SlideShare ist ein Scribd-Unternehmen logo
1 von 4
Downloaden Sie, um offline zu lesen
“The early 1990s saw the emergence of the literature on coaching, which has introduced
     coaching theory frames, methodologies, and an important measure of rigor that
     OD practitioners have never really had within reach before. In that regard, the evolution
     of coaching has been a major asset to OD.”




                                                     The Foundations of Coaching
                                                     Roots in OD




By Matt Minahan                                      I’m not sure that the year 1994 would           as an AIDS patient in Philadelphia. It was
                                                     stand out in your memory, without a birth,      also the year that we lost Richard Nixon,
                                                     death, graduation, move, or marriage in         Cab Calloway, Burt Lancaster, John Candy,
                                                     your life. From a historical perspective,       Jacqueline Kennedy Onassis, Tip O’Neill,
                                                     there also weren’t many unique events           and it was in 1994 that Kurt Cobain killed
                                                     that occurred, but from an OD perspective,      himself at 27.
                                                     it’s the first year that coaching made its           Beside a quaint stroll down memory
                                                     way into the business press and into            lane, why all the reminiscing? It provides
                                                     organizational journals, despite playing        us a bit of context, and historical
                                                     a prominent role in good OD practice for        perspective on the field of coaching,
                                                     years prior.                                    and just how it has come about. In
                                                           To give you a sense of just how long      searching three of the most popular and
                                                     ago, or how recently, that was, remember        comprehensive business and economics
                                                     that it was also in 1994 that Nelson            research databases for the terms “executive
                                                     Mandela was elected President in South          coaching” or “executive coach,” the earliest
                                                     Africa’s first interracial national election,   references refer to athletic coaches and
                                                     the IRA declared its Northern Ireland cease     the manufacture of stage coaches for
                                                     fire, Jean Bertrand Aristide returned to        executives. By the late 1980s, there are a
                                                     govern Haiti, and thousands were killed in      handful of references to the manager’s
                                                     the Rwanda massacre.                            role as a coach, rather than a supervisor, of
                                                           It was also in 1994 that Newt Gingrich    employees, including one by OD Network
                                                     was named Speaker of the House and              member Harvey Hornstein.
                                                     implemented the ”Contract with America,”             The first real writing on what we
                                                     O. J. Simpson was arrested for three            would now recognize as executive coaching
                                                     murders with 95 million people watching         appeared in 1989, when there were 3
                                                     the white Bronco car chase, four members        articles on coaching, followed by none
                                                     of Al Quaeda were convicted in the World        in 1990, 1 each in 1991 and 1992, 8 in
                                                     Trade Center bombing, and major league          1993, and then 32 in 1994. But even with
                                                     baseball players went out on strike.            a growing number of citations, coaching
                                                           Also in 1994, ER and Friends debuted      didn’t make it into our OD literature until
                                                     on NBC, establishing NBC’s dominance of         even later than 1994. In Organization
                                                     the Thursday-night lineup. At the movies,       Development Classics, the best articles from
                                                     we were paying $4.50 a ticket to see Pulp       the OD Practitioner from 1968 to 1997 (Van
                                                     Fiction, The Shawshank Redemption, Quiz         Eynde, et al, 1997), there is no reference to
                                                     Show and Nobody’s Fool. Steven Spielberg        coaching. Which raises the question, was
                                                     won his first directing Oscar for Schindler’s   there coaching before 1994, and if so, who
                                                     List, and Tom Hanks won his second              was doing it, and how?
                                                     consecutive Best Actor Oscar for Forrest             The short answer is a resounding Yes!
                                                     Gump, after winning in 1993 for his role        There was plenty of coaching going on



4          OD PRACTITIONER Vol. 38 No. 3 2006
prior to 1994, and 1984, and 1974, and all      are 16 references to Marx or Marxism, but          change process in the whole, short,
the way back toward 1964, if a bit obliquely.   that’s Karl, not Groucho!)                         110-page book.
It was happening in the context of effective         The big breakthrough in considering                However, the literature in the field may
OD interventions that dealt with the role of    the leader’s role in change, laying the            not properly reflect the fact that coaching
the leader in a change project.                 theoretical groundwork for coaching,               was, in fact, a central part of good OD as
     One of the earliest reflections            came from the intersection of OD and               it was practiced in the 1960s and 1970s.
on organizational leadership was The            psychology. The Practice of Managerial             Blake and Mouton’s The Managerial Grid
Functions of the Executive (1934) in which
Chester Barnard, retired as CEO of New
Jersey Bell, described the organization as      Given the dynamics of power and authority that revolve around
a series of communications channels. He
also discussed managerial authority both as     the leadership job, one would think that the role of the leader
a power that emanates from the leader,          would have been a central part of the early OD projects, but
but also as acceptance, which emanates
from those being led. Suddenly the              there isn’t much evidence of that in the literature. In The
implications for managerial behavior            Planning of Change, the 1969 classic by Bennis, Benne, and
shifted from “having enough sticks to
make employees comply,” toward “being           Chin, not only is “coach” not indexed, nor is “leader” or
able to influence effectively so that           “leadership,” or “manager.”
employees will comply.”
     The field’s early focus on group and
personal development dominated our              Psychology (DuBrin) in 1972 has several            (1964) was a leadership development
methods through the 1940s and 1950s,            chapters devoted to leadership and                 intervention in which line managers from
with NTL Institute as the center of gravity     management development, and a long OD              within an organization served as the Grid
for this new philosophy about individuals       case study.                                        Laboratory Seminar leaders and delivered
and groups. The strong influence of The               Henry Mintzberg (1973) did one of the        the seminars to managers from a diagonal
Tavistock Institute among educators and         earliest ethnographic studies of leadership,       slice of the organization, followed by team
managers emphasized the themes of power         observing five executives in the process of        development, concluding with stabilization,
and authority in the organization.              doing their work. He found that executives’        which included individualized support, or
     During the 1950s and 60s, the Ohio         work didn’t fall neatly into planning,             what we’d recognize today as coaching.
State Leadership Studies helped flesh out       organizing, controlling, motivating,                    Richard Beckhard had very strict terms
our understanding of leadership as a blend      and coordinating as Drucker believed.              under which he would agree to take on a
of consideration and initiating structures,     Instead, he found that managers played             new client, beginning in the early 70s.
with about 1800 examples of leader              ten different roles, falling into three broad      He required a 5 year commitment by
behavior underling the Leader Behavior          categories, interpersonal roles, information       the organization, regular offsites of the
Description Questionaire (LBDQ). The            roles, and decision roles. He further found        senior management group, and a
Michigan Leadership Studies explored            that managers engage in a large number of          personal relationship, that we would now
task-oriented behavior, relationship-oriented   brief activities, where half of their activities   recognize as a coaching relationship, with
behavior, and participative leadership.         were completed in less than nine minutes,          the leader.
     By the early 1960s, when Herb              only 10% took more than an hour, and                    Our understanding of the role of the
Shepard and Dick Beckhard invented what         most were at the initiation of others. In          leader and manager – and our ability to
we would now recognize as OD consulting,        1976, Harry Levinson’s classic Psychological       coach within the context of OD – took
they expanded the application of these          Man devotes more than half of the book             another major leap forward in the 1980s,
group approaches to organizations.              to the manager’s role and impact on the            as consultant-coaches integrated the two
     Given the dynamics of power and            organization.                                      broad themes of competency-based leadership
authority that revolve around the leadership          By the late 1970’s , Beckhard and            and principle-based leadership from the
job, one would think that the role of the       Harris devoted a whole chapter to The              management literature into their work.
leader would have been a central part           Demanding Role of the Manager in their             Richard Boyatzis dissected the managerial
of the early OD projects, but there isn’t       book, Organizational Transitions: Managing         job into 16 competencies, which, along
much evidence of that in the literature. In     Complex Change that emphasizes the                 with the derailment studies at the Center
The Planning of Change, the 1969 classic        multiple constituencies and demands of             for Creative Leadership, provided the
by Bennis, Benne, and Chin, not only is         the outside environment on the manager.            foundational theory frames for leadership
“coach” not indexed, nor is “leader” or         Surprisingly, they don’t touch on                  development programs throughout the
“leadership,” or “manager.” (Notably, there     the role of the manager or leader in the           1980s and beyond. They provided one


                                                                                                   The Foundations of Coaching: Roots in OD
particular framework within which OD            that have influenced the practice of OD        necessary for their success and that of the
consultants were able to coach their clients.   and the coaching that occurred within          overall change effort.” (Jones  Brazzel,
     The other major theme, principle-          that context. Today’s OD consultant, like      2006, p. 23)
based leadership, had two primary sources       her predecessors, would have a hard time           So, what’s the relationship between
which informed consulting and coaching          doing an effective OD intervention without     coaching and OD consulting today? The
practices. Eastern and Christian influences     a heavy dose of leadership or executive        Gestalt figure/ground concept may apply.
underlie the concept of Greenleaf’s servant     coaching.                                      When the OD project is the ground, it is
leadership (1977) that calls on leaders to           Executive coach, trainer of coaches,      easy to see executive coaching as one figure
subordinate themselves to the needs of          teacher, friend, and OD Network member         among several, including action research,
their followers, similar to Jesus’ washing
the feet of his disciples. Strains of that
same theme predate even Christ by 6             But the truth is that these are just some of the major themes
centuries in verse 61 (formerly 17) of the      and theories that have influenced the practice of OD and
Tao Te Ching:
     Preeminent is one whose subjects           the coaching that occurred within that context. Today’s OD
          barely know he exists . . . .         consultant, like her predecessors, would have a hard time
     When the ruler’s trust is wanting,
     There will be no trust in him . . .        doing an effective OD intervention without a heavy dose of
     When his work is completed and             leadership or executive coaching.
          his affairs finished,
     The common people say
     “We are like this by ourselves.”           Diane Hetherington says that coaching is       strategic planning, organization design, job
                                                an intervention at the individual level of     design, culture change, business process
The other advocate of principle-based           the organization, and therefore, coaching      design, and team development among
leadership was Stephen Covey, who’s 7           doesn’t have the systemic component of a       others. When coaching is the ground, it is
Habits writing (1989) was integrated into       true OD intervention. However, there are       not so easy to find OD consulting in the
the Franklin Day Timer, and expanded into       a number of organization-wide coaching         frame.
a full range of products for managers and       programs for executives that claim to               In the end, where you stand on this
consultants.                                    have a systemic impact in part because of      issue likely depends upon where you sit.
      By the early 90s, when coaching first     their wide reach within the system. Many       If you sit with the “coaching is a new area
shows up in the professional literature,        of the best OD practitioners today are         of inquiry and practice and isn’t really
there were three other major themes             participating in them.                         OD” folks, you will likely have coaching
that OD practitioners were using as the               The early 1990s saw the emergence        as the ground. However, if you’re among
basis for coaching within the context           of the literature on coaching, which           the thousands of OD practitioners who
of consulting. Meg Wheatley (1992)              has introduced coaching theory frames,         have been, and are currently, doing
brought the hard sciences and complexity        methodologies, and an important measure        coaching, you’re likely to see it as a figure
theory to the practice of leadership. In        of rigor that OD practitioners have never      – one among many – on a busy portrait
his work on Emotional Intelligence and          really had within reach before. In that        of the field of OD. Just as it’s hard to
later Primal Leadership, Daniel Goleman         regard, the evolution of coaching has been     imagine Herb Shepard and Dick Beckhard
built on Boyatzis’s competency research         a major asset to OD.                           taking on a major corporate client and
and Howard Gardner’s work on multiple                 That’s also becoming evident in the      not coaching them on their role in the
intelligences. And, appreciative inquiry        OD literature as well. From a period in the    organization, it’s hard to imagine one today
found its feet in the 1990s, with its roots     60s and 70s, when coaching wasn’t even         as well.
co-claimed by the Case Western graduate         mentioned in the literature, to as early as
school (Cooperrider, 1996) and NTL              1995, there are more than 12 mentions of       References
(Watkins, 2001).                                it in Practicing Organization Development
      Long time OD practitioners may look       (Rothwell, Sullivan,  McLean). Marshak        Beckhard, R.,  Harris, R. T. (1977).
through these last several paragraphs           includes as a professional role for the           Organizational transitions: Managing
similar to a long-lost family photo album,      OD consultant, “the skilled executive             complex change. Reading, MA: Addison
with a pang of “Oh, gee, I remember that!”      coach, able to advise, support, and where         Wesley:
and “Can you believe we actually did those      appropriate, constructively confront           Bennis, W. G., Benne, K. D., Chin, R.
things?”                                        client system managers, executives,               (1969). The Planning of Change. New
      But the truth is that these are just      and members to encourage and help                 York: Holt, Rinehart, and Winston:
some of the major themes and theories           develop the skills, behaviors, and attitudes   Blake, R.  Mouton, J. S. (1964). The



6        OD PRACTITIONER Vol. 38 No. 3 2006
Matt Minahan, Ed.D., is president
                                                                                                      of MM  Associates, a small
                                                                                                      consulting firm specializing
    managerial grid. Houston, TX: Gulf          Tao Te Ching: the classic book of integrity and
    Publishing Company.                            the way by Lao Tzu. (1990). (V. H. Mair,           in strategic planning and
Boyatzis, R. E. (1982). The competent              Trans.) New York, NY: Bantam Books                 organization design in the
    manager. New York: Wiley and Sons           Van Eynde, D. F., Hoy, J.,  Van Eynde,               Washington, DC area. He teaches
Bradberry, T.  Greaves, J. (2003). The            D. C. (1997). Organization development             OD and systems theory and use
    emotional intelligence quick book:             classics: The practice and theory of change        of self in the OD Program in the
    Everything you need to know to put EQ to       – the best of the OD Practitioner. San
                                                                                                      Business School at Johns Hopkins
    work. New York. Fireside                       Francisco: Jossey Bass.
Cooperrider, D., Sorensen, Jr. P.,              Watkins, J. M.,  Mohr, B. J. (2001).                 University, coordinates the ODNet
    Whitney, D.,  Yaeger, T. eds. (2000).         Appreciative inquiry: Change at the speed          email discussion lists, and is
    Appreciative inquiry: Rethinking human         of imagination. San Francisco: Jossey-             a member of NTL. Matt earned
    organization toward a positive theory          Bass                                               his doctorate from The George
    of change. Champaign, IL: Stipes            Wheatley, M. J. (1992). Leadership and the            Washington University.
    Publishing                                     new science: Learning about organization
                                                                                                      He can be reached at
Covey, S. (1989). The 7 habits of highly           from an orderly universe. San Francisco:
    effective people: Restoring the character      Berrett-Koehler                                    matt@minahangroup.com.
    ethic. New York: Simon  Schuster           Yukl, G. A. (1989). Leadership in
Drucker, P. F. (1973). Management: Tasks,          organizations. Prentice Hall. Englewood
    responsibilities, practices. New York:         Cliffs, NJ
    Harper and Row
DuBrin, A. J. (1972). The practice of
    managerial psychology: Concepts and
    methods for manager and organization
    development. New York: Pergamon
    Press.
Goleman, D, (1995). Emotional intelligence.
    New York: Bantam Books
Goleman, D., Boyatzis, R., McKee, A.
    (2002). Primal leadership: Learning to
    lead with emotional intelligence. Boston:
    Harvard Business Review Press
Greenleaf, Robert K. Servant Leadership.
    New York: Paulist Press, 1977.
http://www.infoplease.com/year/1994.html
http://www.leesmovieinfo.net
Jones, B., and Brazzel, M. (2006). The NTL
    handbook of organization development
    and change: Principles, practices, and
    perspectives. San Francisco: Pfeiffer:
Levinson, H. (1977) Psychological man.
    Cambridge, MA: The Levinson
    Institute.
Mintzberg, H. (1973). The nature of
    managerial work. New York. Harper and
    Row
Rothwell, W. J., Sullivan, R., McLean,
    G. N. (1995). Practicing organization
    development: A guide for consultants. San
    Francisco: Jossey Bass/Pfeiffer:
Rowe, A. J.,  Mason, R. O. (1987).
    Managing with style: A guide to
    understanding, assessing, and improving
    decision making. San Francisco:
    Jossey-Bass.



                                                                                                  The Foundations of Coaching: Roots in OD   7

Weitere ähnliche Inhalte

KĂĽrzlich hochgeladen

Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...Suhani Kapoor
 
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...amitlee9823
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Trucks in Minnesota
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 

KĂĽrzlich hochgeladen (20)

Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | â‚ą5k To 25k Wit...
 
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call đź‘— 7737669865 đź‘— Top Class Call Girl Service Bang...
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 

Empfohlen

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by HubspotMarius Sescu
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data ScienceChristy Abraham Joy
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 

Empfohlen (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

Foundationsof coaching

  • 1. “The early 1990s saw the emergence of the literature on coaching, which has introduced coaching theory frames, methodologies, and an important measure of rigor that OD practitioners have never really had within reach before. In that regard, the evolution of coaching has been a major asset to OD.” The Foundations of Coaching Roots in OD By Matt Minahan I’m not sure that the year 1994 would as an AIDS patient in Philadelphia. It was stand out in your memory, without a birth, also the year that we lost Richard Nixon, death, graduation, move, or marriage in Cab Calloway, Burt Lancaster, John Candy, your life. From a historical perspective, Jacqueline Kennedy Onassis, Tip O’Neill, there also weren’t many unique events and it was in 1994 that Kurt Cobain killed that occurred, but from an OD perspective, himself at 27. it’s the first year that coaching made its Beside a quaint stroll down memory way into the business press and into lane, why all the reminiscing? It provides organizational journals, despite playing us a bit of context, and historical a prominent role in good OD practice for perspective on the field of coaching, years prior. and just how it has come about. In To give you a sense of just how long searching three of the most popular and ago, or how recently, that was, remember comprehensive business and economics that it was also in 1994 that Nelson research databases for the terms “executive Mandela was elected President in South coaching” or “executive coach,” the earliest Africa’s first interracial national election, references refer to athletic coaches and the IRA declared its Northern Ireland cease the manufacture of stage coaches for fire, Jean Bertrand Aristide returned to executives. By the late 1980s, there are a govern Haiti, and thousands were killed in handful of references to the manager’s the Rwanda massacre. role as a coach, rather than a supervisor, of It was also in 1994 that Newt Gingrich employees, including one by OD Network was named Speaker of the House and member Harvey Hornstein. implemented the ”Contract with America,” The first real writing on what we O. J. Simpson was arrested for three would now recognize as executive coaching murders with 95 million people watching appeared in 1989, when there were 3 the white Bronco car chase, four members articles on coaching, followed by none of Al Quaeda were convicted in the World in 1990, 1 each in 1991 and 1992, 8 in Trade Center bombing, and major league 1993, and then 32 in 1994. But even with baseball players went out on strike. a growing number of citations, coaching Also in 1994, ER and Friends debuted didn’t make it into our OD literature until on NBC, establishing NBC’s dominance of even later than 1994. In Organization the Thursday-night lineup. At the movies, Development Classics, the best articles from we were paying $4.50 a ticket to see Pulp the OD Practitioner from 1968 to 1997 (Van Fiction, The Shawshank Redemption, Quiz Eynde, et al, 1997), there is no reference to Show and Nobody’s Fool. Steven Spielberg coaching. Which raises the question, was won his first directing Oscar for Schindler’s there coaching before 1994, and if so, who List, and Tom Hanks won his second was doing it, and how? consecutive Best Actor Oscar for Forrest The short answer is a resounding Yes! Gump, after winning in 1993 for his role There was plenty of coaching going on 4 OD PRACTITIONER Vol. 38 No. 3 2006
  • 2. prior to 1994, and 1984, and 1974, and all are 16 references to Marx or Marxism, but change process in the whole, short, the way back toward 1964, if a bit obliquely. that’s Karl, not Groucho!) 110-page book. It was happening in the context of effective The big breakthrough in considering However, the literature in the field may OD interventions that dealt with the role of the leader’s role in change, laying the not properly reflect the fact that coaching the leader in a change project. theoretical groundwork for coaching, was, in fact, a central part of good OD as One of the earliest reflections came from the intersection of OD and it was practiced in the 1960s and 1970s. on organizational leadership was The psychology. The Practice of Managerial Blake and Mouton’s The Managerial Grid Functions of the Executive (1934) in which Chester Barnard, retired as CEO of New Jersey Bell, described the organization as Given the dynamics of power and authority that revolve around a series of communications channels. He also discussed managerial authority both as the leadership job, one would think that the role of the leader a power that emanates from the leader, would have been a central part of the early OD projects, but but also as acceptance, which emanates from those being led. Suddenly the there isn’t much evidence of that in the literature. In The implications for managerial behavior Planning of Change, the 1969 classic by Bennis, Benne, and shifted from “having enough sticks to make employees comply,” toward “being Chin, not only is “coach” not indexed, nor is “leader” or able to influence effectively so that “leadership,” or “manager.” employees will comply.” The field’s early focus on group and personal development dominated our Psychology (DuBrin) in 1972 has several (1964) was a leadership development methods through the 1940s and 1950s, chapters devoted to leadership and intervention in which line managers from with NTL Institute as the center of gravity management development, and a long OD within an organization served as the Grid for this new philosophy about individuals case study. Laboratory Seminar leaders and delivered and groups. The strong influence of The Henry Mintzberg (1973) did one of the the seminars to managers from a diagonal Tavistock Institute among educators and earliest ethnographic studies of leadership, slice of the organization, followed by team managers emphasized the themes of power observing five executives in the process of development, concluding with stabilization, and authority in the organization. doing their work. He found that executives’ which included individualized support, or During the 1950s and 60s, the Ohio work didn’t fall neatly into planning, what we’d recognize today as coaching. State Leadership Studies helped flesh out organizing, controlling, motivating, Richard Beckhard had very strict terms our understanding of leadership as a blend and coordinating as Drucker believed. under which he would agree to take on a of consideration and initiating structures, Instead, he found that managers played new client, beginning in the early 70s. with about 1800 examples of leader ten different roles, falling into three broad He required a 5 year commitment by behavior underling the Leader Behavior categories, interpersonal roles, information the organization, regular offsites of the Description Questionaire (LBDQ). The roles, and decision roles. He further found senior management group, and a Michigan Leadership Studies explored that managers engage in a large number of personal relationship, that we would now task-oriented behavior, relationship-oriented brief activities, where half of their activities recognize as a coaching relationship, with behavior, and participative leadership. were completed in less than nine minutes, the leader. By the early 1960s, when Herb only 10% took more than an hour, and Our understanding of the role of the Shepard and Dick Beckhard invented what most were at the initiation of others. In leader and manager – and our ability to we would now recognize as OD consulting, 1976, Harry Levinson’s classic Psychological coach within the context of OD – took they expanded the application of these Man devotes more than half of the book another major leap forward in the 1980s, group approaches to organizations. to the manager’s role and impact on the as consultant-coaches integrated the two Given the dynamics of power and organization. broad themes of competency-based leadership authority that revolve around the leadership By the late 1970’s , Beckhard and and principle-based leadership from the job, one would think that the role of the Harris devoted a whole chapter to The management literature into their work. leader would have been a central part Demanding Role of the Manager in their Richard Boyatzis dissected the managerial of the early OD projects, but there isn’t book, Organizational Transitions: Managing job into 16 competencies, which, along much evidence of that in the literature. In Complex Change that emphasizes the with the derailment studies at the Center The Planning of Change, the 1969 classic multiple constituencies and demands of for Creative Leadership, provided the by Bennis, Benne, and Chin, not only is the outside environment on the manager. foundational theory frames for leadership “coach” not indexed, nor is “leader” or Surprisingly, they don’t touch on development programs throughout the “leadership,” or “manager.” (Notably, there the role of the manager or leader in the 1980s and beyond. They provided one The Foundations of Coaching: Roots in OD
  • 3. particular framework within which OD that have influenced the practice of OD necessary for their success and that of the consultants were able to coach their clients. and the coaching that occurred within overall change effort.” (Jones Brazzel, The other major theme, principle- that context. Today’s OD consultant, like 2006, p. 23) based leadership, had two primary sources her predecessors, would have a hard time So, what’s the relationship between which informed consulting and coaching doing an effective OD intervention without coaching and OD consulting today? The practices. Eastern and Christian influences a heavy dose of leadership or executive Gestalt figure/ground concept may apply. underlie the concept of Greenleaf’s servant coaching. When the OD project is the ground, it is leadership (1977) that calls on leaders to Executive coach, trainer of coaches, easy to see executive coaching as one figure subordinate themselves to the needs of teacher, friend, and OD Network member among several, including action research, their followers, similar to Jesus’ washing the feet of his disciples. Strains of that same theme predate even Christ by 6 But the truth is that these are just some of the major themes centuries in verse 61 (formerly 17) of the and theories that have influenced the practice of OD and Tao Te Ching: Preeminent is one whose subjects the coaching that occurred within that context. Today’s OD barely know he exists . . . . consultant, like her predecessors, would have a hard time When the ruler’s trust is wanting, There will be no trust in him . . . doing an effective OD intervention without a heavy dose of When his work is completed and leadership or executive coaching. his affairs finished, The common people say “We are like this by ourselves.” Diane Hetherington says that coaching is strategic planning, organization design, job an intervention at the individual level of design, culture change, business process The other advocate of principle-based the organization, and therefore, coaching design, and team development among leadership was Stephen Covey, who’s 7 doesn’t have the systemic component of a others. When coaching is the ground, it is Habits writing (1989) was integrated into true OD intervention. However, there are not so easy to find OD consulting in the the Franklin Day Timer, and expanded into a number of organization-wide coaching frame. a full range of products for managers and programs for executives that claim to In the end, where you stand on this consultants. have a systemic impact in part because of issue likely depends upon where you sit. By the early 90s, when coaching first their wide reach within the system. Many If you sit with the “coaching is a new area shows up in the professional literature, of the best OD practitioners today are of inquiry and practice and isn’t really there were three other major themes participating in them. OD” folks, you will likely have coaching that OD practitioners were using as the The early 1990s saw the emergence as the ground. However, if you’re among basis for coaching within the context of the literature on coaching, which the thousands of OD practitioners who of consulting. Meg Wheatley (1992) has introduced coaching theory frames, have been, and are currently, doing brought the hard sciences and complexity methodologies, and an important measure coaching, you’re likely to see it as a figure theory to the practice of leadership. In of rigor that OD practitioners have never – one among many – on a busy portrait his work on Emotional Intelligence and really had within reach before. In that of the field of OD. Just as it’s hard to later Primal Leadership, Daniel Goleman regard, the evolution of coaching has been imagine Herb Shepard and Dick Beckhard built on Boyatzis’s competency research a major asset to OD. taking on a major corporate client and and Howard Gardner’s work on multiple That’s also becoming evident in the not coaching them on their role in the intelligences. And, appreciative inquiry OD literature as well. From a period in the organization, it’s hard to imagine one today found its feet in the 1990s, with its roots 60s and 70s, when coaching wasn’t even as well. co-claimed by the Case Western graduate mentioned in the literature, to as early as school (Cooperrider, 1996) and NTL 1995, there are more than 12 mentions of References (Watkins, 2001). it in Practicing Organization Development Long time OD practitioners may look (Rothwell, Sullivan, McLean). Marshak Beckhard, R., Harris, R. T. (1977). through these last several paragraphs includes as a professional role for the Organizational transitions: Managing similar to a long-lost family photo album, OD consultant, “the skilled executive complex change. Reading, MA: Addison with a pang of “Oh, gee, I remember that!” coach, able to advise, support, and where Wesley: and “Can you believe we actually did those appropriate, constructively confront Bennis, W. G., Benne, K. D., Chin, R. things?” client system managers, executives, (1969). The Planning of Change. New But the truth is that these are just and members to encourage and help York: Holt, Rinehart, and Winston: some of the major themes and theories develop the skills, behaviors, and attitudes Blake, R. Mouton, J. S. (1964). The 6 OD PRACTITIONER Vol. 38 No. 3 2006
  • 4. Matt Minahan, Ed.D., is president of MM Associates, a small consulting firm specializing managerial grid. Houston, TX: Gulf Tao Te Ching: the classic book of integrity and Publishing Company. the way by Lao Tzu. (1990). (V. H. Mair, in strategic planning and Boyatzis, R. E. (1982). The competent Trans.) New York, NY: Bantam Books organization design in the manager. New York: Wiley and Sons Van Eynde, D. F., Hoy, J., Van Eynde, Washington, DC area. He teaches Bradberry, T. Greaves, J. (2003). The D. C. (1997). Organization development OD and systems theory and use emotional intelligence quick book: classics: The practice and theory of change of self in the OD Program in the Everything you need to know to put EQ to – the best of the OD Practitioner. San Business School at Johns Hopkins work. New York. Fireside Francisco: Jossey Bass. Cooperrider, D., Sorensen, Jr. P., Watkins, J. M., Mohr, B. J. (2001). University, coordinates the ODNet Whitney, D., Yaeger, T. eds. (2000). Appreciative inquiry: Change at the speed email discussion lists, and is Appreciative inquiry: Rethinking human of imagination. San Francisco: Jossey- a member of NTL. Matt earned organization toward a positive theory Bass his doctorate from The George of change. Champaign, IL: Stipes Wheatley, M. J. (1992). Leadership and the Washington University. Publishing new science: Learning about organization He can be reached at Covey, S. (1989). The 7 habits of highly from an orderly universe. San Francisco: effective people: Restoring the character Berrett-Koehler matt@minahangroup.com. ethic. New York: Simon Schuster Yukl, G. A. (1989). Leadership in Drucker, P. F. (1973). Management: Tasks, organizations. Prentice Hall. Englewood responsibilities, practices. New York: Cliffs, NJ Harper and Row DuBrin, A. J. (1972). The practice of managerial psychology: Concepts and methods for manager and organization development. New York: Pergamon Press. Goleman, D, (1995). Emotional intelligence. New York: Bantam Books Goleman, D., Boyatzis, R., McKee, A. (2002). Primal leadership: Learning to lead with emotional intelligence. Boston: Harvard Business Review Press Greenleaf, Robert K. Servant Leadership. New York: Paulist Press, 1977. http://www.infoplease.com/year/1994.html http://www.leesmovieinfo.net Jones, B., and Brazzel, M. (2006). The NTL handbook of organization development and change: Principles, practices, and perspectives. San Francisco: Pfeiffer: Levinson, H. (1977) Psychological man. Cambridge, MA: The Levinson Institute. Mintzberg, H. (1973). The nature of managerial work. New York. Harper and Row Rothwell, W. J., Sullivan, R., McLean, G. N. (1995). Practicing organization development: A guide for consultants. San Francisco: Jossey Bass/Pfeiffer: Rowe, A. J., Mason, R. O. (1987). Managing with style: A guide to understanding, assessing, and improving decision making. San Francisco: Jossey-Bass. The Foundations of Coaching: Roots in OD 7