The document provides guidance on designing effective questionnaires and surveys. It discusses important considerations such as choosing an appropriate format, asking clear and precise questions, protecting respondent anonymity, analyzing and using results, pre-testing questions, and avoiding common pitfalls like double-barreled questions and biases. Sample question types and formats are presented, including open-ended, dichotomous, rating scales, rankings, and retrospective questions. The importance of question order and pre-/post-testing is also covered.

1. Designing Effective Questionnaires

26. Example retrospective question Scout fields for specific pest problems? Use protective gloves? Check equipment calibration? Before today, did you Often Sometimes Never After today, will you Often Sometimes Never