The document is an internship report submitted by Cao Thi Thanh Hien detailing her two month internship at Dragon-Land Trade & Service Co., Ltd. The report includes chapters on: an overview of the company's history, organization, and activities; the reasons for choosing her internship topic; a description of her weekly schedule and assignments which involved greeting customers, answering phones, learning sales techniques, and assisting with documents; and plans to self-evaluate her experience and the company's operations.

1. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 1
SOCIALIST REPUBLIC OF VIETNAM
DRAGON-LAND TRADE&SERVICE CO.LTD
Independence - Freedom - Happiness
BÁO CÁO THỰC TẬP TIẾNG ANH
INTERNSHIP RERPOT CÔNG TY BẤT ĐỘNG SẢN
Tham khảo thêm tài liệu tại Trangluanvan.com
Dịch Vụ Hỗ Trợ Viết Thuê Tiểu Luận,Báo Cáo
Khoá Luận, Luận Văn
ZALO/TELEGRAM HỖ TRỢ 0934.536.149

2. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 2
COMMENT OF PRACTICE UNIT
Student full name: Cao Thị Thanh Hiền
Course: 2013 – 2017
Faculty Of Foreign Languages and Cultures.
School: Van Hien University
Company: DRAGON-LAND TRADE&SERVICE CO.LTD
Time: From December 5, 2016 to January 27, 2017
Position: Salesman
Commnet of practice unit:
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Point:………….
HCM, January 27, 2017
Reviewers
(sign)

3. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 3
SOCIALIST REPUBLIC OF VIETNAM
VAN HIEN UNIVERSITY
LANGUAGE &CULTURE FOREIGN Independence - Freedom - Happiness
COMMENT OF TEACHERS GUIDE
Student full name: Cao Thị Thanh Hiền
Course: 2013 – 2017
Faculty Of Foreign Languages and Cultures.
School: Van Hien University
Company: DRAGON-LAND TRADE&SERVICE CO.LTD
Time: From December 5, 2016 to January 27, 2017
Position: Salesman
Comment of teacher guide:
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Point: ………….
HCM, January 27, 2017
Teacher guide
(sign)

4. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 4
ACKNOWLEDGEMENT
While studying at the Van Hien University, I have received a lot of knowledge
teaching and communicating the experience of the teachers. It is essential
knowledge for me during practice at DRAGON-LAND TRADE&SERVICE
CO.LTD.
After a period of practice, I would like to sincerely thank to teachers, especially
instructors Nguyen Thi Tuyet was helpful and guided me complete this report.
Would like to express my gratitude to DRAGON-LAND TRADE&SERVICE
CO.LTD, with friends and colleagues has created favorable conditions, help me
during an internship at the company. With a short time and visibility was limited,
my report was flawed. I look forward to receiving the comments, directed by
teacher and colleagues in the company.
Finally, I would like to wish my teachers always good health. DRAGON-LAND
TRADE&SERVICE CO.LTD more success, achievement and development work.
Thank you sincerely!

5. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 5
TABLE OF CONTENTS
Content Page
SUMMARY……………………………………………………..….….5, 6
CHAPTER I: DRAGON-LAND TRADE&SERVICE CO.LTD
I.1 History and development of thecompany…..…………………7
II.2 Organization of business activities ….……………..…………8
CHAPTER II: INTRODUCE TOPIC
II.1 Reason choose topic ………………….……………………….11
II.2 Purposes ……………….…….……………………………..….11
II.3 Research methods……….………….…………………….……11
II.4 Purposes ………………….……………………………………11
CHAPTER III: INTERNSHIP PROCESS
III.1 Work assignments………….………………………………….12
III.2 Weekly schedule…………………….………………………...12
CHAPTER IV: INTERNSHIP SUMMARY
IV.1 New skills acquired and skills improved…….……………….16
IV.2 Management techniques observed……….…….…..…………16
IV.3 Classroom skills employed……………..……………………..17
IV.4 Problems encountered………………………………………...17
IV.5 Lesson learned………………………………………….……..17
CHAPTER V: EVALUATION
V.1 Self-evaluation & recommendiations…………………..…….18
V.2 Conclusion & supervisor’s evaluation………………………..19

6. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 6
SUMMARY
Chapter I: Introducing an overview of DRAGON-LAND TRADE&SERVICE
CO.LTD. Introducing products and services offered in the company. The rules,
function of each department in the company.
Chapter II: The reasons for choosing the topic and purpose of the topic.
Chapter III: List the specific tasks during the internship. Recognize the strengths
and weaknesses of myself to help myself in determining future work for later.
Chapter IV: Summary of the work at the company, can do, can not do.
Chapter V: Finally, self-assessment and give yourself some recommendations.

7. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 7
TÓM TẮT
Chương 1: Giới thiệu một cách tổng quát về Công ty TNHH TM-DV Đất Rồng.
Các sản phẩm, dịch vụ đang được cung cấp tại công ty. Những quy định làm việc,
cụ thể chức năng của từng bộ phận trong Công ty.
Chương 2: Nêu lý do chọn đề tài và mục đích của đề tài em chọn.
Chương 3: Liệt kê cụ thể những công việc trong suốt quá trình thực tập. Nhận ra
điểm mạnh, điểm yếu của bản thân để giúp bản thân trong việc xác định công việc
cho tương lai sau này.
Chương 4: Tổng kết lại các công việc thực tập tại công ty, những việc làm được,
chưa làm được.
Chương 5: Cuối cùng tự đánh giá bản thân và đưa ra một số kiến nghị.

8. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 8
CHAPTER I
DRAGON-LAND TRADE&SERVICE CO.LTD
I.1 HISTORY AND DEVELOPMENT OF THE COMPANY:
I.1.a Introduce about the company:
- Name: DRAGON-LAND TRADE&SERVICE CO.LTD
(Công ty TNHH TM-DV Đất Rồng)
- Address: 65 Le Van Huan, Ward 13, Tan Binh District, Ho Chi Minh City
- Phone number: (08) 62970039. Fax number: (08) 62925431
- Email: sosani2004@yahoo.com.vn
- Website: http://www.sosani.com
- Director: Ms. Nguyen Dang Nguyen Thu
- Certificate of Business registration number: 4102025392, by Planning and
Investment of HCMC on 08/10/2004
- Tax registration certificate number: 0303519098
- Business registration fields: civil construction, industrial mechanics, interior
decoration materials, building materials trading house, real estate brokers,
investment in infrastructure construction zone industrial and residential areas.
I.1.b The process of establishment:
- The company was founded on 08/10/2004 as decided by the Department of
Planning and Investment of HCMC, officially put into operation in 11/2004.
- Planning early 2005 the company has implemented to produce each unit and
department in the company, sanitary products factory in operation.
- Company leadership has launched several measures to overcome difficulties in
production and actively strengthen human resources professional, cost savings
and lower product cost, product design new templates code, looking for a
competitive market …
I.1.c Structure:
- Company Limited with capital ownership:
- Charter capital 2,000,000
- Capital contributing members include:
 Nguyen Đang Nguyen Thu: 90%
 Nguyen Thi Cam Ha: 10%
I.1.d Business strategy:
- Promoting the advantages of offering proprietary products such as shower,
sink ... Strive to introduce products to the other regions.
- Improving employee qualifications, meet the needs of large projects and
serving the needs of consumers in order to improve efficiency in the business.

9. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 9
I.1.e. Target, mission and powers:
 Target :
- The company equipped with machinery to expand production.
- There are new ideas in business.
- Enhance staff skills.
- Need to recruit staff have professional qualifications, reasonable
remuneration.
- Need to find out the market.
 Mission:
- Trading company registered items, to fully implement the provisions of the
policy, financial management mode, management and of efficient use of
company resources
- Ensure adequate planning and accurate accounting to fulfill responsibilities
to the State budget
- Complying with the regulations of the state agency for occupational safety,
environmental, fire protection…
 Powers:
DRAGON-LAND TRADE&SERVICE CO.LTD is entitled to use its own
seal, is allowed to sign a contract, which is engaged in the trade fair of
consumer goods at home and abroad.
I.2 ORGANIZATION OF BUSINESS ACTIVITIES:
I.2.a Company Structure:
Technical
Department
Director
Vice President
Accounting –
Finance
Assemble Team
Technical
Team
Transport
Team
Provide Supply
Team
Sales
Department
Administration
Department

10. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 10
I.2.b Functions and authority of the departments:
 Director:
Directly sign agreements of purchase and sale contracts, are entitled to
layoffs or add new employees receive.
 Vice President:
- There are functions and powers equivalent Director.
- Have the right to sign contracts or decisions related to the Company when
directors authorized.
 Sales Department:
- To engage in a variety of activities with the objective to promote the
customer purchase of a product or to use a service the client.
- A primary function of a sales department is coordinating its efforts to
dovetail with those of the marketing department.
- Sales department must develop and implement a protocol to sell a product
or service that is suitable to the nature of that product or service while
connecting it with prospective customers.
 Technical Department:
- Responsible for monitoring the damaged equipment.
- Search the modern equipment to meet the demand for the company in
operation and consumes much profit is obtained.
 Accounting Financial:
- Set up and organize the work of accounting and financial management of
company, financial planning every year.
- Recognition, classification, collection and recording of economic
operations arise, aggregating data for financial reports to reports as required.
 Administration Department:
- Manage the increase and decrease of the staff, the organization of staff.
- Manage the salary fund, organize employees and labor arrangements.
- Organization of clerical tasks such as medical.
- Property preservation equipment.
- On behalf of the directors meet customers.

11. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 11
 In addition the company also has storekeepers have powers and
functions:
- Reflected, recorded in a timely manner, accurately the situation and
warehousing of inventory and finished goods inventory.
- Manage the situation of inventory, warehousing of goods in stock to take
notes and report back to superiors, up warehouse cards.

12. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 12
CHAPTER II
INTRODUCE TOPIC
II.1 Reason choose topic:
- Today, to cater for business needs, enterprises recruited many salesmen. So
salesmen always have great career opportunities.
- When there businesses, and commercial relations still need to sales. Especially
in the salesperson's job I noticed that quite comfortably in time compared to other
occupations, because the nature of work often find and meet customer
relationships, comprehensive themselves and unlimited income.
II.2 Purposes:
- Study the basic rationale for analyzing the actual situation.
- Research, analyze and evaluate.
- Based on the theory and analysis of the actual situation of the company to
propose measures to improve the effectiveness of sales activities to expand the
market for the products of the Company.
II.3 Research methods:
- Reach reality through the implementation phase and work at the unit.
- Analysis combined with logical thinking and interdisciplinary methods such as
surveys, synthesis, statistics, comparative and scientific method ... to study this
subject, not far actually, can apply immediately for business.
- Understanding the actual situation of the enterprises of sanitary ware products
advanced.
- Propose measures to improve the effectiveness of sales activities
II.4 Purposes:
- Help me to consolidate knowledge, application of the theory has been provided
in the schools in fact.
- Help me with the opportunity to contact the reality based on the knowledge that
know.
- Help me know about the work rules and working procedures of the profession.
- Receive a part of the knowledge and experience accumulated in part of the task.

13. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 13
CHAPTER III
INTERNSHIP PROCESS AT THE COMPANY/ORGANIZATION
III.1 Work assignments:
My job is to sell directly to customers.
- Consultancy, serving clients
- Know what products are suitable for the purpose and possibilities of the
customer.
- Manage and track the progress of customers to persuade customers to buy
products.
- Mastering the psychology of customer.
- Advertise products.
- Understand the optimal function of every product.
III.2 Weekly schedule:
I spent 8 weeks of training at the Dragon-Land Trading & Service Co., Ltd. I went
to the company for 4 days a week. And schedule my work depends on the work
schedule of the company.
- Morning: from 8:00 am to 11:00 am
- Afternoon: from 14:00 pm to 17:00 pm
I will report my work as follows:
Week 1: From December 5, 2016 to December 9, 2016
Date Time Training process
Monday
(05/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
-Greet practice guidance department
of the company, communicate with
everyone in the company.
Tuesday
(06/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
-Read documents of the company,
note information.
Thursday
(08/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Read the sales documents.

14. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 14
Friday
(09/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Learn how sales.
Week 2: From December 12, 2016 to December 16, 2016
Date Time Training process
Monday
(12/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Welcome guests and answering the
phone.
- Type a sales plan.
- Type a number of documents
Tuesday
(13/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Photocopy documents for
customers.
- Introduction of items for customers.
Thursday
(15/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Answer the phone from customers.
- Type a number of documents.
Friday
(16/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Greeting guests and answering
telephones
- Translating some document.
Week 3: From December 19, 2016 to December 23, 2016
Date Time Training process
Monday
(19/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Memorize all the products for sale.
Tuesday
(20/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Remember the information about the
product: origin, material, style,
customer care.
Thursday
(22/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Presenting goods.
Friday
(23/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Taking customer reviews,
aggregated.

15. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
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Week 4: From December 26, 2016 to December 30, 2016.
Date Time Training process
Monday
(26/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Photocopying documents for
customers
- Sent faxes for customers
- Introducing items to customers
Tuesday
(27/12/2016)
Morning: 8:00 am -
11:00 am
Afternoon: 14:00 pm
- 17:00 pm
- Gguide customers to see the product
correctly
- Typing document.
Thursday
(29/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Product consulting for customers.
Friday
(30/12/2016)
Afternoon: 14:00 pm
- 17:00 pm
- Product consulting for customers.
Week 5: From January 2, 2017 to January 6, 2017
Date Time Training process
Monday
(02/1/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Meet customers and introduce products
- Product consulting for customers.
- Photocopy documents for customers
Tuesday
(03/1/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Photocopy documents for customers.
- Send faxes to customers.
- Resolve customer complaints.
Thursday
(05/1/2017)
Afternoon: 14:00
pm - 17:00 pm
- Exhibited goods.
- Typing documents.
Friday
(06/1/2017)
Afternoon: 14:00
pm - 17:00 pm
- Inventorying products.
- Reporting work directly to manage
sales.
Week 6: From January 9, 2017 to January 13, 2017
Date Time Training process
Monday
(09/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Consulting product for customers.
- Photocopy documents for customers
Tuesday
(10/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
-Meet customers and introduce products
- Product consulting for customers.
- Typing some documents.

16. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
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pm - 17:00 pm
Thursday
(12/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Product consulting for customers.
- Typing some documents.
Friday
(13/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Inventorying products
- Reporting Work directly to manage
sales.
Week 7: From January 16, 2017 to January 20, 2017
Date Time Training process
Monday
(16/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Meet customers and introduce products.
- Product consulting for customers.
Tuesday
(17/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Meet customers and introduce products
- Receiving and handling customer
complaints about product quality,
delivery time.
Thursday
(19/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Inventorying products.
Friday
(20/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Reporting work directly to manage
sales.
Week 8: From January 23, 2017 to January 27, 2017
Date Time Training process
Monday
(23/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Typing some documents
- Photocopy documents for customers
- Send faxes to customers
Tuesday
(24/01/2017)
Morning: 8:00 am
- 11:00 am
Afternoon: 14:00
pm - 17:00 pm
- Meet customers and introduce products
- Product consulting for customers
Thursday
(26/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Summary.
Friday
(27/01/2017)
Afternoon: 14:00
pm - 17:00 pm
- Receive comments of the company.

17. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 17
CHAPTER IV
INTERNSHIP SUMMARY
IV.1 New skills acquired and skills improved:
IV.1.a Ability to listen:
- Listening will make the speaker feel peace of mind, confidence, helps us to
understand the work in a more comprehensive and multi-dimensional.
- Listen to help people become more patient, more thoughtful in all things,
when i focus on the story they're talking, invisible, i help them recognize that
they are important and they are more motivated to continue.
IV.1.b Solve the problem:
- During practice a skill I learned is to solve the problem, a very important
skill when i go to work later.
- It is possible to recognize, assess the severity of the problem and try to find
the appropriate solutions.
- Resolving the difficulties encountered when customers can purchase and
they know what suits with them.
- Acquire skills i can confidently decide in all cases.
IV.1.c The ability to endure high pressure:
Salespeople often pressured sales, pressure from customers. There are
demanding customers, demanding. So, have a lot of mental pressure. From
the things that I was trying to restrain myself, try the fun and find the
appropriate solution for each case.
IV.2 Management techniques observed:
IV.2.a Time management:
- I feel practice time management is extremely important. Want to control
the work and how much time it will take to implement, first to plan and
write it down on paper and try to comply with the plan in a certain time
period.
- Get out of bad habits make yourself time consuming.
IV.2.b Financial management:
- A financial managers need to understand the financial statements of the
company can influence how the operations of the company. The numbers
can give managers know the business capital or long-term effects of the
debt to balance revenues and expenditures.
- Improving mechanisms to focus on financial management. Proactive
approach, looking for market and production business.

18. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
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- Speeding up the process of building financial management capacity of the
company. Especially, established a team of financial management to meet
the requirements of enterprises.
IV.2.c Human management:
- No hasty conclusions after the employee completed the task.
- Manager must scrutinize the work of staff and indicates success, their
difficulties.
- Always praise employees when they work well. So employees will work
hard and contribute more to the company. Reassuring employees with
salary, bonus mode accordingly.
- The management should actively introduce to employees about the
company's culture. Factors such as professional ethics, rituals. Ensure
people are working with common goals, bringing trust to each other.
IV.3 Classroom skills employed:
- Fluency office applications. Such as, Word, Excel, PowerPoint, Outlook.
- Learn the presentation skill, to understand how to communicate
appropriate communication with customers.
- Knowing research scientific method applied in practice.
- Teamwork to achieve the best efficiency.
IV.4 Problems encountered:
- Meet the demanding customers, some customers are people demanding.
Faced with the discomfort and anger when dissatisfied customers.
- Convincing customers: i do not know experience and sales skills to
persuade customers trust.
- No ability to adapt well: school environmental is safe, the practice I have
to quickly adapt to changing work environments. In other words, change
myself.
IV.5 Lesson learned:
- Through the 8-week internship at the company, this is not much time, but
it is about the precious time so that I can actual sales. I also learned many
lessons learned for myself.
- Foreseeing the organizational structure, culture and working environment
of a company. Personally I get so many valuable lessons, the new external
relations social and opportunities for themselves after they leave school.

19. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
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CHAPTER V
EVALUATION
V.I SELF-EVALUATION & RECOMMENDATIONS:
V.1 Self-evaluation:
- After 8 weeks of practice, has brought great significance in the future of my
career later. Although difficult and mistakes as well as initial surprise when starts
the actual work, but thanks to the support of all colleague in the company. I
already know the basics and complete my report.
- I myself have experienced in attitude when going to work, I have to go to work
on time, to know how to behave with superiors, colleagues and especially my
customers. I need to be more proactive and flexible approach to customers. It
should not be passive, waiting. As this will waste time and practice without
gaining experience or knowledge for themselves.
V.2 Recommendations:
V.2.a Recommendation to the company:
- The company needs to expand the search for suppliers, enhance research inputs
sources to diversify products and increase the response rate for the construction
work.
- Stepping up marketing business products market.
- Improve product quality, flexibility and active of employees, company should
organize the planned emulation between departments, keeping employees in the
company to create excitement and enthusiasm.
- For student, company should plan specific work arrangements. Since then, the
company will appreciate the ability of student internships in company.
V.2.b Recommendations to the school:
- Schools should open additional skills class such as communication layer,
negotiation, self-control, discipline ... .The class skills will help a lot for students in
life and as well as after school.
- With Language and Culture Faculty of Foreign, I hope the school will open many
exchanges with foreigners, talking to each other about the practice topic, share
experiences and guide students to choose appropriate careers.

20. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
Page 20
- The school is organized more training sessions, more field trips during school.
So, Students identify strengths and weaknesses in order to promote and overcome.
V.2 Conclusion and supervisor’s evaluation:
Through the 8-week internship at the company, this is not much time, but it is
about the precious time so that I can actual sales. I also learned many lessons
learned for myself. Foreseeing the organizational structure, culture and working
environment of a company. Personally I get so many valuable lessons, the new
external relations social and opportunities for themselves after they leave
school.
Overall, college programs when applied to actualwork are still many strength
and weaknesses point as:
 Strength point:
- Professional learning environment helps students be come familiar with the
pressure to prepare for adapting to the real work environment in the future.
- At the training base of the high quality, all classrooms are air conditiond
- Teachers often oriented future for students.
- There are teachers who are friendly and enthusiastic.
 Weaknesses point:
- Learning method of thinking of the students are still theoretical form, not
much practical application.
- Many courses but not digging into the student's specialized.
- Change too much the conditions of students graduated.

21. Internship report Instructor: PhD. Nguyen Thi Tuyet
Cao Thi Thanh Hien
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REFERENCES
http://ketoanthienung.vn/mo-ta-cong-viec-cua-nhan-vien-ban-hang-thuc-te.htm
http://www.businessdictionary.com/definition/sale.html
http://www.businessdictionary.com/definition/sale.html