1. 1
Jumping Into the Digital Donor
Recognition Pond
Lynne M. Wester
Director of Stewardship and
Donor Recognition
Yeshiva University
2. Evaluation
• What: Do you already have?
• Why: Is it not working for you?
• Why: Do you need an electronic
recognition wall?
• What: Can an electronic recognition
wall do for you, that your current one
can’t?
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4. The Whys
• BIG WHY: B Current wall had become dated and was
becoming too difficult to maintain and update every
year.
• BIGGER WHY: More control over the process and
we wanted our wall to be more than just a list of
names.
• BIGGEST WHY: Costingtoo much money to update
our old wall and needed to find a better way.
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7. The Story
• Its primary purposes are recognition of
the basketball team captains, honoring
the longstanding coach and an ongoing
celebration of the Maccabees
basketball team.
• “We want a plaque that tells a story!”
– Insert awkward pause
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Making the Case
• The lively subject matter and the need
to add content over time are a good
match for electronic media.
• Looking for an appropriate test case for
digital recognition in Yeshiva's very
tradition-driven culture.
• Demonstrating that not every
recognition story is best told through a
hefty bronze plaque.
9. Budget and RFP
• This is the most MOST important part of the project. Your RFP will
set the tone!
• Your RFP should contain the following:
• What you plan to do with your electronic recognition wall.
• How you expect it to improve your fundraising goals, if any.
• Be clear with who your donors are and how many you have.
• How you plan to use the electronic recognition wall.
• How you expect to interact with the maintenance of the wall (a web-based
program that’s already been created or do you expect a personalized Content
Management System that does exactly what you need to do?)
• Be clear about what you expect during development and installation. What
happens after the project is done. Ballpark figures for development, installation,
maintenance and upkeep.
• Overwhelm them with information when it comes to explaining your institution’s
needs and desire to have a recognition wall that makes the most sense for you
financially and concept wise.
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10. TIPS
• Engaging all the teams that will be
involved in a project - marketing, IT,
facilities, and other outside resources
related to the success of the project -
must happen early.
• Many people lose momentum trying to
perfect content by committee before
getting into context with the display.
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22. The Whole Truth and Nothing
But the Truth
• Do-overs
• Downsides to an electronic wall
• Life after the unveiling
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23. Questions? Comments
• Lynne Wester
• wester@yu.edu
• www.donorrelationsguru.com
• Friend me on Facebook
• Follow me on Twitter @donorguru
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