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Lucien Engelen, Health 2.0 Ambassador
  Radboud University Nijmegen Medical Centre, the Netherlands
                      @zorg20 on Twitter




Somebody is missing !
Two Questions :
How many patients are here ?
          Answer was none



How many doctors are here ?
           Answer was 3
What's up ?

• What ís going on out there ?

• What wíll be going on out
  there ?

• What do wé think of it ?

• What do we dó to get there ?
WARNING
Next slides will be shocking !
Meet à patiënt !




They are THE key, are the experts in
having the disease, go and ask them !
It is NOT a
$1.7 trillion market :


    Next year !
On a daily basis 15-20 persons
write in blogs about our care
       in our facilility

   Our doc's, nurses and administration didn't knew.
     So we appointed a "Chief Listening Officer"
Take home messages
• You're not alone anymore

• There is a lot of help to gain : patients

• Start thinking in sócial nétworks.

• Doc's think they know, well : they don't !

• You scare us ! (non-realistic expectations)

• Think big, start simple, act fast but START
Radboud E-xperience & Innovation Centre




                        17 - 10 - 5
Radboud E-xperience & Innovation Centre



                                                         Digital trends & developments
                                                                   use of the internet in the Netherlands

             100



               75



               50
                                                                                                      91
                                                                                                 81
                                                                                            76
                                                                                  66   70
                                                                             57
               25                                                       49
                                                                   42
                                                              30
                                                         20
                                                8   10
                 0         1        3
                                                              1996-2009

Bron: Trendbox /STIR
This is Maarten !
          This too.
This is what Maarten does !
               This too !
Radboud E-xperience & Innovation Centre




                         Estimated status Health 2.0 in RUNMC by 2015

                                           Internet




                       Health-
                     professional                        Patient




                                           2009
Radboud E-xperience & Innovation Centre




                         Estimated status Health 2.0 in RUNMC by 2015

                                                         Internet




                                            Health-
                                          professional              Patient




                                                         2012
Radboud E-xperience & Innovation Centre



                         Estimated status Health 2.0 in RUNMC by 2015

                                                         Internet




                                          Health-
                                          professional              Patient


                                                            Jj

                                                         Informal
                                                           Care


                                                         2015
So, who ís the
target group
anyway ?
Radboud E-xperience & Innovation Centre




                                Our visiom : Let’s fight the disease together!
Patients IN our team
      it just takes a while
Radboud E-xperience & Innovation Centre




                                          Where is the patient
                                          actually involved ?
Radboud E-xperience & Innovation Centre




                            Patient is not à third-person word.
                                          (e-Patient Dave)
What's the biggest
consern for AYA's
  (adult young adolecents)
Our online community :
AYA4 : All information You've Asked for




            www.AYA4.us
Challenge : doc's KNEW what patients wanted ?
Tackle privacy : by going Outside
Radboud E-xperience & Innovation Centre

                                          REshape (r)evolution theory for healthcare




                                                                Engelen, Derksen 2010
Definition ?
          Health 2.0 / Medicine 2.0 : A Systematic Review*

• 46 definitions.
• Patients : 35
• Web 2.0 : 30
• Professionals : 26
• Social Networking : 22
• Change of Healthcare : 15
• Collaboration : 14
• Health information : 14
                                      * J Med Internet Res 2010; 12(2):e18
                                           Van De Belt, Engelen et al
Radboud E-xperience & Innovation Centre

                                              REshape (r)evolution theory for healthcare


                                           RUNMC
                                            2010

                                National




                                                            RUNMC
                                                             2015
Radboud E-xperience & Innovation Centre




2010
ParkonsonNet. Regional communities (share-expertise) of trained specialized HC professionals
Digital IVF-clinic. Gives couples access, support and connections
Somebody collapsed !!

            Where is the nearest AED
   (automatically external defibrillator)
                                NOW




   I said NOW !
VODAFONE
                                            mobile
Radboud E-xperience & Innovation Centre



Crowd sourcing : all AED's in NL            Clicks
                                            2010
soon EU, then Global
Online scheduling visiting for family (1st Worldwide)
Think big, start simple, give them a"spoon" and 5-7 years
Damon Centola : short ties are important
Radboud E-xperience & Innovation Centre
                                          REshape conference
Another REshape conference of
Radboud E-xperience & Innovation Centre




                                          www.tedxmaastricht.com
Another REshape conference of




www.tedxmaastricht.com
Radboud E-xperience & Innovation Centre



                                          www.zorg20.nl
Just à little appetizer




Amazon.com : e-book & hard copy
REshape just à little toolbox
Let’s fight the disease together!




     Lucien Engelen, Health 2.0 Ambassador

    Radboud University Nijmegen Medical Centre
                  the Netherlands

               http://www.umcn.nl

       Twitter : http://twitter.com/Zorg20
Personal blog : http://lucienengelen.posterous.com/
LinkedIn : http://nl.linkedin.com/in/lucienengelen

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Health 2.0 Ambassador Shares Vision

  • 1. Lucien Engelen, Health 2.0 Ambassador Radboud University Nijmegen Medical Centre, the Netherlands @zorg20 on Twitter Somebody is missing !
  • 2. Two Questions : How many patients are here ? Answer was none How many doctors are here ? Answer was 3
  • 3. What's up ? • What ís going on out there ? • What wíll be going on out there ? • What do wé think of it ? • What do we dó to get there ?
  • 4. WARNING Next slides will be shocking !
  • 5. Meet à patiënt ! They are THE key, are the experts in having the disease, go and ask them !
  • 6. It is NOT a $1.7 trillion market : Next year !
  • 7. On a daily basis 15-20 persons write in blogs about our care in our facilility Our doc's, nurses and administration didn't knew. So we appointed a "Chief Listening Officer"
  • 8. Take home messages • You're not alone anymore • There is a lot of help to gain : patients • Start thinking in sócial nétworks. • Doc's think they know, well : they don't ! • You scare us ! (non-realistic expectations) • Think big, start simple, act fast but START
  • 9. Radboud E-xperience & Innovation Centre 17 - 10 - 5
  • 10.
  • 11. Radboud E-xperience & Innovation Centre Digital trends & developments use of the internet in the Netherlands 100 75 50 91 81 76 66 70 57 25 49 42 30 20 8 10 0 1 3 1996-2009 Bron: Trendbox /STIR
  • 12. This is Maarten ! This too.
  • 13. This is what Maarten does ! This too !
  • 14.
  • 15. Radboud E-xperience & Innovation Centre Estimated status Health 2.0 in RUNMC by 2015 Internet Health- professional Patient 2009
  • 16. Radboud E-xperience & Innovation Centre Estimated status Health 2.0 in RUNMC by 2015 Internet Health- professional Patient 2012
  • 17. Radboud E-xperience & Innovation Centre Estimated status Health 2.0 in RUNMC by 2015 Internet Health- professional Patient Jj Informal Care 2015
  • 18. So, who ís the target group anyway ?
  • 19. Radboud E-xperience & Innovation Centre Our visiom : Let’s fight the disease together!
  • 20. Patients IN our team it just takes a while
  • 21. Radboud E-xperience & Innovation Centre Where is the patient actually involved ?
  • 22. Radboud E-xperience & Innovation Centre Patient is not à third-person word. (e-Patient Dave)
  • 23. What's the biggest consern for AYA's (adult young adolecents)
  • 24. Our online community : AYA4 : All information You've Asked for www.AYA4.us
  • 25. Challenge : doc's KNEW what patients wanted ?
  • 26. Tackle privacy : by going Outside
  • 27. Radboud E-xperience & Innovation Centre REshape (r)evolution theory for healthcare Engelen, Derksen 2010
  • 28. Definition ? Health 2.0 / Medicine 2.0 : A Systematic Review* • 46 definitions. • Patients : 35 • Web 2.0 : 30 • Professionals : 26 • Social Networking : 22 • Change of Healthcare : 15 • Collaboration : 14 • Health information : 14 * J Med Internet Res 2010; 12(2):e18 Van De Belt, Engelen et al
  • 29. Radboud E-xperience & Innovation Centre REshape (r)evolution theory for healthcare RUNMC 2010 National RUNMC 2015
  • 30. Radboud E-xperience & Innovation Centre 2010
  • 31. ParkonsonNet. Regional communities (share-expertise) of trained specialized HC professionals
  • 32. Digital IVF-clinic. Gives couples access, support and connections
  • 33. Somebody collapsed !! Where is the nearest AED (automatically external defibrillator) NOW I said NOW !
  • 34. VODAFONE mobile Radboud E-xperience & Innovation Centre Crowd sourcing : all AED's in NL Clicks 2010 soon EU, then Global
  • 35. Online scheduling visiting for family (1st Worldwide)
  • 36. Think big, start simple, give them a"spoon" and 5-7 years
  • 37. Damon Centola : short ties are important
  • 38. Radboud E-xperience & Innovation Centre REshape conference
  • 39. Another REshape conference of Radboud E-xperience & Innovation Centre www.tedxmaastricht.com
  • 40. Another REshape conference of www.tedxmaastricht.com
  • 41. Radboud E-xperience & Innovation Centre www.zorg20.nl
  • 42. Just à little appetizer Amazon.com : e-book & hard copy
  • 43. REshape just à little toolbox
  • 44. Let’s fight the disease together! Lucien Engelen, Health 2.0 Ambassador Radboud University Nijmegen Medical Centre the Netherlands http://www.umcn.nl Twitter : http://twitter.com/Zorg20 Personal blog : http://lucienengelen.posterous.com/ LinkedIn : http://nl.linkedin.com/in/lucienengelen