM (JGB 20202) • SYARIL ADZWAN 57275113628 • NUR FARHANA SAIDIN 57275113794 • NUR SHAZLINA YUSOFF 57275113513 Prepared For: MISS NORYANTI HUSSIN UniKL MITEC ‘14
  • 3.  Indah Water Konsortium, a company owned by Minister of Finance Incorported.  Developing and maintaining a modern and efficient sewerage system for all Malaysians.  Indah Water has taken over the sewerage services from local authorities in all areas except the States of Kelantan, Sabah, Sarawak, Majlis Bandaraya Johor Bahru and Majlis Perbandaran Pasir Gudang. UniKL MITEC ‘14
  • 5. What is TPS ? UniKL MITEC ‘14
  • 6. … OBJECTIVE : • To ease the customer to register rather that use manual method • To organize the data in effective @ efficient way SCOPE :  Collect customer data USER :  All possible customer UniKL MITEC ‘14
  • 7. .. STRENGHT  Easy to access & get info about IWK after register every time & every way.  No need to manual registration and can save the time. WEAKNESS  Hackers  Linkage of personal data. UniKL MITEC ‘14
  • 9.  OBJECTIVE - To measure the satisfaction of the customer after use the service. - To plan the improvement structure in way to gain high customer satisfaction.  SCOPE  Satisfaction of customer from the service given.  USER  All possible customer , developer & contractor. UniKL MITEC ‘14
  • 10.  STRENGHT * Every customer can give their comment @ opinion @ recommendation toward the service. * IWK can improve their service for the future goods.  WEAKNESS * It actually hard to fulfill all requirement of the user but IWK try to plan a strategies improvement to solve it. UniKL MITEC ‘14
  • 12.  OBJECTIVE :  To give information about latest tender  To offer training for contractor o SCOPE :  All of the contractor about new tender o USER :  Registered contractor  STRENGHT - contractor can find a new project under the IWK . - prevent corruption among employee & contractor .  WEAKNESS - Falsifying information to obtain payment claims . UniKL MITEC ‘14
  • 14. …  HARDWARE  Dell Desktop Personnel Computer  HP Printer  Router  Memory :512MB minimum,  SOFTWARE  OS : Window XP@ Window 7  JavaScript  Oracle ODBC driver  CMS Software UniKL MITEC ‘14
  • 17.  VIDEO UniKL MITEC ‘14
  • 18. UNIVERSITI KUALA LUMPUR MALYSIAN INSTITUTE OF INDUSTRIAL TECNOLOGY (2014)