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How to Engage and Delight your
Alumni
Lynne M. Wester
Donor Relations Guru
@donorguru
AGENDA
• How can you engage alumni in your program?
• Prioritization of Activities
• Creating a communication plan
• Strategies for successful engagement
• Questions
Activity
Ideal Scenario
Alumni Engagement
Data is Key
• Building database information that is robust
• Telling a story of who the alum is, not just if
they give
Alumni Communications Strategy
• Offline
– Press Release
– Events
– Business Cards
– Postcards
– Networking
• Online
– Newsletters
– Online Registration
– Facebook
– Twitter
Events
• Reunions
• Regional Events
• Virtual Events
• Family Interactions
Activity
What Can We Offer Our Alumni?
• Memories
• Friends
• Networking
• Legacy
• A Place to Belong and Invest in
Alumni By the Generations
• 7 to 25
(Young Aumni) Where are my friends now?
• Summer jobs or mentorships
• Travel and School
• 25 to 40
(Career) Family: Camp for kids or family camp
• Single: Looking for other singles
• Opportunity for camp-like community
• 40 to 75
(Mid-Life) Stories about staff/friends who made an impact on me
• Proud parents want pictures of their campers
• Proud alumni who support camp
• Camp's Strategic Vision
• 70+
(Seniors) Legacy
• History and old photos
• Continuity of people and traditions
• Grandchildren and pictures of them at camp
Social Media and Engagement
Celebrate Your Alumni
Putting Alumni at the Center
Involve Alumni in Planning
#TBT
Involve in Current Happenings
Involve and Delight
Social Media
• Photos First
• Then Questions
• CONTESTS?
– Post old pictures from camp on Facebook- whoever
can name the people in the picture are entered into a
raffle for a prize.
– Best camp memory or photo - they can be featured in
a future newsletter.
– Register the most new alumni for the camp
eNewsletter - the person who recruits the most new
alumni wins!
Activity
Closing Activity
Thank You!
• Lynne M. Wester
• @donorguru
• Connect with me!
• www.donorrelationsguru.com
• lynne@donorrelationsguru.com

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2014 helmsleyalumni

  • 1. How to Engage and Delight your Alumni Lynne M. Wester Donor Relations Guru @donorguru
  • 2. AGENDA • How can you engage alumni in your program? • Prioritization of Activities • Creating a communication plan • Strategies for successful engagement • Questions
  • 6. Data is Key • Building database information that is robust • Telling a story of who the alum is, not just if they give
  • 7. Alumni Communications Strategy • Offline – Press Release – Events – Business Cards – Postcards – Networking • Online – Newsletters – Online Registration – Facebook – Twitter
  • 8. Events • Reunions • Regional Events • Virtual Events • Family Interactions
  • 10. What Can We Offer Our Alumni? • Memories • Friends • Networking • Legacy • A Place to Belong and Invest in
  • 11. Alumni By the Generations • 7 to 25 (Young Aumni) Where are my friends now? • Summer jobs or mentorships • Travel and School • 25 to 40 (Career) Family: Camp for kids or family camp • Single: Looking for other singles • Opportunity for camp-like community • 40 to 75 (Mid-Life) Stories about staff/friends who made an impact on me • Proud parents want pictures of their campers • Proud alumni who support camp • Camp's Strategic Vision • 70+ (Seniors) Legacy • History and old photos • Continuity of people and traditions • Grandchildren and pictures of them at camp
  • 12. Social Media and Engagement
  • 14. Putting Alumni at the Center
  • 15. Involve Alumni in Planning
  • 16. #TBT
  • 17. Involve in Current Happenings
  • 19. Social Media • Photos First • Then Questions • CONTESTS? – Post old pictures from camp on Facebook- whoever can name the people in the picture are entered into a raffle for a prize. – Best camp memory or photo - they can be featured in a future newsletter. – Register the most new alumni for the camp eNewsletter - the person who recruits the most new alumni wins!
  • 22. Thank You! • Lynne M. Wester • @donorguru • Connect with me! • www.donorrelationsguru.com • lynne@donorrelationsguru.com