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The Connected Supply
Chain
April 2018
For the Supply Chain Leader Who Wants to Rise Above
Supply Chain Insights LLC Copyright © 2018, p. 2
I Am A Social Scientist
Supply Chain Insights LLC Copyright © 2018, p. 3
The Work that We Do
Supply Chain Insights LLC Copyright © 2018, p. 4
I Write for the Supply Chain Leader
Supply Chain Insights LLC Copyright © 2018, p. 5
‱ Outside-in
‱ Synchronized (versus Integrated)
‱ Horizontal (versus Vertical) Process Excellence
‱ Data at the Speed of Business
‱ Data-Driven Insights
‱ Sensing before Response
What Is The Connected Supply Chain?
Supply Chain Insights LLC Copyright © 2018, p. 6
It Is Not

Supply Chain Insights LLC Copyright © 2018, p. 7
Planning Is
.
A River that Flows Through the Value Network
Supply Chain Insights LLC Copyright © 2018, p. 8
Today’s Reality
Supply Chain Insights LLC Copyright © 2018, p. 9
Third Industrial Revolution Productivity Impact
Stopped in 2004
Supply Chain Insights LLC Copyright © 2018, p. 10
Risk Drivers
Supply Chain Insights LLC Copyright © 2018, p. 11
Inventory
Supply Chain Insights LLC Copyright © 2018, p. 12
Normal
Distribution
SKU/L
SalesVolume
Anything But Normal
The “Long Tail” is Growing
Supply Chain Insights LLC Copyright © 2018, p. 13
Why? Commodity Pressures
The Manifesto for
Change
Supply Chain Insights LLC Copyright © 2018, p. 15
Supply Chain Insights LLC Copyright © 2018, p. 16
What I Believed
Supply Chain Insights LLC Copyright © 2018, p. 17
Only 12% Of Companies Are Driving Improvement and
Performance Better Than Their Peer Group at the Intersection
of Operating Margin and Inventory Turns.
Supply Chain Insights LLC Copyright © 2018, p. 18
Customer Service
The Supply Chain Is a Complex System with
Increasing Complexity.
Supply Chain Insights LLC Copyright © 2018, p. 19
2006
2016
6.6
6.8
7.0
7.2
7.4
7.6
7.8
8.0
0.08 0.09 0.10 0.11 0.12 0.13 0.14 0.15
InventoryTurns
Operating Margin
Food
Best
Scenario
Food
0.11, 7.38
Average (Operating Margin, Inventory Turns)
Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts
Shifts in the Food Manufacturing Market
Operating Margin vs. Inventory Turns (2006 - 2016)
Supply Chain Insights LLC Copyright © 2018, p. 20
Gaps in Alignment
Supply Chain Insights LLC Copyright © 2018, p. 21
Functional Management of Costs: Manage Costs
Like a Decathlete
Supply Chain Insights LLC Copyright © 2018, p. 22
Efficient Is Usually Not Effective
Supply Chain Insights LLC Copyright © 2018, p. 23
What Makes a Difference?
Driving a Digital
Transformation
Supply Chain Insights LLC Copyright © 2018, p. 25
What Is Next-Generational Thinking?
Supply Chain Insights LLC Copyright © 2018, p. 26
Today’s Reality
Supply Chain Insights LLC Copyright © 2018, p. 27
Current Supply Chain Process Thinking
Rows and Columns:
Transactional Data
Fixed Hierarchies with
Structured Data
One-to-One Enterprise Linear Flows
Descriptive and Predictive Analytics
Supply Chain Insights LLC Copyright © 2018, p. 28
Digital Supply Chain:
Transforming the Atoms
and Electrons of the
Supply Chain through the
Confluence of
Technologies
What Does Digital Transformation Mean for
You? There Is No One Definition
Bar codes were first used at Marsh Supermarket in 1968
Supply Chain Insights LLC Copyright © 2018, p. 30
Supply Chain Insights LLC Copyright © 2018, p. 31
Supply Chain Insights LLC Copyright © 2018, p. 32
Supply Chain Insights LLC Copyright © 2018, p. 33
Use of Downstream Data
Supply Chain Insights LLC Copyright © 2018, p. 34
Impact of Localized Assortment
Supply Chain Insights LLC Copyright © 2018, p. 35
Sentiment: The Need to Listen
New Forms of Analytics
Supply Chain Insights LLC Copyright © 2018, p. 37
Data Needs to Move Securely Through Value
Networks In

Clouds Streams Pools
Supply Chain Insights LLC Copyright © 2018, p. 38
Need for New Forms of Analytics
Supply Chain Insights LLC Copyright © 2018, p. 39
Evolution of Insights
Supply Chain Insights LLC Copyright © 2018, p. 40
Evolution of Cognitive Computing
Supply Chain Insights LLC Copyright © 2018, p. 41
Redefining
Time
Supply Chain Insights LLC Copyright © 2018, p. 42
Internet of Things
Supply Chain Insights LLC Copyright © 2018, p. 43
Supply Chain Insights LLC Copyright © 2018, p. 44
Rich user interface in full HD
Evocative sound track with
burring grinder and tinkling
of spoons
Memorable flavours and
fragrances
Cutting edge reliable /
ultra efficient computer
processing hardware
Stunning curved design by
Italian automotive designers
Irresistible aromas of Costa’s
coffee shops
Innovative coffee-making
system providers
Redefining Replenishment
Supply Chain Insights LLC Copyright © 2018, p. 45
1.5M sku locations
~ 95% slow or intermittent
Seasonal demand (at the item level) is identified down to a specific
location.
Simplified for clarity In reality, looks more like this
‱365 days
‱150+ local climates
‱Avg 3,000 items / location (165M)
‱15 year lifecycle changing amplitude
Lennox International
Supply Chain Insights LLC Copyright © 2018, p. 46
‱Replace
‱Compressor
‱Engines
‱ Dealer gets service event
‱ We get parts sales
‱ Customer has non-event
‱ Customer - Dealer & Brand loyalty
Your compressor shows that it will fail
within the next 30 days. What day would
be good for us to come replace it?
Redefining Service
Supply Chain Insights LLC Copyright © 2018, p. 47
Transforming Inbound Logistics
Mobile Device Apps
AIS Vessel Location
Sensors
Supply Chain Insights LLC Copyright © 2018, p. 48
Improved On-Time
Delivery
Digital Manufacturing
Supply Chain Insights LLC Copyright © 2018, p. 50
What Is Digital Manufacturing?
Additive
Manufacturing
Paperless Processes Robotics
AGCO Manufacturing Redefinition
Network of Networks
Supply Chain Insights LLC Copyright © 2018, p. 53
The adoption of distributed and open technology
by the ecosystem of technology providers and
business users to drive inter-operability in value
networks to improve business outcomes.
What Is the Network of Networks?
Supply Chain Insights LLC Copyright © 2018, p. 54
What Does Not Work
Supply Chain Insights LLC Copyright © 2018, p. 55
Future View
Supply Chain Insights LLC Copyright © 2018, p. 56
Write once and use company and contact information many times.Community Directory
‱ Reduce onboarding through once source of data.
Blockchain redefines visibility and track and trace.Traceability
‱ Confluence of Blockchain and Spark/Internet of Things Redefine Lineage.
Bitcoin and Blockchain disintermediate traditional banking.Supply Chain Finance
‱ Emergence of the supply chain digital wallet.
‱ An alternative to EDI.
Cognitive computing eliminates the need for master data
management and standards.Interoperability
‱ Data is mined through patterns and translated for context through cognitive computing.
Shift from standards to process canonicals.
What Could Change?
Rethinking Planning
Supply Chain Insights LLC Copyright © 2018, p. 58
Shifts in Planning Architecture
Supply Chain Insights LLC Copyright © 2018, p. 59
‱ A pattern caused by order frequency, order quantity or batch size.
‱ A type of demand: trade promotion, new product launch, seasonal
consumption.
‱ A product build to execute a supply chain strategy.
Life for a supply chain planner is not as easy as it used to be.
What Is a Demand Flow?
Supply Chain Insights LLC Copyright © 2018, p. 60
Data
Inputs
Engines Demand
Plan
Outputs
Align Engines with Outcomes
Planning Master Data
Talent
Supply Chain Insights LLC Copyright © 2018, p. 62
Baby Boomers, Vendors, Academics, and Remote
Employees Are Most Satisfied with Their Jobs
Supply Chain Insights LLC Copyright © 2018, p. 64
Today’s Challenges
Moving Forward
Supply Chain Insights LLC Copyright © 2018, p. 66
Supply Chain Insights LLC Copyright © 2018, p. 67
‱ Outside-in
‱ Synchronized (versus Integrated)
‱ Horizontal (versus Vertical) Process Excellence
‱ Data at the Speed of Business
‱ Data-Driven Insights
‱ Sensing before Response
What Is The Connected Supply Chain?
Supply Chain Insights LLC Copyright © 2018, p. 68
Wrap-up
‱ Embrace New Technologies at
the Right Time.
‱ Focus on Capabilities. Build
with the Goal in Mind.
‱ Manage the Supply Chain as a
Complex System.
Supply Chain Insights LLC Copyright © 2018, p. 69
Time to Take a Different Path?
Supply Chain Insights LLC Copyright © 2018, p. 71
About Lora Cecere
‱ Founder of Supply Chain Insights
‱ “LinkedIn Influencer”
‱ Guest blog for Forbes
‱ Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014),
Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015),
Shaman’s Journal (2016), Shaman’s Journal (2017)
‱ Partner at Altimeter Group (leader in open research)
‱ 7 years of Management Experience leading Analyst Teams at
Gartner
and AMR Research
‱ 8 years Experience in Marketing and Selling Supply Chain Software
at Descartes Systems Group and Manugistics (now JDA)
‱ 15 Years Leading teams in Manufacturing and Distribution
operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand
Ice Cream and Procter & Gamble.
Contact Information:
‱ Email: lora.cecere@supplychaininsights.com
‱ Blog: www.supplychainshaman.com (15,000 pageviews/month)
‱ Forbes: www.forbes.com/sites/loracecere
‱ Twitter: twitter.com/lcecere (8,700 followers)
‱ LinkedIn: www.linkedin.com/in/loracecere (255,000 followers)
‱ LinkedIn Influencer: www.linkedin.com/today/author/446631

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Presentation on the Connected Supply Chain

  • 1. The Connected Supply Chain April 2018 For the Supply Chain Leader Who Wants to Rise Above
  • 2. Supply Chain Insights LLC Copyright © 2018, p. 2 I Am A Social Scientist
  • 3. Supply Chain Insights LLC Copyright © 2018, p. 3 The Work that We Do
  • 4. Supply Chain Insights LLC Copyright © 2018, p. 4 I Write for the Supply Chain Leader
  • 5. Supply Chain Insights LLC Copyright © 2018, p. 5 ‱ Outside-in ‱ Synchronized (versus Integrated) ‱ Horizontal (versus Vertical) Process Excellence ‱ Data at the Speed of Business ‱ Data-Driven Insights ‱ Sensing before Response What Is The Connected Supply Chain?
  • 6. Supply Chain Insights LLC Copyright © 2018, p. 6 It Is Not

  • 7. Supply Chain Insights LLC Copyright © 2018, p. 7 Planning Is
. A River that Flows Through the Value Network
  • 8. Supply Chain Insights LLC Copyright © 2018, p. 8 Today’s Reality
  • 9. Supply Chain Insights LLC Copyright © 2018, p. 9 Third Industrial Revolution Productivity Impact Stopped in 2004
  • 10. Supply Chain Insights LLC Copyright © 2018, p. 10 Risk Drivers
  • 11. Supply Chain Insights LLC Copyright © 2018, p. 11 Inventory
  • 12. Supply Chain Insights LLC Copyright © 2018, p. 12 Normal Distribution SKU/L SalesVolume Anything But Normal The “Long Tail” is Growing
  • 13. Supply Chain Insights LLC Copyright © 2018, p. 13 Why? Commodity Pressures
  • 15. Supply Chain Insights LLC Copyright © 2018, p. 15
  • 16. Supply Chain Insights LLC Copyright © 2018, p. 16 What I Believed
  • 17. Supply Chain Insights LLC Copyright © 2018, p. 17 Only 12% Of Companies Are Driving Improvement and Performance Better Than Their Peer Group at the Intersection of Operating Margin and Inventory Turns.
  • 18. Supply Chain Insights LLC Copyright © 2018, p. 18 Customer Service The Supply Chain Is a Complex System with Increasing Complexity.
  • 19. Supply Chain Insights LLC Copyright © 2018, p. 19 2006 2016 6.6 6.8 7.0 7.2 7.4 7.6 7.8 8.0 0.08 0.09 0.10 0.11 0.12 0.13 0.14 0.15 InventoryTurns Operating Margin Food Best Scenario Food 0.11, 7.38 Average (Operating Margin, Inventory Turns) Source: Supply Chain Insights LLC, Corporate Annual Reports 2006-2016 from YCharts Shifts in the Food Manufacturing Market Operating Margin vs. Inventory Turns (2006 - 2016)
  • 20. Supply Chain Insights LLC Copyright © 2018, p. 20 Gaps in Alignment
  • 21. Supply Chain Insights LLC Copyright © 2018, p. 21 Functional Management of Costs: Manage Costs Like a Decathlete
  • 22. Supply Chain Insights LLC Copyright © 2018, p. 22 Efficient Is Usually Not Effective
  • 23. Supply Chain Insights LLC Copyright © 2018, p. 23 What Makes a Difference?
  • 25. Supply Chain Insights LLC Copyright © 2018, p. 25 What Is Next-Generational Thinking?
  • 26. Supply Chain Insights LLC Copyright © 2018, p. 26 Today’s Reality
  • 27. Supply Chain Insights LLC Copyright © 2018, p. 27 Current Supply Chain Process Thinking Rows and Columns: Transactional Data Fixed Hierarchies with Structured Data One-to-One Enterprise Linear Flows Descriptive and Predictive Analytics
  • 28. Supply Chain Insights LLC Copyright © 2018, p. 28 Digital Supply Chain: Transforming the Atoms and Electrons of the Supply Chain through the Confluence of Technologies What Does Digital Transformation Mean for You? There Is No One Definition
  • 29. Bar codes were first used at Marsh Supermarket in 1968
  • 30. Supply Chain Insights LLC Copyright © 2018, p. 30
  • 31. Supply Chain Insights LLC Copyright © 2018, p. 31
  • 32. Supply Chain Insights LLC Copyright © 2018, p. 32
  • 33. Supply Chain Insights LLC Copyright © 2018, p. 33 Use of Downstream Data
  • 34. Supply Chain Insights LLC Copyright © 2018, p. 34 Impact of Localized Assortment
  • 35. Supply Chain Insights LLC Copyright © 2018, p. 35 Sentiment: The Need to Listen
  • 36. New Forms of Analytics
  • 37. Supply Chain Insights LLC Copyright © 2018, p. 37 Data Needs to Move Securely Through Value Networks In
 Clouds Streams Pools
  • 38. Supply Chain Insights LLC Copyright © 2018, p. 38 Need for New Forms of Analytics
  • 39. Supply Chain Insights LLC Copyright © 2018, p. 39 Evolution of Insights
  • 40. Supply Chain Insights LLC Copyright © 2018, p. 40 Evolution of Cognitive Computing
  • 41. Supply Chain Insights LLC Copyright © 2018, p. 41 Redefining Time
  • 42. Supply Chain Insights LLC Copyright © 2018, p. 42 Internet of Things
  • 43. Supply Chain Insights LLC Copyright © 2018, p. 43
  • 44. Supply Chain Insights LLC Copyright © 2018, p. 44 Rich user interface in full HD Evocative sound track with burring grinder and tinkling of spoons Memorable flavours and fragrances Cutting edge reliable / ultra efficient computer processing hardware Stunning curved design by Italian automotive designers Irresistible aromas of Costa’s coffee shops Innovative coffee-making system providers Redefining Replenishment
  • 45. Supply Chain Insights LLC Copyright © 2018, p. 45 1.5M sku locations ~ 95% slow or intermittent Seasonal demand (at the item level) is identified down to a specific location. Simplified for clarity In reality, looks more like this ‱365 days ‱150+ local climates ‱Avg 3,000 items / location (165M) ‱15 year lifecycle changing amplitude Lennox International
  • 46. Supply Chain Insights LLC Copyright © 2018, p. 46 ‱Replace ‱Compressor ‱Engines ‱ Dealer gets service event ‱ We get parts sales ‱ Customer has non-event ‱ Customer - Dealer & Brand loyalty Your compressor shows that it will fail within the next 30 days. What day would be good for us to come replace it? Redefining Service
  • 47. Supply Chain Insights LLC Copyright © 2018, p. 47 Transforming Inbound Logistics Mobile Device Apps AIS Vessel Location Sensors
  • 48. Supply Chain Insights LLC Copyright © 2018, p. 48 Improved On-Time Delivery
  • 50. Supply Chain Insights LLC Copyright © 2018, p. 50 What Is Digital Manufacturing? Additive Manufacturing Paperless Processes Robotics
  • 53. Supply Chain Insights LLC Copyright © 2018, p. 53 The adoption of distributed and open technology by the ecosystem of technology providers and business users to drive inter-operability in value networks to improve business outcomes. What Is the Network of Networks?
  • 54. Supply Chain Insights LLC Copyright © 2018, p. 54 What Does Not Work
  • 55. Supply Chain Insights LLC Copyright © 2018, p. 55 Future View
  • 56. Supply Chain Insights LLC Copyright © 2018, p. 56 Write once and use company and contact information many times.Community Directory ‱ Reduce onboarding through once source of data. Blockchain redefines visibility and track and trace.Traceability ‱ Confluence of Blockchain and Spark/Internet of Things Redefine Lineage. Bitcoin and Blockchain disintermediate traditional banking.Supply Chain Finance ‱ Emergence of the supply chain digital wallet. ‱ An alternative to EDI. Cognitive computing eliminates the need for master data management and standards.Interoperability ‱ Data is mined through patterns and translated for context through cognitive computing. Shift from standards to process canonicals. What Could Change?
  • 58. Supply Chain Insights LLC Copyright © 2018, p. 58 Shifts in Planning Architecture
  • 59. Supply Chain Insights LLC Copyright © 2018, p. 59 ‱ A pattern caused by order frequency, order quantity or batch size. ‱ A type of demand: trade promotion, new product launch, seasonal consumption. ‱ A product build to execute a supply chain strategy. Life for a supply chain planner is not as easy as it used to be. What Is a Demand Flow?
  • 60. Supply Chain Insights LLC Copyright © 2018, p. 60 Data Inputs Engines Demand Plan Outputs Align Engines with Outcomes Planning Master Data
  • 62. Supply Chain Insights LLC Copyright © 2018, p. 62 Baby Boomers, Vendors, Academics, and Remote Employees Are Most Satisfied with Their Jobs
  • 63.
  • 64. Supply Chain Insights LLC Copyright © 2018, p. 64 Today’s Challenges
  • 66. Supply Chain Insights LLC Copyright © 2018, p. 66
  • 67. Supply Chain Insights LLC Copyright © 2018, p. 67 ‱ Outside-in ‱ Synchronized (versus Integrated) ‱ Horizontal (versus Vertical) Process Excellence ‱ Data at the Speed of Business ‱ Data-Driven Insights ‱ Sensing before Response What Is The Connected Supply Chain?
  • 68. Supply Chain Insights LLC Copyright © 2018, p. 68 Wrap-up ‱ Embrace New Technologies at the Right Time. ‱ Focus on Capabilities. Build with the Goal in Mind. ‱ Manage the Supply Chain as a Complex System.
  • 69. Supply Chain Insights LLC Copyright © 2018, p. 69 Time to Take a Different Path?
  • 70.
  • 71. Supply Chain Insights LLC Copyright © 2018, p. 71 About Lora Cecere ‱ Founder of Supply Chain Insights ‱ “LinkedIn Influencer” ‱ Guest blog for Forbes ‱ Author of 5 books: Bricks Matter (2012), Shaman’s Journal (2014), Supply Chain Metrics That Matter (2014), Shaman’s Journal (2015), Shaman’s Journal (2016), Shaman’s Journal (2017) ‱ Partner at Altimeter Group (leader in open research) ‱ 7 years of Management Experience leading Analyst Teams at Gartner and AMR Research ‱ 8 years Experience in Marketing and Selling Supply Chain Software at Descartes Systems Group and Manugistics (now JDA) ‱ 15 Years Leading teams in Manufacturing and Distribution operations for Clorox, Kraft/General Foods, Nestle/Dreyers Grand Ice Cream and Procter & Gamble. Contact Information: ‱ Email: lora.cecere@supplychaininsights.com ‱ Blog: www.supplychainshaman.com (15,000 pageviews/month) ‱ Forbes: www.forbes.com/sites/loracecere ‱ Twitter: twitter.com/lcecere (8,700 followers) ‱ LinkedIn: www.linkedin.com/in/loracecere (255,000 followers) ‱ LinkedIn Influencer: www.linkedin.com/today/author/446631