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Change 
AND 
Change 
Management…
Change is the only pathway 
to your dreams… 
don’t let it happen 
on it’s own… 
learn how to manage it!
What is 
Change?
Change is…
Its Characteristics… 
 Biological human need 
 Begins inside of you 
 Forces you out of your 
comfort zone
Its Characteristics… 
 No respecter of persons 
 Can be for better or worse 
 Does not seek a resting place 
 Can’t be fixed by crying or 
worrying
Why do we resist Change?
We resist change because: 
 Our mind likes routine 
 We fear loss of power & 
control 
 Overloaded with current 
responsibilities 
 Lack awareness of the need 
for change 
Because…
 We lack the required 
skills 
 Lack of knowledge to 
make the change 
 FEAR, uncertainty and 
doubt 
Because…
Because: 
We fear the pain associated with 
change that comes in 3 ways: 
 The expectation of LOSS 
 The expectation of PROCESS PAIN 
 The expectation of OUTCOME PAIN
How do we 
know we’re 
resisting 
Change?
We engage in: 
 An increase in bad habits 
like too much TV or 
alcohol 
 Repeating the same 
conversations or story 
 Use of generalized words 
like 'always', 'never’ 
 Complaining 
 Gossiping 
 Over-sleeping 
 Blaming 
 Repeating mistakes 
 Drama
Why does 
change lead 
to
Because: 
 Your actions can impact others 
 You can have internal conflict 
 It may be beyond your control 
 It might be sudden and traumatic 
 Lack of communication 
 The expectation of loss
Change 
Management? 
What is
Change management is: 
The process by which we move 
from good intentions to good 
results
So, while 
change might 
be good or 
bad… 
MANAGING 
change is always 
for the better…
So how do you 
manage Change?
Tips on 
managing 
change:
“…get a handle on 
how you feel 
about, leverage 
and drive change.” 
Brendon Berchard - Author
 Get clear, 
think big and 
be BOLD 
 Be sure about 
your values
 Use your head & 
Tips on managing change: 
heart to make real 
choices 
 See the BIG 
picture
 Be persistent 
 Be flexible 
and creative
 Accept 
uncertainty 
and be 
positive 
 Keep fit 
and 
healthy
The day I embraced change and 
learnt how to manage it was the 
day I changed my life. 
Is today your day? 
Lorna Barrow – Impact Training & Development Services

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Change AND Change Management

  • 1. Change AND Change Management…
  • 2. Change is the only pathway to your dreams… don’t let it happen on it’s own… learn how to manage it!
  • 5. Its Characteristics…  Biological human need  Begins inside of you  Forces you out of your comfort zone
  • 6. Its Characteristics…  No respecter of persons  Can be for better or worse  Does not seek a resting place  Can’t be fixed by crying or worrying
  • 7. Why do we resist Change?
  • 8. We resist change because:  Our mind likes routine  We fear loss of power & control  Overloaded with current responsibilities  Lack awareness of the need for change Because…
  • 9.  We lack the required skills  Lack of knowledge to make the change  FEAR, uncertainty and doubt Because…
  • 10. Because: We fear the pain associated with change that comes in 3 ways:  The expectation of LOSS  The expectation of PROCESS PAIN  The expectation of OUTCOME PAIN
  • 11. How do we know we’re resisting Change?
  • 12. We engage in:  An increase in bad habits like too much TV or alcohol  Repeating the same conversations or story  Use of generalized words like 'always', 'never’  Complaining  Gossiping  Over-sleeping  Blaming  Repeating mistakes  Drama
  • 13. Why does change lead to
  • 14. Because:  Your actions can impact others  You can have internal conflict  It may be beyond your control  It might be sudden and traumatic  Lack of communication  The expectation of loss
  • 16. Change management is: The process by which we move from good intentions to good results
  • 17. So, while change might be good or bad… MANAGING change is always for the better…
  • 18. So how do you manage Change?
  • 19. Tips on managing change:
  • 20. “…get a handle on how you feel about, leverage and drive change.” Brendon Berchard - Author
  • 21.  Get clear, think big and be BOLD  Be sure about your values
  • 22.  Use your head & Tips on managing change: heart to make real choices  See the BIG picture
  • 23.  Be persistent  Be flexible and creative
  • 24.  Accept uncertainty and be positive  Keep fit and healthy
  • 25. The day I embraced change and learnt how to manage it was the day I changed my life. Is today your day? Lorna Barrow – Impact Training & Development Services